TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Wonderful customer service I've used TURBOTAX for many years, this year I couldn't focus. My expert really helped me. She was patient with me and was able to answer any questions. I am very pleased
Date published: 2022-10-05
Rated 3 out of 5 by from difficult experience I paid for the state return efile with the original product but the process did not allow me to enter the code it only went to the credit card.
Date published: 2022-10-05
Rated 5 out of 5 by from Saved me headache This experience saved me a huge headache. I tried to file on my own, but the sticker on my ID has some worn lettering which prevented me from completing it myself.
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax is easy to work with Its an easy process to work with in order to file taxes on my own.
Date published: 2022-10-05
Rated 5 out of 5 by from Robert was a great help! Thank goodness for Robert - I would have never figured this out on my own! 12/10 recommend
Date published: 2022-10-05
Rated 3 out of 5 by from Just average this year Instruction links and in app help for desktop version mostly missing. Only handles two states for taxes paid to other states, workaround really isn't a workaround.
Date published: 2022-10-05
Rated 4 out of 5 by from Still a bit confusing Input is still counterintuitive. Program would save file in PDF but would not print it. Program does not key you to file state extension so now, even though I filed a Federal extension, my state is considered late.
Date published: 2022-10-05
Rated 5 out of 5 by from review mary was great grrrrrrrrrrrrrrrrrrrrrrrreatttttttt
Date published: 2022-10-05
Rated 4 out of 5 by from Turbo Tax gets the job done Turbo tax software is not very forgiving on complicated tax issues. The support staff was very professional and stayed with me for nearly 2 1/2 hours until the issue was solved.
Date published: 2022-10-05
Rated 5 out of 5 by from Thank you for all the help! fast and easy, thank you for all the help with 2021!
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 264
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful customer service I've used TURBOTAX for many years, this year I couldn't focus. My expert really helped me. She was patient with me and was able to answer any questions. I am very pleased
Date published: 2022-10-05
Rated 3 out of 5 by from difficult experience I paid for the state return efile with the original product but the process did not allow me to enter the code it only went to the credit card.
Date published: 2022-10-05
Rated 5 out of 5 by from Saved me headache This experience saved me a huge headache. I tried to file on my own, but the sticker on my ID has some worn lettering which prevented me from completing it myself.
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax is easy to work with Its an easy process to work with in order to file taxes on my own.
Date published: 2022-10-05
Rated 5 out of 5 by from Robert was a great help! Thank goodness for Robert - I would have never figured this out on my own! 12/10 recommend
Date published: 2022-10-05
Rated 3 out of 5 by from Just average this year Instruction links and in app help for desktop version mostly missing. Only handles two states for taxes paid to other states, workaround really isn't a workaround.
Date published: 2022-10-05
Rated 4 out of 5 by from Still a bit confusing Input is still counterintuitive. Program would save file in PDF but would not print it. Program does not key you to file state extension so now, even though I filed a Federal extension, my state is considered late.
Date published: 2022-10-05
Rated 5 out of 5 by from review mary was great grrrrrrrrrrrrrrrrrrrrrrrreatttttttt
Date published: 2022-10-05
Rated 4 out of 5 by from Turbo Tax gets the job done Turbo tax software is not very forgiving on complicated tax issues. The support staff was very professional and stayed with me for nearly 2 1/2 hours until the issue was solved.
Date published: 2022-10-05
Rated 5 out of 5 by from Thank you for all the help! fast and easy, thank you for all the help with 2021!
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 264