TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is best Having used TurboTax for many years, I would not use another Tax prep program. It is thorough, accurate, easy to use, and I have confidence in it.
Date published: 2022-04-10
Rated 3 out of 5 by from Good Overall, Needs Fixing On the front page at the beginning of doing federal taxes, there is no place to insert income. I spend precious time clicking on everything in sight and nothing opens up a box where I can put in the actual number from my 1099 form. It happens every year and it is about a 20 min ordeal that requires help from customer service. This is absurd. If your software shows me "income", "0.00", "next", "edit" and a slew of other buttons, at least ONE should open up a box put actually put in the number. Please fix this!
Date published: 2022-04-10
Rated 5 out of 5 by from THANKS TurboTax! GREAT experience filing taxes this year. Had multiple questions related to rental property and child tax credits. A Live Tax Expert guided me through the entire process, answering all my questions and ensured my tax return was correct.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax saves money Turbo tax is a quick way to file. They take you through filing step by step, verifying all information.
Date published: 2022-04-10
Rated 1 out of 5 by from Getting harder to use unhappy about $25 to e-file state. signing into intuit is an absolute nightmare. did not accept password. reset password multiple times and new password never accepted in the tax app.
Date published: 2022-04-10
Rated 1 out of 5 by from What a RIP off!! We have used Turbo Tax in the past through the IRS's free program , with imputing the same income and financial information and was never charged .This year however when I clicked on the free version and began to file, I was halted on several occasions to upgrade so that I could continue filing. started out free with free state and end up costing 123.00.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is too expensive TTax is too expensive ... prices have gone up inflationary
Date published: 2022-04-10
Rated 1 out of 5 by from Software Bugs Costing Thousands Last year, I found a bug with Turbotax that led me to submit a tax return paying thousands more in taxes than I needed to. Turbotax support didn't even give me a refund for the product when I alerted them to the situation. Users of Turbotax may be paying much more in taxes than necessary due to software bugs that aren't even communicated to users. If I hadn't found this bug, I would have unknowingly lost thousands of dollars due to Turbotax. I do not trust this software.
Date published: 2022-04-10
Rated 5 out of 5 by from I have used Turbo Tax for the last 7 years It is wonderful! I feel relaxed upon entering the correct information.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good we had a confusing portion of filing, Janine was very helpful with our confusion.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is best Having used TurboTax for many years, I would not use another Tax prep program. It is thorough, accurate, easy to use, and I have confidence in it.
Date published: 2022-04-10
Rated 3 out of 5 by from Good Overall, Needs Fixing On the front page at the beginning of doing federal taxes, there is no place to insert income. I spend precious time clicking on everything in sight and nothing opens up a box where I can put in the actual number from my 1099 form. It happens every year and it is about a 20 min ordeal that requires help from customer service. This is absurd. If your software shows me "income", "0.00", "next", "edit" and a slew of other buttons, at least ONE should open up a box put actually put in the number. Please fix this!
Date published: 2022-04-10
Rated 5 out of 5 by from THANKS TurboTax! GREAT experience filing taxes this year. Had multiple questions related to rental property and child tax credits. A Live Tax Expert guided me through the entire process, answering all my questions and ensured my tax return was correct.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax saves money Turbo tax is a quick way to file. They take you through filing step by step, verifying all information.
Date published: 2022-04-10
Rated 1 out of 5 by from Getting harder to use unhappy about $25 to e-file state. signing into intuit is an absolute nightmare. did not accept password. reset password multiple times and new password never accepted in the tax app.
Date published: 2022-04-10
Rated 1 out of 5 by from What a RIP off!! We have used Turbo Tax in the past through the IRS's free program , with imputing the same income and financial information and was never charged .This year however when I clicked on the free version and began to file, I was halted on several occasions to upgrade so that I could continue filing. started out free with free state and end up costing 123.00.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is too expensive TTax is too expensive ... prices have gone up inflationary
Date published: 2022-04-10
Rated 1 out of 5 by from Software Bugs Costing Thousands Last year, I found a bug with Turbotax that led me to submit a tax return paying thousands more in taxes than I needed to. Turbotax support didn't even give me a refund for the product when I alerted them to the situation. Users of Turbotax may be paying much more in taxes than necessary due to software bugs that aren't even communicated to users. If I hadn't found this bug, I would have unknowingly lost thousands of dollars due to Turbotax. I do not trust this software.
Date published: 2022-04-10
Rated 5 out of 5 by from I have used Turbo Tax for the last 7 years It is wonderful! I feel relaxed upon entering the correct information.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good we had a confusing portion of filing, Janine was very helpful with our confusion.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2630