TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! You make it clear and simple, and it is much appreciated,
Date published: 2022-04-10
Rated 5 out of 5 by from Great and efficient tool For a very complex and individualized process, this is a great resource to generate timely and accurate information .
Date published: 2022-04-10
Rated 1 out of 5 by from Not idiot proof 1: Download failure with no help from Turbo Tax. I had to go to third party forum for instructions how modify my PC security settings to extract software installer. 2: First State file is not free. Turbo Tax charged me $25. Don't be fooled 3: I opted out of $45 Audit Defense however Turbo Tax requested payment regardless of my previous selection. 4: Audit came up with Child tax and other child discussions when no Children are involved. This caused concern my taxes were not being filled accurately. 5:Appears Turbo Tax held hostage my e-filing for another $45 dollars to procure Audit software. 6: Turbo Tax made me log in twice before e-file process could complete. Summary: I will not be using Turbo Tax anymore. Already found a real Tax preparer. The worst customer to loose is the one you already have.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use TurboTax is easy to use and provides guidance at every step. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy TurboTax Free Edition is easy with no sneaky fees at the end of filing like some other competitor companies
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is convenient I like the convenience of being able to file from home. I like that the W2s uploaded automatically. What we found time consuming is that our particular bank does not come up in the list of banks. This is a bit frustrating and made the process take longer. The total process to file both Fed and State took 2 hours.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is wonderful! I've been using Turbo Tax for many years. I'm 83 yrs old and find the program with all the questions very comforting. At this age I might not remember everything from year to year.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is good Need to e-file the state tax return for free!!!!!!
Date published: 2022-04-10
Rated 4 out of 5 by from Better than last year! Easier to finish than previous years. Not too dang bad.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Quick review and excellent checking! Glad it walked me thru all steps and had expanded information that I could review.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! You make it clear and simple, and it is much appreciated,
Date published: 2022-04-10
Rated 5 out of 5 by from Great and efficient tool For a very complex and individualized process, this is a great resource to generate timely and accurate information .
Date published: 2022-04-10
Rated 1 out of 5 by from Not idiot proof 1: Download failure with no help from Turbo Tax. I had to go to third party forum for instructions how modify my PC security settings to extract software installer. 2: First State file is not free. Turbo Tax charged me $25. Don't be fooled 3: I opted out of $45 Audit Defense however Turbo Tax requested payment regardless of my previous selection. 4: Audit came up with Child tax and other child discussions when no Children are involved. This caused concern my taxes were not being filled accurately. 5:Appears Turbo Tax held hostage my e-filing for another $45 dollars to procure Audit software. 6: Turbo Tax made me log in twice before e-file process could complete. Summary: I will not be using Turbo Tax anymore. Already found a real Tax preparer. The worst customer to loose is the one you already have.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use TurboTax is easy to use and provides guidance at every step. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy TurboTax Free Edition is easy with no sneaky fees at the end of filing like some other competitor companies
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is convenient I like the convenience of being able to file from home. I like that the W2s uploaded automatically. What we found time consuming is that our particular bank does not come up in the list of banks. This is a bit frustrating and made the process take longer. The total process to file both Fed and State took 2 hours.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is wonderful! I've been using Turbo Tax for many years. I'm 83 yrs old and find the program with all the questions very comforting. At this age I might not remember everything from year to year.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is good Need to e-file the state tax return for free!!!!!!
Date published: 2022-04-10
Rated 4 out of 5 by from Better than last year! Easier to finish than previous years. Not too dang bad.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Quick review and excellent checking! Glad it walked me thru all steps and had expanded information that I could review.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2626