TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from 2021 TurboTax Been using Turbo Tax for years and this is the first year I had trouble with line items no lining up. You phone employees were no help. I needed someone who was familiar with farm taxes and no help. Was provided incorrect information on how to report the sale of our bred cattle. I hope you stand behind your program if it calculated incorrectly.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax was great Bhuprender was my tax expert. I received the most prompt, courteous service from her. She was very kind and patient and explained everything thoroughly.
Date published: 2022-04-10
Rated 5 out of 5 by from Love turbotax Great experience. Needed help and really appreciated the advice
Date published: 2022-04-10
Rated 5 out of 5 by from Your Good for me Your product has worked well for me. I would recommend it to others.
Date published: 2022-04-10
Rated 5 out of 5 by from Sometimes have trouble finding the question again When I have a concern if I have answered something correct, I sometimes have trouble finding the question again???
Date published: 2022-04-10
Rated 3 out of 5 by from Some Major Gaps Too much promotion of additional services and lack of transparency as to functionality of each version. I had some simple capital gains to report from a stock sale and the recommendation was from the Premier version when the Deluxe version was perfectly adequate. I have been a TT customer for 10+ years and the cross selling and upselling seems to get worse each year.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is convenient It was easy to use and what as difficult then I thought it would have been to file tax.
Date published: 2022-04-10
Rated 1 out of 5 by from Tries to trick you into more expensive option Constantly gives you pages where you have to reselect the cheaper option. Then tries to get you to give consent for them to use all your personal info, and makes it seem like you have to accept to continue. Very misleading.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Excellent Easy to navigate, detailed review and checks make it a product of comfort. Help section is just awesome.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Easy to use. if you use it year after year, some info is filled in for you.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2624
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2021 TurboTax Been using Turbo Tax for years and this is the first year I had trouble with line items no lining up. You phone employees were no help. I needed someone who was familiar with farm taxes and no help. Was provided incorrect information on how to report the sale of our bred cattle. I hope you stand behind your program if it calculated incorrectly.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax was great Bhuprender was my tax expert. I received the most prompt, courteous service from her. She was very kind and patient and explained everything thoroughly.
Date published: 2022-04-10
Rated 5 out of 5 by from Love turbotax Great experience. Needed help and really appreciated the advice
Date published: 2022-04-10
Rated 5 out of 5 by from Your Good for me Your product has worked well for me. I would recommend it to others.
Date published: 2022-04-10
Rated 5 out of 5 by from Sometimes have trouble finding the question again When I have a concern if I have answered something correct, I sometimes have trouble finding the question again???
Date published: 2022-04-10
Rated 3 out of 5 by from Some Major Gaps Too much promotion of additional services and lack of transparency as to functionality of each version. I had some simple capital gains to report from a stock sale and the recommendation was from the Premier version when the Deluxe version was perfectly adequate. I have been a TT customer for 10+ years and the cross selling and upselling seems to get worse each year.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is convenient It was easy to use and what as difficult then I thought it would have been to file tax.
Date published: 2022-04-10
Rated 1 out of 5 by from Tries to trick you into more expensive option Constantly gives you pages where you have to reselect the cheaper option. Then tries to get you to give consent for them to use all your personal info, and makes it seem like you have to accept to continue. Very misleading.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Excellent Easy to navigate, detailed review and checks make it a product of comfort. Help section is just awesome.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Easy to use. if you use it year after year, some info is filled in for you.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2624