TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was excellent Turbo tax was so easy to use. I had zero issues with filing of tax return. They made it very simple to use. I would highly recommend Turbo Tax.
Date published: 2021-04-18
Rated 5 out of 5 by from 3 years with Turbo Tax so far so good Easy to use free is better but I think turbo tax is the easiest and walks you through everything.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax works fine While I did end up owing, my tax preparer explained everything to me clearly and was very professional and personable.
Date published: 2021-04-18
Rated 5 out of 5 by from Thank you! Fantastic job! Will use again. Thanks Gadi! Great, fast, helpful, and not expensive.!
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo tax is excellent Great expert help at any time. The reps were very knowledgeable regarding my questions for them.
Date published: 2021-04-18
Rated 4 out of 5 by from With this TurboTax, my decisions were easy. The hardest p[art was logging into the Quicken site.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is terrific Easy and great. I was finished in 1 hour. I always use Turbotax
Date published: 2021-04-18
Rated 1 out of 5 by from Calculating Form 8615 Incorrectly In addition to my own return, I tried to prepare my Daughter's 2020 tax return with Turbo Tax Premier Desktop version. Despite contacting Turbo Tax on three separate occasions, in lengthy phone calls, TurboTax did not acknowledge the software was incorrectly completing Form 8615. On the last occasion, I also received very bad and incorrect advice from a CPA Lead. Since then, I've run the return through TaxSlayer and H&R Block online services. Those two services agreed on the outcome, and disagreed with TurboTax, confirming my own deep research into the 2020 Form 8615 and its calculations. I have subsequently switched to H&R Block's 2020 Deluxe Desktop software. After using TurboTax for many years, I have lost faith in the company, and cannot recommend the software going forward.
Date published: 2021-04-18
Rated 5 out of 5 by from Great way to file for free Easy way to knock out your taxes for free. Love the direct deposit.
Date published: 2021-04-18
Rated 4 out of 5 by from turbo tax doesn't allow all fixes Seems to be a glitch in transferring federal data to CT state return. Form 1099-R from Edward Jones lists no state distribution in box 16 but did collect the tax and state info. When Intuit reviewed the CT return, it flagged "wages, tips, etc." as being missing. It wouldn't accept a zero, which is what was the amount on the Edward Jones reports. I manually entered the wage amount for the first Edwards Jones account, and then Intuit said the return was completed correctly. Even though Intuit says the return is accurate, I'm concerned CT is going to tell me it's incomplete because there is no wage amount listed for the send Edward Jones account. I filed it anyway.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2623
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was excellent Turbo tax was so easy to use. I had zero issues with filing of tax return. They made it very simple to use. I would highly recommend Turbo Tax.
Date published: 2021-04-18
Rated 5 out of 5 by from 3 years with Turbo Tax so far so good Easy to use free is better but I think turbo tax is the easiest and walks you through everything.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax works fine While I did end up owing, my tax preparer explained everything to me clearly and was very professional and personable.
Date published: 2021-04-18
Rated 5 out of 5 by from Thank you! Fantastic job! Will use again. Thanks Gadi! Great, fast, helpful, and not expensive.!
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo tax is excellent Great expert help at any time. The reps were very knowledgeable regarding my questions for them.
Date published: 2021-04-18
Rated 4 out of 5 by from With this TurboTax, my decisions were easy. The hardest p[art was logging into the Quicken site.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is terrific Easy and great. I was finished in 1 hour. I always use Turbotax
Date published: 2021-04-18
Rated 1 out of 5 by from Calculating Form 8615 Incorrectly In addition to my own return, I tried to prepare my Daughter's 2020 tax return with Turbo Tax Premier Desktop version. Despite contacting Turbo Tax on three separate occasions, in lengthy phone calls, TurboTax did not acknowledge the software was incorrectly completing Form 8615. On the last occasion, I also received very bad and incorrect advice from a CPA Lead. Since then, I've run the return through TaxSlayer and H&R Block online services. Those two services agreed on the outcome, and disagreed with TurboTax, confirming my own deep research into the 2020 Form 8615 and its calculations. I have subsequently switched to H&R Block's 2020 Deluxe Desktop software. After using TurboTax for many years, I have lost faith in the company, and cannot recommend the software going forward.
Date published: 2021-04-18
Rated 5 out of 5 by from Great way to file for free Easy way to knock out your taxes for free. Love the direct deposit.
Date published: 2021-04-18
Rated 4 out of 5 by from turbo tax doesn't allow all fixes Seems to be a glitch in transferring federal data to CT state return. Form 1099-R from Edward Jones lists no state distribution in box 16 but did collect the tax and state info. When Intuit reviewed the CT return, it flagged "wages, tips, etc." as being missing. It wouldn't accept a zero, which is what was the amount on the Edward Jones reports. I manually entered the wage amount for the first Edwards Jones account, and then Intuit said the return was completed correctly. Even though Intuit says the return is accurate, I'm concerned CT is going to tell me it's incomplete because there is no wage amount listed for the send Edward Jones account. I filed it anyway.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2623