TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from This year versions was very buggy Got on to the online version in 2018. However, 2020 has been a nightmare. I spent hours on my own time and almost 3 hours with support (two people) trying to circumvent buggy software issues. Finally, thanks to some dedicated resources on support, I closed the return. I will gladly speak to Turbotax team to explain the issues I faced. Hopefully they will introduce further diligence in their processes and release testing.
Date published: 2021-10-15
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is simple enough where anyone can use it. Love the ease of use, but most importantly, love the fact that most if not all your questions can be easily/immediately answered.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax Best Desktop Software for over 30 years I have been using TT Desktop for over 30 years. It has always met my expectations as well as been able to handle my return requirements each year. I have SE income from my spouse over 27 years, Rental income from 5 properties and stock investments. Every year since 1984 the program has come thru with flying colors.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax gets better every year easy to navigate and help is a click away and accessible
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax Buggy this year! The tax part worked fine. But, I had trouble with activating the software after I installed it, and could not pay the $25 fee for the state filing of my taxes. I tried all the suggestions on the help boards, and finally gave up! A real disappointment this year!
Date published: 2021-10-15
Rated 3 out of 5 by from Very frustrated with changes! I've been using TurboTax for decades and am extremely frustrated with some of the 'improvements' you've made....enough that I may not use you next year. The required worksheets are a pain in the neck when one knows what to enter on a specific civic form! It was VERY difficult to find where to enter an amount paid with extension, and I was not able to delete forms/worksheets I did not need.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax can be awesome, but it's tricky Very frustrating. Had really good help and consideration from each of the specialists I spoke with, but--1. Is the filing deadline day a truly good one for a software update? 2. If turbo tax works better with chrome, can't we be advised up front? 3. Tell up front which personal info has to match where.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Experience Once More!!!! I find TurboTax to be very useful and relatively easy to use.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax is Confusing I am a tax professional utilizing this program for my personal taxes. I find the program tedious. When I would ask an online question about the input, I would receive explanations of the tax theory. I made two calls for support and one of the responses was incorrect and the other seem to not be able to tell me how to print my returns. However, I will most likely use this program in the future because I am now familiar with it and the cost is reasonable.
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax gets the job done I've used it for the past 10 years without a problem and always great support
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 2618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from This year versions was very buggy Got on to the online version in 2018. However, 2020 has been a nightmare. I spent hours on my own time and almost 3 hours with support (two people) trying to circumvent buggy software issues. Finally, thanks to some dedicated resources on support, I closed the return. I will gladly speak to Turbotax team to explain the issues I faced. Hopefully they will introduce further diligence in their processes and release testing.
Date published: 2021-10-15
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is simple enough where anyone can use it. Love the ease of use, but most importantly, love the fact that most if not all your questions can be easily/immediately answered.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax Best Desktop Software for over 30 years I have been using TT Desktop for over 30 years. It has always met my expectations as well as been able to handle my return requirements each year. I have SE income from my spouse over 27 years, Rental income from 5 properties and stock investments. Every year since 1984 the program has come thru with flying colors.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax gets better every year easy to navigate and help is a click away and accessible
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax Buggy this year! The tax part worked fine. But, I had trouble with activating the software after I installed it, and could not pay the $25 fee for the state filing of my taxes. I tried all the suggestions on the help boards, and finally gave up! A real disappointment this year!
Date published: 2021-10-15
Rated 3 out of 5 by from Very frustrated with changes! I've been using TurboTax for decades and am extremely frustrated with some of the 'improvements' you've made....enough that I may not use you next year. The required worksheets are a pain in the neck when one knows what to enter on a specific civic form! It was VERY difficult to find where to enter an amount paid with extension, and I was not able to delete forms/worksheets I did not need.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax can be awesome, but it's tricky Very frustrating. Had really good help and consideration from each of the specialists I spoke with, but--1. Is the filing deadline day a truly good one for a software update? 2. If turbo tax works better with chrome, can't we be advised up front? 3. Tell up front which personal info has to match where.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Experience Once More!!!! I find TurboTax to be very useful and relatively easy to use.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax is Confusing I am a tax professional utilizing this program for my personal taxes. I find the program tedious. When I would ask an online question about the input, I would receive explanations of the tax theory. I made two calls for support and one of the responses was incorrect and the other seem to not be able to tell me how to print my returns. However, I will most likely use this program in the future because I am now familiar with it and the cost is reasonable.
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax gets the job done I've used it for the past 10 years without a problem and always great support
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 2618