TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Streamlines the Process. I love that everything from the previous year populates, making it quicker and easier to complete the current year's tax returns.
Date published: 2021-04-21
Rated 3 out of 5 by from confused I paid the $30 fee after my taxes were not accepted, I thought this would give me insight on what they wanted me to change and it is not helping me at all.. No giant ! telling me here is your problem
Date published: 2021-04-21
Rated 5 out of 5 by from awesome program! turbo tax is amazing! Couldnt have done it without you...so easy with my previous returns saved...thank you!
Date published: 2021-04-21
Rated 5 out of 5 by from dang I think this is my 10th year using Turbotax, I'm not even kidding
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is great, simple, saved me a big bundle Turbo Tax is a life saver and i would recommend it
Date published: 2021-04-21
Rated 2 out of 5 by from After 20 years I will not be coming back This year Turbo Tax Self-Employed said I was ready to file before it asked me my Schedule C questions, and getting to the Schedule C was so difficult and hidden that I needed to call Customer Service. The gentleman was lovely and helped me navigate the hidden nuances of the software to get me to where I needed to be. When I did file, my return was rejected, so I made another phone call to Customer Service. Again, a lovely agent helped me navigate the twists and turns that no layperson could figure out. Too many problems with Turbo Tax this year, and I have lost trust in the product. I will give my tax preparation fees to a local human next year.
Date published: 2021-04-21
Rated 5 out of 5 by from Very Easy The expert was very helpful and explained everything to make me feel more comfortable.
Date published: 2021-04-21
Rated 5 out of 5 by from Soooo Simple I have a strong aversion to doing my taxes. So intimidating to me...Turbo Tax makes it easy!
Date published: 2021-04-21
Rated 5 out of 5 by from Steven at Turbox Tax is awesome! First time I used live, I really felt good about my service and expertise provided.
Date published: 2021-04-21
Rated 4 out of 5 by from TurboTax is great except I've used TurboTax for years and generally like it very much but the last few years I feel that people like me who use the desktop edition have dropped in importance. Trying to get to my account is difficult because I have to go through multiple windows that assume I am a TTax online user. It has also become difficult to pay for filing or audit protection by credit card. After an hour of trying, calling customer service,etc. I gave up and paid the $40 fee for TTax to take those fees from my refund. I'll continue to use it but it would be nice to have these issues addressed.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Streamlines the Process. I love that everything from the previous year populates, making it quicker and easier to complete the current year's tax returns.
Date published: 2021-04-21
Rated 3 out of 5 by from confused I paid the $30 fee after my taxes were not accepted, I thought this would give me insight on what they wanted me to change and it is not helping me at all.. No giant ! telling me here is your problem
Date published: 2021-04-21
Rated 5 out of 5 by from awesome program! turbo tax is amazing! Couldnt have done it without you...so easy with my previous returns saved...thank you!
Date published: 2021-04-21
Rated 5 out of 5 by from dang I think this is my 10th year using Turbotax, I'm not even kidding
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is great, simple, saved me a big bundle Turbo Tax is a life saver and i would recommend it
Date published: 2021-04-21
Rated 2 out of 5 by from After 20 years I will not be coming back This year Turbo Tax Self-Employed said I was ready to file before it asked me my Schedule C questions, and getting to the Schedule C was so difficult and hidden that I needed to call Customer Service. The gentleman was lovely and helped me navigate the hidden nuances of the software to get me to where I needed to be. When I did file, my return was rejected, so I made another phone call to Customer Service. Again, a lovely agent helped me navigate the twists and turns that no layperson could figure out. Too many problems with Turbo Tax this year, and I have lost trust in the product. I will give my tax preparation fees to a local human next year.
Date published: 2021-04-21
Rated 5 out of 5 by from Very Easy The expert was very helpful and explained everything to make me feel more comfortable.
Date published: 2021-04-21
Rated 5 out of 5 by from Soooo Simple I have a strong aversion to doing my taxes. So intimidating to me...Turbo Tax makes it easy!
Date published: 2021-04-21
Rated 5 out of 5 by from Steven at Turbox Tax is awesome! First time I used live, I really felt good about my service and expertise provided.
Date published: 2021-04-21
Rated 4 out of 5 by from TurboTax is great except I've used TurboTax for years and generally like it very much but the last few years I feel that people like me who use the desktop edition have dropped in importance. Trying to get to my account is difficult because I have to go through multiple windows that assume I am a TTax online user. It has also become difficult to pay for filing or audit protection by credit card. After an hour of trying, calling customer service,etc. I gave up and paid the $40 fee for TTax to take those fees from my refund. I'll continue to use it but it would be nice to have these issues addressed.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2618