TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is Good, but it use to be better There are often errors in the return that need to be corrected. In the past, TurboTax made it easy to correct these errors either (1) by allowing the taxpayer to "Override" an incorrect entry with a correct entry or (2) by easily showing where an entry had come from, allowing the taxpayer to go back to that source and correct the entry. Now, I find an error but TurboTax seems to provide no guidance as to where I need to go to correct the error. I cannot tell you how much time I wasted trying to find the source of the error (sometimes never finding it), rather than simply allowing me to make the correction on the part of the return that contains the error.
Date published: 2022-04-10
Rated 5 out of 5 by from Very fast and efficient Everything was explained thoroughly. Very helpful and friendly.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Product Easy to use, answered all my questions and provided alternatives
Date published: 2022-04-10
Rated 4 out of 5 by from tax its excellent software for your money ! need more explanations and if there is small videos on how to do the more complicated questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax got my taxes done The only problem i had was messaging with the app and opening documents with the app but i ended up going to the website and got it done
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is a great product. I got all the necessary information and forms to complete my taxes without additional help.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy and Meets My Needs I have used Turbo tax for several years. The program is easy to use. If I have questions, I can usually gethe answers I need online. I highly recommed Turbo Tax
Date published: 2022-04-10
Rated 5 out of 5 by from THE BEST THING SINCE SLICED BREAD!! MY EXPERIENCE WITH TURBO TAX IS THE SAME EVERY YEAR, QUICK AND SIMPLE, AND THAT IS THE REASON I KEEP COMING BACK EVERY YEAR. I KNOW THAT TURBO TAX IS ALWAYS UP TO DATE ON ALL THE TAX BREAKS, DEDUCTIONS AND RULES SO I NEVER HAVE TO WORRY. I USED TO THINK I NEEDED TO BE FACE TO FACE WITH A PERSON TO HAVE MY TAXES DONE AND WOULD PAY A GOOD $200 +, BUT TURBO TAX TAUGHT ME OTHERWISE. THANK YOU TURBO TAX!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to Use I have a simple tax return with no deductions so I can prepare my taxes using Turbo Tax. Great and simple tax preparation. You can file, pay and print tax returns all in one place.
Date published: 2022-04-10
Rated 3 out of 5 by from great service but bad hidden fees Filling out all the forms was very easy and user friendly. The details provided regarding questions were very helpful. The sneaky $199 Turbo Tax fee at the end, really ruined our experience. At no time were we made aware of this fee and our ruined feeling could have been avoided with proper communication of such a LARGE FEE.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is Good, but it use to be better There are often errors in the return that need to be corrected. In the past, TurboTax made it easy to correct these errors either (1) by allowing the taxpayer to "Override" an incorrect entry with a correct entry or (2) by easily showing where an entry had come from, allowing the taxpayer to go back to that source and correct the entry. Now, I find an error but TurboTax seems to provide no guidance as to where I need to go to correct the error. I cannot tell you how much time I wasted trying to find the source of the error (sometimes never finding it), rather than simply allowing me to make the correction on the part of the return that contains the error.
Date published: 2022-04-10
Rated 5 out of 5 by from Very fast and efficient Everything was explained thoroughly. Very helpful and friendly.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Product Easy to use, answered all my questions and provided alternatives
Date published: 2022-04-10
Rated 4 out of 5 by from tax its excellent software for your money ! need more explanations and if there is small videos on how to do the more complicated questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax got my taxes done The only problem i had was messaging with the app and opening documents with the app but i ended up going to the website and got it done
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is a great product. I got all the necessary information and forms to complete my taxes without additional help.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy and Meets My Needs I have used Turbo tax for several years. The program is easy to use. If I have questions, I can usually gethe answers I need online. I highly recommed Turbo Tax
Date published: 2022-04-10
Rated 5 out of 5 by from THE BEST THING SINCE SLICED BREAD!! MY EXPERIENCE WITH TURBO TAX IS THE SAME EVERY YEAR, QUICK AND SIMPLE, AND THAT IS THE REASON I KEEP COMING BACK EVERY YEAR. I KNOW THAT TURBO TAX IS ALWAYS UP TO DATE ON ALL THE TAX BREAKS, DEDUCTIONS AND RULES SO I NEVER HAVE TO WORRY. I USED TO THINK I NEEDED TO BE FACE TO FACE WITH A PERSON TO HAVE MY TAXES DONE AND WOULD PAY A GOOD $200 +, BUT TURBO TAX TAUGHT ME OTHERWISE. THANK YOU TURBO TAX!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to Use I have a simple tax return with no deductions so I can prepare my taxes using Turbo Tax. Great and simple tax preparation. You can file, pay and print tax returns all in one place.
Date published: 2022-04-10
Rated 3 out of 5 by from great service but bad hidden fees Filling out all the forms was very easy and user friendly. The details provided regarding questions were very helpful. The sneaky $199 Turbo Tax fee at the end, really ruined our experience. At no time were we made aware of this fee and our ruined feeling could have been avoided with proper communication of such a LARGE FEE.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2615