TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I have used TurboTax for Individuals since 1989. I have used TurboTax for Form 1040 since 1989. I have used TurboTax for partnerships since the mid 1990's. The product is great and the verbal service of talking to professionals about specific issues is great and makes the product exceptional. I would not do my tax return without TurboTax.
Date published: 2022-10-05
Rated 3 out of 5 by from Files too large to e-File. As long as you're following there normal process, it works fine. But as soon as you try to move around on your own when something doesn't go as expected, it can get rather difficult to do what you need to do. I traded crypto, a lot. The files were too large to e-file. But I didn't know that until I actually tried to file. Then it was very difficult to go back and file by mail.
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax has been my go-to for years I hadn't filed in 2 years because I am terrible, and Turbotax walked me through the process of getting that resolved. I had some bumps along the way but they did everything they could to make it right.
Date published: 2022-10-05
Rated 4 out of 5 by from Turbo Tax needs work Turbo Tax would not accept my fathers LOSS Carry forward.
Date published: 2022-10-05
Rated 3 out of 5 by from Disappointed with Turbo Tax 2021 e-file Have been using TurboTax since 2018 with no problems. 2021 was different. The program ran perfectly. The problem was with e-filing. No matter what I tried, EVERY TIME I received an error message with instructions to download an available update. When doing so, it would tell me my software was up-to-date. I followed the online transmission error instructions but still had no success. After numerous attempts to transmit, I finally gave up and I'm mailing my returns. I already paid the $25 to e-file my state tax and am not sure how to get a refund. Not happy with the 2021 online service.
Date published: 2022-10-05
Rated 2 out of 5 by from I consistently use TurboTax This is a helpful tool. I have and continue to use it annually!
Date published: 2022-10-05
Rated 5 out of 5 by from Thank you Donna Donna was very kind and patient in helping me understand and resolve a tax issue I was having
Date published: 2022-10-05
Rated 5 out of 5 by from Is Awesome Great and very helpful very fast and there are agents available if you need help
Date published: 2022-10-05
Rated 5 out of 5 by from GREAT PROGRAM COMPUTER GOT VIRUS INFECTED, SENT TO ONLINE, COULD NOT FILE WITHOUT REPAYING, FOUND MY ADVANTAGE HOME BIZ DISC AND RELOADED AND FILED. EXTRA HASSEL, THANKFULLY A GREAT AND EFFECTIVE PROGRAM, I AM REORDING FOR NEXT YEAR.
Date published: 2022-10-05
Rated 5 out of 5 by from Very Helpful! My live expert was so helpful, responsive, and experienced, I am extremely grateful to have had her.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used TurboTax for Individuals since 1989. I have used TurboTax for Form 1040 since 1989. I have used TurboTax for partnerships since the mid 1990's. The product is great and the verbal service of talking to professionals about specific issues is great and makes the product exceptional. I would not do my tax return without TurboTax.
Date published: 2022-10-05
Rated 3 out of 5 by from Files too large to e-File. As long as you're following there normal process, it works fine. But as soon as you try to move around on your own when something doesn't go as expected, it can get rather difficult to do what you need to do. I traded crypto, a lot. The files were too large to e-file. But I didn't know that until I actually tried to file. Then it was very difficult to go back and file by mail.
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax has been my go-to for years I hadn't filed in 2 years because I am terrible, and Turbotax walked me through the process of getting that resolved. I had some bumps along the way but they did everything they could to make it right.
Date published: 2022-10-05
Rated 4 out of 5 by from Turbo Tax needs work Turbo Tax would not accept my fathers LOSS Carry forward.
Date published: 2022-10-05
Rated 3 out of 5 by from Disappointed with Turbo Tax 2021 e-file Have been using TurboTax since 2018 with no problems. 2021 was different. The program ran perfectly. The problem was with e-filing. No matter what I tried, EVERY TIME I received an error message with instructions to download an available update. When doing so, it would tell me my software was up-to-date. I followed the online transmission error instructions but still had no success. After numerous attempts to transmit, I finally gave up and I'm mailing my returns. I already paid the $25 to e-file my state tax and am not sure how to get a refund. Not happy with the 2021 online service.
Date published: 2022-10-05
Rated 2 out of 5 by from I consistently use TurboTax This is a helpful tool. I have and continue to use it annually!
Date published: 2022-10-05
Rated 5 out of 5 by from Thank you Donna Donna was very kind and patient in helping me understand and resolve a tax issue I was having
Date published: 2022-10-05
Rated 5 out of 5 by from Is Awesome Great and very helpful very fast and there are agents available if you need help
Date published: 2022-10-05
Rated 5 out of 5 by from GREAT PROGRAM COMPUTER GOT VIRUS INFECTED, SENT TO ONLINE, COULD NOT FILE WITHOUT REPAYING, FOUND MY ADVANTAGE HOME BIZ DISC AND RELOADED AND FILED. EXTRA HASSEL, THANKFULLY A GREAT AND EFFECTIVE PROGRAM, I AM REORDING FOR NEXT YEAR.
Date published: 2022-10-05
Rated 5 out of 5 by from Very Helpful! My live expert was so helpful, responsive, and experienced, I am extremely grateful to have had her.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262