TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I like that I can leave one section and go back to another after I've found paperwork. I like that the program asks me questions along the way, so that I can get all the deductions possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Very User Friendly Simple to use, only service I recommend to others when it comes to Tax season.
Date published: 2022-04-10
Rated 5 out of 5 by from They were great Everything was great and went smoothly I’m very pleased with turbo tax
Date published: 2022-04-10
Rated 1 out of 5 by from This year TT was aweful. One problem after another. Spoke to TT people at least a half dozen times. Everything from crashing to loosing information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I like that I can leave one section and go back to another after I've found paperwork. I like that the program asks me questions along the way, so that I can get all the deductions possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Very User Friendly Simple to use, only service I recommend to others when it comes to Tax season.
Date published: 2022-04-10
Rated 5 out of 5 by from They were great Everything was great and went smoothly I’m very pleased with turbo tax
Date published: 2022-04-10
Rated 1 out of 5 by from This year TT was aweful. One problem after another. Spoke to TT people at least a half dozen times. Everything from crashing to loosing information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2607