TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I like that I can leave one section and go back to another after I've found paperwork. I like that the program asks me questions along the way, so that I can get all the deductions possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Very User Friendly Simple to use, only service I recommend to others when it comes to Tax season.
Date published: 2022-04-10
Rated 5 out of 5 by from They were great Everything was great and went smoothly I’m very pleased with turbo tax
Date published: 2022-04-10
Rated 1 out of 5 by from This year TT was aweful. One problem after another. Spoke to TT people at least a half dozen times. Everything from crashing to loosing information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I like that I can leave one section and go back to another after I've found paperwork. I like that the program asks me questions along the way, so that I can get all the deductions possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Very User Friendly Simple to use, only service I recommend to others when it comes to Tax season.
Date published: 2022-04-10
Rated 5 out of 5 by from They were great Everything was great and went smoothly I’m very pleased with turbo tax
Date published: 2022-04-10
Rated 1 out of 5 by from This year TT was aweful. One problem after another. Spoke to TT people at least a half dozen times. Everything from crashing to loosing information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2607