TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great System I love how the set up is easy to understand what u doing to the point
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax I like that Turbo Tax got in touch with right away about my taxes. They walked me through the problem. An if I needed they they was right there to help me.
Date published: 2021-02-24
Rated 4 out of 5 by from Good service I have used TurboTax for several years now. I have never had to worry about my taxes not being filed incorrectly. The only constructive criticism is that the fees seem to be too high! I paid $240 for both returns to be filed. I had to pay an extra $140 just because of one specific form that had to be added to the return (use of schedule d). Overall, TurboTax is trustworthy and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from so easy i was very skeptical to try turbo tax for the longest time but i tried it this year and it was so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax, is east to use The whole process was easy to complete, if I made a mistake, they helped me correct it
Date published: 2021-02-24
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2586
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great System I love how the set up is easy to understand what u doing to the point
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax I like that Turbo Tax got in touch with right away about my taxes. They walked me through the problem. An if I needed they they was right there to help me.
Date published: 2021-02-24
Rated 4 out of 5 by from Good service I have used TurboTax for several years now. I have never had to worry about my taxes not being filed incorrectly. The only constructive criticism is that the fees seem to be too high! I paid $240 for both returns to be filed. I had to pay an extra $140 just because of one specific form that had to be added to the return (use of schedule d). Overall, TurboTax is trustworthy and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from so easy i was very skeptical to try turbo tax for the longest time but i tried it this year and it was so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax, is east to use The whole process was easy to complete, if I made a mistake, they helped me correct it
Date published: 2021-02-24
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2586