TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Unexpected Bug There was bug in the program where I could not manually edit my deductions. Instead of the proper screen appearing, there was only a blank screen. I eventually found reference to a reported problem and I waited until the 2nd week of February before I could finish doing my return. Calling the help line only confirmed what I had read about this known fault.
Date published: 2021-02-19
Rated 5 out of 5 by from everyone is so helpful phenomenal as always, thank you for your amazing help.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy to use.. I didn't use a representative to do my taxes. I was so easy to
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Super Easy At first I thought I (an 18 yr old), wouldn't be able to do my taxes by myself, and online. However I was pleasantly suprised at how easy it was to do. TurboTax really is super easy!
Date published: 2021-02-19
Rated 2 out of 5 by from Not like they use to be! This year my state return was rejected. TurboTax said it was a glitch in their software because I went through all my info to file again and didn't have to change anything but I did get a little more back than the previous time filing. Last year I paid $40 to have the fees paid through my return. Then turbo tax ended up taking the fees owed out of my bank account before I received my return. IRS was slow last year I know but when I did receive my return TurboTax did not reinburst the money they already took. I paid for a service I didn't use! Also, they advertise free state filing but was charged $40 for that as well and no my taxes is simple and didn't need any extra form to file state.
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo, make it make sense! Ok for starters. I thought I would try and do my taxes myself this time...epic fail! Turbo started off good and was fairly easy to use, until I got to the end to submit, aka transmit my form. That was days ago! Everyday since I have been getting notifications informing me that my return has been rejected. It's a bit fustrating because I read everything before submitting and saw that once you submit, all the checks would have been checked by the tax professionals. Annoying!
Date published: 2021-02-19
Rated 4 out of 5 by from I Love It! I Have been using Turbo Tax for many years now and it has always been wonderful. Very easy and this year I had to ask the for help and the chat button was very useful and answered my question completly.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awsome. Tonya is Awesome. She helped me all the way through.
Date published: 2021-02-19
Rated 5 out of 5 by from Use it every year! Fairly simple to use. And, they’ll let you know if something don’t look right
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using turbo tax for some years now and for the price it is well worth it.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2583
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Unexpected Bug There was bug in the program where I could not manually edit my deductions. Instead of the proper screen appearing, there was only a blank screen. I eventually found reference to a reported problem and I waited until the 2nd week of February before I could finish doing my return. Calling the help line only confirmed what I had read about this known fault.
Date published: 2021-02-19
Rated 5 out of 5 by from everyone is so helpful phenomenal as always, thank you for your amazing help.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy to use.. I didn't use a representative to do my taxes. I was so easy to
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Super Easy At first I thought I (an 18 yr old), wouldn't be able to do my taxes by myself, and online. However I was pleasantly suprised at how easy it was to do. TurboTax really is super easy!
Date published: 2021-02-19
Rated 2 out of 5 by from Not like they use to be! This year my state return was rejected. TurboTax said it was a glitch in their software because I went through all my info to file again and didn't have to change anything but I did get a little more back than the previous time filing. Last year I paid $40 to have the fees paid through my return. Then turbo tax ended up taking the fees owed out of my bank account before I received my return. IRS was slow last year I know but when I did receive my return TurboTax did not reinburst the money they already took. I paid for a service I didn't use! Also, they advertise free state filing but was charged $40 for that as well and no my taxes is simple and didn't need any extra form to file state.
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo, make it make sense! Ok for starters. I thought I would try and do my taxes myself this time...epic fail! Turbo started off good and was fairly easy to use, until I got to the end to submit, aka transmit my form. That was days ago! Everyday since I have been getting notifications informing me that my return has been rejected. It's a bit fustrating because I read everything before submitting and saw that once you submit, all the checks would have been checked by the tax professionals. Annoying!
Date published: 2021-02-19
Rated 4 out of 5 by from I Love It! I Have been using Turbo Tax for many years now and it has always been wonderful. Very easy and this year I had to ask the for help and the chat button was very useful and answered my question completly.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awsome. Tonya is Awesome. She helped me all the way through.
Date published: 2021-02-19
Rated 5 out of 5 by from Use it every year! Fairly simple to use. And, they’ll let you know if something don’t look right
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using turbo tax for some years now and for the price it is well worth it.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2583