TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax takes time and patience. Working with a "live" expert was really only via messages to go back to the link and see what was asked. The time to do this was very time consuming and sometimes the information had to be resubmitted. I will probably try again and do things myself and have an updated familiar computer to try on my own before requesting for help.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbotax needs work on 401(K) rollover reporting We were alarmed that our non-taxable event of rolling over portions of my 401(K) into two locations (a Traditional IRA and a Roth IRA) was beyond Turbotax's ability to handle, and initially digested the info in a way that incorrectly slammed a big tax load on the rollover. Most financial institutions provide the one 1099-R to report such a transaction. You need to work on improving the questions you ask to get the right and necessary information in order to process accurately for the IRS return.
Date published: 2022-04-10
Rated 5 out of 5 by from Very helpful...makes life easier! Turbo Tax makes life easier and filing taxes less stressful!
Date published: 2022-04-10
Rated 5 out of 5 by from Third Year using Turbo Tax, Still love it Quick, easy, walks me through every step. Best and easiest way to do taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from took long time a sad teenager I am a sad teenager who worked hard this took a long time and for what?
Date published: 2022-04-10
Rated 1 out of 5 by from Easy to use GARBAGE The one thing I truly and really need from a tax preparation software is schedule C and associated schedules. TurboTAX tries to make filling out schedule C easy but in doing so makes an utter mess of things. This software is garbage and I mean that in a kind way. If you want to see what I mean just look for "Cost of Goods Sold" Lines 33-42. There's no way to fill these lines out directly. NONE. On top of which there's no reference to where you place your costs into there stupidly simple categories. Next year it's back to TaxACT.
Date published: 2022-04-10
Rated 3 out of 5 by from Use with caution They upcharge almost every step of the way- make sure you don't get hit with hidden fees
Date published: 2022-04-10
Rated 5 out of 5 by from Great experience Way easier than i thought and they gave me hints about questions and where to find info. I would definitely use again.
Date published: 2022-04-10
Rated 4 out of 5 by from City return??? TurboTax walked me through my City return, which is said to be filed with my state, but never confirmed that it was filed or gave me any instructions on paying the amount due.
Date published: 2022-04-10
Rated 4 out of 5 by from turbo tax is easy program is easy to use. very informative. great navigating screens
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2582
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax takes time and patience. Working with a "live" expert was really only via messages to go back to the link and see what was asked. The time to do this was very time consuming and sometimes the information had to be resubmitted. I will probably try again and do things myself and have an updated familiar computer to try on my own before requesting for help.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbotax needs work on 401(K) rollover reporting We were alarmed that our non-taxable event of rolling over portions of my 401(K) into two locations (a Traditional IRA and a Roth IRA) was beyond Turbotax's ability to handle, and initially digested the info in a way that incorrectly slammed a big tax load on the rollover. Most financial institutions provide the one 1099-R to report such a transaction. You need to work on improving the questions you ask to get the right and necessary information in order to process accurately for the IRS return.
Date published: 2022-04-10
Rated 5 out of 5 by from Very helpful...makes life easier! Turbo Tax makes life easier and filing taxes less stressful!
Date published: 2022-04-10
Rated 5 out of 5 by from Third Year using Turbo Tax, Still love it Quick, easy, walks me through every step. Best and easiest way to do taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from took long time a sad teenager I am a sad teenager who worked hard this took a long time and for what?
Date published: 2022-04-10
Rated 1 out of 5 by from Easy to use GARBAGE The one thing I truly and really need from a tax preparation software is schedule C and associated schedules. TurboTAX tries to make filling out schedule C easy but in doing so makes an utter mess of things. This software is garbage and I mean that in a kind way. If you want to see what I mean just look for "Cost of Goods Sold" Lines 33-42. There's no way to fill these lines out directly. NONE. On top of which there's no reference to where you place your costs into there stupidly simple categories. Next year it's back to TaxACT.
Date published: 2022-04-10
Rated 3 out of 5 by from Use with caution They upcharge almost every step of the way- make sure you don't get hit with hidden fees
Date published: 2022-04-10
Rated 5 out of 5 by from Great experience Way easier than i thought and they gave me hints about questions and where to find info. I would definitely use again.
Date published: 2022-04-10
Rated 4 out of 5 by from City return??? TurboTax walked me through my City return, which is said to be filed with my state, but never confirmed that it was filed or gave me any instructions on paying the amount due.
Date published: 2022-04-10
Rated 4 out of 5 by from turbo tax is easy program is easy to use. very informative. great navigating screens
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2582