TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Appropriate Simple to understand and use... Particularly liked the use of explanations when needed.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax Better Than H & R Block Some of the changes made to Turbo Tax from last year were a step backward. In some instances when you left the return to review a form etc. there was not a way back to the return ( or at least one that was found) and I had to go out and come back in. In final steps, it appeared that the goal was to force efile with additional cost versus printing to mailing. The default was to efile both Federal and State and even when you selected to mail the State, if you went out and came back in, it deferred to default of efile. The forms were not readily available for printing for review, especially the State copy.
Date published: 2021-04-22
Rated 5 out of 5 by from I am impressed with Turbotax Very organized and efficient! It was easy to understand and very helpful!
Date published: 2021-04-22
Rated 3 out of 5 by from Exit Interview May be my last yr using TurboTax as Software does not allow footnotes or Statements that were needed for my return. Also, had to do an override because software interview did not allow entry of Misc Deduction to State Return. Plus TT likely charged my CC even though now I have to mail my State Return. Not Happy at All!
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is fabulous It was an amazing experience to work with Isabel and Kim. Much satisfied with the services I got. Folks, honestly its worth to go with LIVE FULL SERVICE DELUXE
Date published: 2021-04-22
Rated 4 out of 5 by from long time user If your return isn't too complicated, I think this is an excellent product. It does all of the math and calculations. A little heavy on trying to upsell, otherwise 5 star.
Date published: 2021-04-22
Rated 5 out of 5 by from Good job Turbo I did the taxes and took it to CPA for review and he gave the green light saying everything was fine.
Date published: 2021-04-22
Rated 5 out of 5 by from Couldn't have been easier I started this years return by self filing, and realized shortly after that I needed help. The ability to get help the very moment I needed it was a life saver and I was very happy with how pricing was presented. I was expecting to get hit with additional fees somewhere along the way and that never happened. More importantly, Walt was super helpful, talked me through being stressed out and then when I handed everything off to him he was able to turn everything around quickly. I truly could not have asked for a better experience.
Date published: 2021-04-22
Rated 5 out of 5 by from Self The experience was great as I was able to complete all the necessary papers online.
Date published: 2021-04-22
Rated 4 out of 5 by from Awesome and Fast! Took me 30 Min to add in all my info and file. Def recommend!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Appropriate Simple to understand and use... Particularly liked the use of explanations when needed.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax Better Than H & R Block Some of the changes made to Turbo Tax from last year were a step backward. In some instances when you left the return to review a form etc. there was not a way back to the return ( or at least one that was found) and I had to go out and come back in. In final steps, it appeared that the goal was to force efile with additional cost versus printing to mailing. The default was to efile both Federal and State and even when you selected to mail the State, if you went out and came back in, it deferred to default of efile. The forms were not readily available for printing for review, especially the State copy.
Date published: 2021-04-22
Rated 5 out of 5 by from I am impressed with Turbotax Very organized and efficient! It was easy to understand and very helpful!
Date published: 2021-04-22
Rated 3 out of 5 by from Exit Interview May be my last yr using TurboTax as Software does not allow footnotes or Statements that were needed for my return. Also, had to do an override because software interview did not allow entry of Misc Deduction to State Return. Plus TT likely charged my CC even though now I have to mail my State Return. Not Happy at All!
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is fabulous It was an amazing experience to work with Isabel and Kim. Much satisfied with the services I got. Folks, honestly its worth to go with LIVE FULL SERVICE DELUXE
Date published: 2021-04-22
Rated 4 out of 5 by from long time user If your return isn't too complicated, I think this is an excellent product. It does all of the math and calculations. A little heavy on trying to upsell, otherwise 5 star.
Date published: 2021-04-22
Rated 5 out of 5 by from Good job Turbo I did the taxes and took it to CPA for review and he gave the green light saying everything was fine.
Date published: 2021-04-22
Rated 5 out of 5 by from Couldn't have been easier I started this years return by self filing, and realized shortly after that I needed help. The ability to get help the very moment I needed it was a life saver and I was very happy with how pricing was presented. I was expecting to get hit with additional fees somewhere along the way and that never happened. More importantly, Walt was super helpful, talked me through being stressed out and then when I handed everything off to him he was able to turn everything around quickly. I truly could not have asked for a better experience.
Date published: 2021-04-22
Rated 5 out of 5 by from Self The experience was great as I was able to complete all the necessary papers online.
Date published: 2021-04-22
Rated 4 out of 5 by from Awesome and Fast! Took me 30 Min to add in all my info and file. Def recommend!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2578