TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Disappointed, wont use again This service was extremely underwhelming, definitely not worth the $359 I paid for, felt no different than the self/service option, the tax expert didn't reply on time ever, was hard to get in touch for an explanation of the returns prepared, and the explanation was not satisfying or easy to understand. Would rather pay the same or less for an in-person tax accountant next time.
Date published: 2022-04-09
Rated 4 out of 5 by from Great tool to use when filing your tax return. Easy to follow instructions. Turbo Tax completes the form for you based on the information you provide.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, makes it easy to file No comment at this time. No comment at this time. thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from easy to understand excellent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for more than 10 years and no issues.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is complete and easy Turbo Tax is thorough and easy to use, definitely makes deductions and credits easier
Date published: 2022-04-09
Rated 5 out of 5 by from Absolutely Great I had a wonderful experience with TurboTax, last year was my first time using it and now I'm a pro with the software. Its very easy to use, I love it and recommend it to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is Superb! We've been using TurboTax for 10 years, and although our taxes are now fairly simple, it's so much easier and faster with TurboTax and It's Deductible than trying to do it "by hand" the old-fashioned way, and I don't worry about accurately interpreting the instructions.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Filing with Sale of Second Home I found the TurboTax online instructions for reporting a 1099-S sale of vacation (non-rental) property confusing as it gave 2 different ways to report. One indicated sale of home (which is confusing as my situation 1099-S did not pertain to a main residence) and the other indicated listing under investment income. After several attempts, and several hours of research, I call the TurboTax Support Center. I can't give enough praise for Anthony, who handled my case #1496576436. He was thorough in his research, detail-minded, supportive, and patient in researching each additional question I had as we worked through the process together. He understood my concern to be sure the reporting of the 1099-S was properly entered and that it would result in the proper forms being completed. I was extremely pleased to have a live person to consult with. He was extremely kind and engaging. Extra bonus for Anthony!!! Other than the 1099-S reporting issue, I found the use of the total TurboTax process smooth. I did upgrade to Premier prior to calling the Support Center. I'm not sure I really needed to do it since the 1099-S reported as Investment Income. It would be nice to have the $31.27 refunded back to me if I didn't need it. Order #TTDCRTA161157254
Date published: 2022-04-09
Rated 1 out of 5 by from Charing it twice I paid the Turbo Tax Deluxe and I filed my tax report for this year's. And then when I had to file my second state's tax report, they charged me $45 to download the form. Just to download the $45. And then filing for $25 additional??? Seriously?? I was trying to download the paper form and file it by myself but they don't let me do it until I pay. such a bad program
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointed, wont use again This service was extremely underwhelming, definitely not worth the $359 I paid for, felt no different than the self/service option, the tax expert didn't reply on time ever, was hard to get in touch for an explanation of the returns prepared, and the explanation was not satisfying or easy to understand. Would rather pay the same or less for an in-person tax accountant next time.
Date published: 2022-04-09
Rated 4 out of 5 by from Great tool to use when filing your tax return. Easy to follow instructions. Turbo Tax completes the form for you based on the information you provide.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, makes it easy to file No comment at this time. No comment at this time. thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from easy to understand excellent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for more than 10 years and no issues.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is complete and easy Turbo Tax is thorough and easy to use, definitely makes deductions and credits easier
Date published: 2022-04-09
Rated 5 out of 5 by from Absolutely Great I had a wonderful experience with TurboTax, last year was my first time using it and now I'm a pro with the software. Its very easy to use, I love it and recommend it to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is Superb! We've been using TurboTax for 10 years, and although our taxes are now fairly simple, it's so much easier and faster with TurboTax and It's Deductible than trying to do it "by hand" the old-fashioned way, and I don't worry about accurately interpreting the instructions.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Filing with Sale of Second Home I found the TurboTax online instructions for reporting a 1099-S sale of vacation (non-rental) property confusing as it gave 2 different ways to report. One indicated sale of home (which is confusing as my situation 1099-S did not pertain to a main residence) and the other indicated listing under investment income. After several attempts, and several hours of research, I call the TurboTax Support Center. I can't give enough praise for Anthony, who handled my case #1496576436. He was thorough in his research, detail-minded, supportive, and patient in researching each additional question I had as we worked through the process together. He understood my concern to be sure the reporting of the 1099-S was properly entered and that it would result in the proper forms being completed. I was extremely pleased to have a live person to consult with. He was extremely kind and engaging. Extra bonus for Anthony!!! Other than the 1099-S reporting issue, I found the use of the total TurboTax process smooth. I did upgrade to Premier prior to calling the Support Center. I'm not sure I really needed to do it since the 1099-S reported as Investment Income. It would be nice to have the $31.27 refunded back to me if I didn't need it. Order #TTDCRTA161157254
Date published: 2022-04-09
Rated 1 out of 5 by from Charing it twice I paid the Turbo Tax Deluxe and I filed my tax report for this year's. And then when I had to file my second state's tax report, they charged me $45 to download the form. Just to download the $45. And then filing for $25 additional??? Seriously?? I was trying to download the paper form and file it by myself but they don't let me do it until I pay. such a bad program
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2557