TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Fine Job - paid half of my return to them Turbo Tax is easier than making an appointment with an accountant.
Date published: 2022-04-11
Rated 1 out of 5 by from ERRORS IN SOFTWARE for studen loan credit Could not claim student loan interest due to an error in software for entering inromation in form M1SLC when 1 spouse does not qualify, but the other does. If there is a negative amount calculated based on your income and you don't qualify, Line 7 on this form remains pink in error and prevents you from filing. So, we had to delete it all together and not claim anything just to file and lost out on the spouse's credit of $500, so the tax amount paid in to the state went up by more than this. SUPER disappointed and no one could help from Turbo Tax. Never using again, as it cost us over $500!!
Date published: 2022-04-11
Rated 3 out of 5 by from Tech is good, people not so much All around, nice product which consistently delivers. I have the same issue every year, where I just want to compare my %age paid in federal tax to my income to ensure it is in the right range based on the graduated scale. This wouldn't be a hard feature to add, but would give everyone confidence the numbers are right. Secondly, the person who called me to try to help me, did not know what he was doing. Wasted a bunch of my time. Then wouldn't drop from the shared screen, extending the period of time further that I was tied up. Besides giving me bad advice (just put in a zip code for the wrong state), he was unable to solve my problem. I ended up needing to delete a form and start it over, which I should've just done at first instead of waiting for someone to talk to... it would've saved me 45 minutes.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS GREAT AND I MANAGED TO DO IT ALL MYSELF! WITHOUT ANY HELP!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome fast and easy! got it done in less than an hour...
Date published: 2022-04-11
Rated 5 out of 5 by from Whoop! Whoop!! Thanks for your thorough assistance and attention to detail in assisting me with my taxes
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo is great for self filing This is product is great for doing taxes. Still has a few quirks that are a little difficult. I will say that Abby helped me figure out how to solve all my issues.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Online is a Super Tool! TurboTax becomes easier to use every year. The walkthrough is easy, and the double checks on certain items ensures that you get everything right.
Date published: 2022-04-11
Rated 5 out of 5 by from No surprises-comprehensive-straightforward I have used TT successfully for many years, and it continues to make it easy to do my own taxes. For me, 99% of the work in filing taxes is related to collecting and organizing records for different parts of the filing process: income and deductions for both state and federal taxes. TurboTax keeps this process systematic and organized. Saving a pdf of all forms gives me all the supporting details I need for any form. This year was particularly involved, with retirement, moving, and sale of principle residence. TT handled state and federal taxes. Helps when I have kept good records, and using TT teaches me what to have on hand for the next year.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2552
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fine Job - paid half of my return to them Turbo Tax is easier than making an appointment with an accountant.
Date published: 2022-04-11
Rated 1 out of 5 by from ERRORS IN SOFTWARE for studen loan credit Could not claim student loan interest due to an error in software for entering inromation in form M1SLC when 1 spouse does not qualify, but the other does. If there is a negative amount calculated based on your income and you don't qualify, Line 7 on this form remains pink in error and prevents you from filing. So, we had to delete it all together and not claim anything just to file and lost out on the spouse's credit of $500, so the tax amount paid in to the state went up by more than this. SUPER disappointed and no one could help from Turbo Tax. Never using again, as it cost us over $500!!
Date published: 2022-04-11
Rated 3 out of 5 by from Tech is good, people not so much All around, nice product which consistently delivers. I have the same issue every year, where I just want to compare my %age paid in federal tax to my income to ensure it is in the right range based on the graduated scale. This wouldn't be a hard feature to add, but would give everyone confidence the numbers are right. Secondly, the person who called me to try to help me, did not know what he was doing. Wasted a bunch of my time. Then wouldn't drop from the shared screen, extending the period of time further that I was tied up. Besides giving me bad advice (just put in a zip code for the wrong state), he was unable to solve my problem. I ended up needing to delete a form and start it over, which I should've just done at first instead of waiting for someone to talk to... it would've saved me 45 minutes.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS GREAT AND I MANAGED TO DO IT ALL MYSELF! WITHOUT ANY HELP!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome fast and easy! got it done in less than an hour...
Date published: 2022-04-11
Rated 5 out of 5 by from Whoop! Whoop!! Thanks for your thorough assistance and attention to detail in assisting me with my taxes
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo is great for self filing This is product is great for doing taxes. Still has a few quirks that are a little difficult. I will say that Abby helped me figure out how to solve all my issues.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Online is a Super Tool! TurboTax becomes easier to use every year. The walkthrough is easy, and the double checks on certain items ensures that you get everything right.
Date published: 2022-04-11
Rated 5 out of 5 by from No surprises-comprehensive-straightforward I have used TT successfully for many years, and it continues to make it easy to do my own taxes. For me, 99% of the work in filing taxes is related to collecting and organizing records for different parts of the filing process: income and deductions for both state and federal taxes. TurboTax keeps this process systematic and organized. Saving a pdf of all forms gives me all the supporting details I need for any form. This year was particularly involved, with retirement, moving, and sale of principle residence. TT handled state and federal taxes. Helps when I have kept good records, and using TT teaches me what to have on hand for the next year.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2552