TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Many hidden fees I have been using TurboTax for 10 years and I can say they that it was simple and easy but now it has too many hidden fees. I bought the software but then I had to pay for the state separate. Also while purchasing the state, representative said that that state purchase includes state efiling fees which was again not the case. I had to pay for state efiling separately again. It seems that I could have paid little more and had avoided the headache . TurboTax need to cut down these hidden fees and incorrect information provided by the representatives.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax - Completely Thorough From start to finish to filing, TurboTax provides a complete review of all documentations. In line with the reviews are available information documentations to provide insight and explanation as to why there requirements exist and to challenge the accuracy of information and figures documented. Quality reviews throughout the filing process with the availability of tax experts and accounting specialists. Truly Awesome!
Date published: 2021-04-23
Rated 5 out of 5 by from First timer I have always used a tax preparer. However, because they moved out of state, I decided to do Turbo Tax. It was very easy to go through the screens. One one minor hickup at the end, but easily resolved.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax Full Deluxe is the way to go! Great job working with the live expert. Highly recommended
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax makes filing taxes easier I really enjoyed the user experience on this platform. It is super easy to navigate, especially when dealing with personal information
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Awesome!! Love how it walks you through the process and provides help when needed! Fifth year in a row and will use it again next year for sure!
Date published: 2021-04-23
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Many hidden fees I have been using TurboTax for 10 years and I can say they that it was simple and easy but now it has too many hidden fees. I bought the software but then I had to pay for the state separate. Also while purchasing the state, representative said that that state purchase includes state efiling fees which was again not the case. I had to pay for state efiling separately again. It seems that I could have paid little more and had avoided the headache . TurboTax need to cut down these hidden fees and incorrect information provided by the representatives.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax - Completely Thorough From start to finish to filing, TurboTax provides a complete review of all documentations. In line with the reviews are available information documentations to provide insight and explanation as to why there requirements exist and to challenge the accuracy of information and figures documented. Quality reviews throughout the filing process with the availability of tax experts and accounting specialists. Truly Awesome!
Date published: 2021-04-23
Rated 5 out of 5 by from First timer I have always used a tax preparer. However, because they moved out of state, I decided to do Turbo Tax. It was very easy to go through the screens. One one minor hickup at the end, but easily resolved.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax Full Deluxe is the way to go! Great job working with the live expert. Highly recommended
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax makes filing taxes easier I really enjoyed the user experience on this platform. It is super easy to navigate, especially when dealing with personal information
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Awesome!! Love how it walks you through the process and provides help when needed! Fifth year in a row and will use it again next year for sure!
Date published: 2021-04-23
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2537