TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
Rated 5 out of 5 by from great software Excellent 5 stars, easy to understand, simple and fast would recommend to others
Date published: 2021-04-23
Rated 5 out of 5 by from excellent repeated headaches for going over . good product for the price. took longer to complete at different times going on and on forever more in my life time, go figure. why me then why not me. do not do computers that well .
Date published: 2021-04-23
Rated 1 out of 5 by from Technical errors on website Bought TurboTax deluxe from Costco. Code provided didn’t work. Spent 35 min on the phone, was given a new code. Uploaded code and while it said “applied” it still wanted a payment. So still waiting for my refund. Customer service was nice but unhelpful.
Date published: 2021-04-23
Rated 5 out of 5 by from Matt at TurboTax is Fantastic. Used CPA service and love it! Saved time and pain of doing it myself. Matt, our CPA, is the best. 10 out of 5 Stars!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo Tax is great Turbo tax is very good with calculating data, verifying correct entries and recommending best method of deductions (i.e standard or itemized). Had difficulty with understanding foreign tax credit.
Date published: 2021-04-23
Rated 5 out of 5 by from Love Turbo Tax Overall great software. Easy to use. Would be nice if you had a button to select standard deduction without have to go through entries.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
Rated 5 out of 5 by from great software Excellent 5 stars, easy to understand, simple and fast would recommend to others
Date published: 2021-04-23
Rated 5 out of 5 by from excellent repeated headaches for going over . good product for the price. took longer to complete at different times going on and on forever more in my life time, go figure. why me then why not me. do not do computers that well .
Date published: 2021-04-23
Rated 1 out of 5 by from Technical errors on website Bought TurboTax deluxe from Costco. Code provided didn’t work. Spent 35 min on the phone, was given a new code. Uploaded code and while it said “applied” it still wanted a payment. So still waiting for my refund. Customer service was nice but unhelpful.
Date published: 2021-04-23
Rated 5 out of 5 by from Matt at TurboTax is Fantastic. Used CPA service and love it! Saved time and pain of doing it myself. Matt, our CPA, is the best. 10 out of 5 Stars!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo Tax is great Turbo tax is very good with calculating data, verifying correct entries and recommending best method of deductions (i.e standard or itemized). Had difficulty with understanding foreign tax credit.
Date published: 2021-04-23
Rated 5 out of 5 by from Love Turbo Tax Overall great software. Easy to use. Would be nice if you had a button to select standard deduction without have to go through entries.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2533