TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was a GREAT helping with my taxes. I thought my purchase of Turbo Tax @ Costco included a free AZ state processing, but I was just billed, and paid via Visa, $25.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbotax is confusing and expensive I think the biggest disadvantage of Turbotax is expensive. In some parts, the explanations are also confusing, but I understand it comprehensively include all the options.
Date published: 2022-04-08
Rated 1 out of 5 by from They force you into buying the paid version What's the point of TT saving my info if I have to fill it out again every year
Date published: 2022-04-08
Rated 5 out of 5 by from Awsome experience Awsome experience will come back next year for tax preparation
Date published: 2022-04-08
Rated 4 out of 5 by from Easy & Useful TurboTax made filing our taxes easy and efficient. It had step by step Instructions and gave alternative options if we were unable to find the requested information. The main reason why we felt TurboTax didn't quite disserve 5 stars is because we had to pay almost $100 dollars due to a single HSA account (even though we had all the required information). We didn't receive additional assistance or explanation but were required to pay the fee to continue. They also would not allow that amount to be taken out of our federal or state return even though both expected returns exceeded the amount due from the platform. Other than that, we enjoyed it and would most likely use it again for 2022.
Date published: 2022-04-08
Rated 5 out of 5 by from VERY EASY FOR A FIRST TIMER My father helped me via zoom but Turbo Tax still helped quote a bit. I LOVED that I could import my W-2 and that they had nice little animations.
Date published: 2022-04-08
Rated 5 out of 5 by from GREAT Easy and helpful! The self guided tools make it a breeze.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Easy to Use It makes tax preparation super easy. The total experience made me less nervous on filing these taxes.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was a GREAT helping with my taxes. I thought my purchase of Turbo Tax @ Costco included a free AZ state processing, but I was just billed, and paid via Visa, $25.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbotax is confusing and expensive I think the biggest disadvantage of Turbotax is expensive. In some parts, the explanations are also confusing, but I understand it comprehensively include all the options.
Date published: 2022-04-08
Rated 1 out of 5 by from They force you into buying the paid version What's the point of TT saving my info if I have to fill it out again every year
Date published: 2022-04-08
Rated 5 out of 5 by from Awsome experience Awsome experience will come back next year for tax preparation
Date published: 2022-04-08
Rated 4 out of 5 by from Easy & Useful TurboTax made filing our taxes easy and efficient. It had step by step Instructions and gave alternative options if we were unable to find the requested information. The main reason why we felt TurboTax didn't quite disserve 5 stars is because we had to pay almost $100 dollars due to a single HSA account (even though we had all the required information). We didn't receive additional assistance or explanation but were required to pay the fee to continue. They also would not allow that amount to be taken out of our federal or state return even though both expected returns exceeded the amount due from the platform. Other than that, we enjoyed it and would most likely use it again for 2022.
Date published: 2022-04-08
Rated 5 out of 5 by from VERY EASY FOR A FIRST TIMER My father helped me via zoom but Turbo Tax still helped quote a bit. I LOVED that I could import my W-2 and that they had nice little animations.
Date published: 2022-04-08
Rated 5 out of 5 by from GREAT Easy and helpful! The self guided tools make it a breeze.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Easy to Use It makes tax preparation super easy. The total experience made me less nervous on filing these taxes.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2531