TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Tried to add more and more charges Throughout the process I had to decline adding extra items multiple time. It also tried to charge 45 dollars to pay turbo tax using the refund rather than just a card.
Date published: 2021-04-23
Rated 4 out of 5 by from Problem with expiration dates for Illinois IDs The actual given expiration date on the ID was 99/99/9999, but TurboTax's error-checker flagged this and wouldn't let me enter it. So I had to enter a bogus date to let me go on.
Date published: 2021-04-23
Rated 5 out of 5 by from Very user friendly software. Very user friendly software and excellent customer service.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy filing. Always confident filing through TurboTax. I recommend it.
Date published: 2021-04-23
Rated 5 out of 5 by from My expert was excellent My taxes got too complicated to do myself and I was very happy with my tax expert and all of her help. She was able to walk me through it and explain everything well.
Date published: 2021-04-23
Rated 5 out of 5 by from Extremely easy to use and trustworthy My experience using Turbo Tax Live was exceptional. The CPA I worked with was readily available to answer my questions and filed my return in a timely manner. I am extremely happy with the level of service I received!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax saves time Filing is ease just cost 40 bucks when the take it out of your return dont know how that works, free money
Date published: 2021-04-23
Rated 5 out of 5 by from "A" number one! Had no issues with the software. I recommend to all my friends:).
Date published: 2021-04-23
Rated 3 out of 5 by from Turbo Tax is great when it works properly!!! #1 I couldn't run the 2020 turbo tax on my old iMac running High Sierra. I purchased a ne w iMac running Catalina and turbo Tax wouldn't save to my file. Permissions problem. I had to duplicate the program to save my work. #2 Tried to e-file and kept getting rejected because information wouldn't save. Only option was to mail in return after paying fees for E-filing. Problems should be resolved before issuing the program.P
Date published: 2021-04-23
Rated 3 out of 5 by from Had a coupon and would not work at all Turbo tax is great but the paying and fees are expensive
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Tried to add more and more charges Throughout the process I had to decline adding extra items multiple time. It also tried to charge 45 dollars to pay turbo tax using the refund rather than just a card.
Date published: 2021-04-23
Rated 4 out of 5 by from Problem with expiration dates for Illinois IDs The actual given expiration date on the ID was 99/99/9999, but TurboTax's error-checker flagged this and wouldn't let me enter it. So I had to enter a bogus date to let me go on.
Date published: 2021-04-23
Rated 5 out of 5 by from Very user friendly software. Very user friendly software and excellent customer service.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy filing. Always confident filing through TurboTax. I recommend it.
Date published: 2021-04-23
Rated 5 out of 5 by from My expert was excellent My taxes got too complicated to do myself and I was very happy with my tax expert and all of her help. She was able to walk me through it and explain everything well.
Date published: 2021-04-23
Rated 5 out of 5 by from Extremely easy to use and trustworthy My experience using Turbo Tax Live was exceptional. The CPA I worked with was readily available to answer my questions and filed my return in a timely manner. I am extremely happy with the level of service I received!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax saves time Filing is ease just cost 40 bucks when the take it out of your return dont know how that works, free money
Date published: 2021-04-23
Rated 5 out of 5 by from "A" number one! Had no issues with the software. I recommend to all my friends:).
Date published: 2021-04-23
Rated 3 out of 5 by from Turbo Tax is great when it works properly!!! #1 I couldn't run the 2020 turbo tax on my old iMac running High Sierra. I purchased a ne w iMac running Catalina and turbo Tax wouldn't save to my file. Permissions problem. I had to duplicate the program to save my work. #2 Tried to e-file and kept getting rejected because information wouldn't save. Only option was to mail in return after paying fees for E-filing. Problems should be resolved before issuing the program.P
Date published: 2021-04-23
Rated 3 out of 5 by from Had a coupon and would not work at all Turbo tax is great but the paying and fees are expensive
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2531