TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from I keep using it but hate customer service It is nice that Turbotax does all the computing for you but don't have an issue that is not simple computing of numbers. I do not want to claim the stimulus payment because they sent me too much this year. There appears to be no way to deal with that on line at all. It did advise me to go to irs.gov/onlineservices, which was helpful. Last year I spent about 5 hours total on the phone (mostly on hold) trying to get an answer and the answer I got was wrong. I finally got the IRS publications and figured it out myself. Wasn't going to go through that again.
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax gets the job done! To get the best result check the program to make sure you have the medical deductions separated into the categories they want. Easy to use but the program was corrupt and I had do redo all entries three times as the program had to be uninstalled and reloaded after it lost all my info. Frustrating but once ransomware protection turned off on Microsoft, Turbo Tax worked properly.
Date published: 2021-04-20
Rated 5 out of 5 by from A smooth step by step process. Awesome! My experience was flawless! Very nice to be able to file from the comfort of my home.
Date published: 2021-04-20
Rated 5 out of 5 by from awesome First time using turbo tax and I loved it. I will be using their service again next year
Date published: 2021-04-20
Rated 3 out of 5 by from So far so good let’s see what happens now It was good so far hope it go’s though if I need I will use live
Date published: 2021-04-20
Rated 5 out of 5 by from life saver great simple got he most money for my refund hey offer live help free version is great thank you so much
Date published: 2021-04-20
Rated 5 out of 5 by from For Me, It's ALWAYS TurboTax! I have used TurboTax since before my daughter was born. That was 25 years ago! There simply is no other way to do taxes for me. I don't like dealing with a person that just wants to get as many clients finished as they can, they miss things! TurboTax doesn't. I feel confident with TurboTax. Everyone should give it a try. It isn't as hard to do as one might think!
Date published: 2021-04-20
Rated 3 out of 5 by from turbotax is good turbotax makes it really easy to file, it is very convenient but they try to add a lot of hidden fees and add premium so you pay close to 200 to fille which is more than what a lot of people charge to file your taxes.
Date published: 2021-04-20
Rated 4 out of 5 by from Really great good at hiding prices too accidently clicked deluxe .. how? idk but i had to reset everything just to be "Free" (double meaning) again. other than that waste of time. AWESOME PRODUCT!!
Date published: 2021-04-20
Rated 5 out of 5 by from turbo tax super fast and easy to do on home computer and allowed me to do state and federal and filed
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I keep using it but hate customer service It is nice that Turbotax does all the computing for you but don't have an issue that is not simple computing of numbers. I do not want to claim the stimulus payment because they sent me too much this year. There appears to be no way to deal with that on line at all. It did advise me to go to irs.gov/onlineservices, which was helpful. Last year I spent about 5 hours total on the phone (mostly on hold) trying to get an answer and the answer I got was wrong. I finally got the IRS publications and figured it out myself. Wasn't going to go through that again.
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax gets the job done! To get the best result check the program to make sure you have the medical deductions separated into the categories they want. Easy to use but the program was corrupt and I had do redo all entries three times as the program had to be uninstalled and reloaded after it lost all my info. Frustrating but once ransomware protection turned off on Microsoft, Turbo Tax worked properly.
Date published: 2021-04-20
Rated 5 out of 5 by from A smooth step by step process. Awesome! My experience was flawless! Very nice to be able to file from the comfort of my home.
Date published: 2021-04-20
Rated 5 out of 5 by from awesome First time using turbo tax and I loved it. I will be using their service again next year
Date published: 2021-04-20
Rated 3 out of 5 by from So far so good let’s see what happens now It was good so far hope it go’s though if I need I will use live
Date published: 2021-04-20
Rated 5 out of 5 by from life saver great simple got he most money for my refund hey offer live help free version is great thank you so much
Date published: 2021-04-20
Rated 5 out of 5 by from For Me, It's ALWAYS TurboTax! I have used TurboTax since before my daughter was born. That was 25 years ago! There simply is no other way to do taxes for me. I don't like dealing with a person that just wants to get as many clients finished as they can, they miss things! TurboTax doesn't. I feel confident with TurboTax. Everyone should give it a try. It isn't as hard to do as one might think!
Date published: 2021-04-20
Rated 3 out of 5 by from turbotax is good turbotax makes it really easy to file, it is very convenient but they try to add a lot of hidden fees and add premium so you pay close to 200 to fille which is more than what a lot of people charge to file your taxes.
Date published: 2021-04-20
Rated 4 out of 5 by from Really great good at hiding prices too accidently clicked deluxe .. how? idk but i had to reset everything just to be "Free" (double meaning) again. other than that waste of time. AWESOME PRODUCT!!
Date published: 2021-04-20
Rated 5 out of 5 by from turbo tax super fast and easy to do on home computer and allowed me to do state and federal and filed
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2531