TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easiest way to NOT do your own taxes It's never been easier to capture documents for my CPA, with the use of my phone camera, and import. My expert was responsive and helpful and got my taxes done quickly. Love it!
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent ... and easy Excellent! Easy to do. Easy to walk through. Chat person available if need.
Date published: 2021-04-24
Rated 5 out of 5 by from Great Product and Service I purchased the software on line and downloaded it with ease. Filing my Federal and State taxes was easy using Turbo Tax Premier. I have used Turbo Tax for the past several years and am consistently satisfied with the product and service of Turbo Tax Premier. I heartily recommend Turbo Tax Premier!
Date published: 2021-04-24
Rated 4 out of 5 by from turbo tax needed help and they help me right on my computer, very supportive
Date published: 2021-04-24
Rated 5 out of 5 by from As good as I remembered from the last time Got myself a little lost at the end, when I was ready to transfer my forms. Had a error and couldn't get it fixed. Then I just went to forms and was able to get things fixed. Clear sailing from there. Waiting for refund now. Thanks.
Date published: 2021-04-24
Rated 5 out of 5 by from GREAT OK ITWAS GOOD THNSK YOU FOR THER PRODUCT GREAT GREAT
Date published: 2021-04-24
Rated 1 out of 5 by from Problem at the end I efiled the Federal then I received a message" We're having trouble saving your file to this location. Try unplugging your device and saving again or choose a different device or hard drive. Error: 102348". Then when I exit the Turbo Tax, I received a message: " Your Returns Have Been Sent. What this means: Your returns were successfullu transmitted...."
Date published: 2021-04-24
Rated 2 out of 5 by from Usually good, this year problems There were numerous error messages. I thin this year's software was unstable.
Date published: 2021-04-23
Rated 5 out of 5 by from So easy a toddler can do it! What a great Fantastic tax preparation system for dummies!
Date published: 2021-04-23
Rated 3 out of 5 by from Turbo Tax for 2020 Slightly Disappointing The first shock was learning after I ran my CD that the program would no longer work with Windows 7. I think there should have been a forewarning. The proposed alternative of Turbo Tax Online was not customer friendly enough for my taste and it only took a few minutes to figure out how to move previous year files to a Windows 10 device. As I worked through my taxes, I kept running into places where I was required to research and type in figures that were readily available to the program to import from last year's files which seemed like a big step backwards. Also, I found myself getting annoyed when I was stepped through a process where I had no warning of the materials required to fill out the forms. In these two regards, I came to feel and believe Turbo Tax 2021 can be improved by making it more like Turbo Tax 2019 rather than Turbo Tax 2020.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2522
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easiest way to NOT do your own taxes It's never been easier to capture documents for my CPA, with the use of my phone camera, and import. My expert was responsive and helpful and got my taxes done quickly. Love it!
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent ... and easy Excellent! Easy to do. Easy to walk through. Chat person available if need.
Date published: 2021-04-24
Rated 5 out of 5 by from Great Product and Service I purchased the software on line and downloaded it with ease. Filing my Federal and State taxes was easy using Turbo Tax Premier. I have used Turbo Tax for the past several years and am consistently satisfied with the product and service of Turbo Tax Premier. I heartily recommend Turbo Tax Premier!
Date published: 2021-04-24
Rated 4 out of 5 by from turbo tax needed help and they help me right on my computer, very supportive
Date published: 2021-04-24
Rated 5 out of 5 by from As good as I remembered from the last time Got myself a little lost at the end, when I was ready to transfer my forms. Had a error and couldn't get it fixed. Then I just went to forms and was able to get things fixed. Clear sailing from there. Waiting for refund now. Thanks.
Date published: 2021-04-24
Rated 5 out of 5 by from GREAT OK ITWAS GOOD THNSK YOU FOR THER PRODUCT GREAT GREAT
Date published: 2021-04-24
Rated 1 out of 5 by from Problem at the end I efiled the Federal then I received a message" We're having trouble saving your file to this location. Try unplugging your device and saving again or choose a different device or hard drive. Error: 102348". Then when I exit the Turbo Tax, I received a message: " Your Returns Have Been Sent. What this means: Your returns were successfullu transmitted...."
Date published: 2021-04-24
Rated 2 out of 5 by from Usually good, this year problems There were numerous error messages. I thin this year's software was unstable.
Date published: 2021-04-23
Rated 5 out of 5 by from So easy a toddler can do it! What a great Fantastic tax preparation system for dummies!
Date published: 2021-04-23
Rated 3 out of 5 by from Turbo Tax for 2020 Slightly Disappointing The first shock was learning after I ran my CD that the program would no longer work with Windows 7. I think there should have been a forewarning. The proposed alternative of Turbo Tax Online was not customer friendly enough for my taste and it only took a few minutes to figure out how to move previous year files to a Windows 10 device. As I worked through my taxes, I kept running into places where I was required to research and type in figures that were readily available to the program to import from last year's files which seemed like a big step backwards. Also, I found myself getting annoyed when I was stepped through a process where I had no warning of the materials required to fill out the forms. In these two regards, I came to feel and believe Turbo Tax 2021 can be improved by making it more like Turbo Tax 2019 rather than Turbo Tax 2020.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2522