TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love this application My only regret is that I haven't been using this all along. I am familiar with how to prepare taxes but this software makes the process easier and error-free. THANK YOU.
Date published: 2021-04-24
Rated 4 out of 5 by from Works, some bugs works well as usual. I had to repeat a number of steps for no apparent reason.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax makes taxes simple every year! Arthur helped me ensure all of the details of my first year being completely self-employed were accounted for and handled correctly! Thank you!
Date published: 2021-04-24
Rated 5 out of 5 by from Makes doing stinky stuff better Doing taxes stinks, but this made it as painless as possible to do.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is better than awesome! Sheldon helped me with this year's taxes and he made the process go smoothly. My wife died last year and I dreaded doing taxes this year as everything seems overwhelming right now. Sheldon has a human side that is compassionate and understanding. Sheldon got everything done in a way that made the process so much more bearable than I would have ever believed. Everything about TurboTax is simply wonderful!
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo Tax disappointment I've used Turbo Tax for many years. In 2021 I was disappointed with TT. I needed to purchase 2019 TT cd from Amazon to get key and download with help of Turbo tax. It was a very difficult process to download on MAC. I had been told be a TT customer service person that I can still e-file my 2019 but found out in the process of filing 2019 that I could not. I had to print and mail both Fed and State.
Date published: 2021-04-24
Rated 3 out of 5 by from Not as easy as usual The 2020 edition was harder to use than all the many years' past editions I've used. A lot of info wouldn't transfer from last year's records as it should have and had to be entered manually. The option to use the one-time-only "e-file State now" was confusing because it really wasn't an option; it was the only choice. It wasn't made clear that the choice to not e-file State could be made later. I usually breeze through TurboTax, which is why I continue to pay the outrageous price for it year after year. I was just aggravated with the program this year.
Date published: 2021-04-24
Rated 4 out of 5 by from Prices It's great and all, but they definitely raised their prices from last year. Probably going elsewhere to file next year so we don't pay through the nose for an online service.
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax Excellent source and easy to navigate. thank you very much
Date published: 2021-04-24
Rated 5 out of 5 by from free and easy free, free, free, free, free, free, free, free, free
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love this application My only regret is that I haven't been using this all along. I am familiar with how to prepare taxes but this software makes the process easier and error-free. THANK YOU.
Date published: 2021-04-24
Rated 4 out of 5 by from Works, some bugs works well as usual. I had to repeat a number of steps for no apparent reason.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax makes taxes simple every year! Arthur helped me ensure all of the details of my first year being completely self-employed were accounted for and handled correctly! Thank you!
Date published: 2021-04-24
Rated 5 out of 5 by from Makes doing stinky stuff better Doing taxes stinks, but this made it as painless as possible to do.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is better than awesome! Sheldon helped me with this year's taxes and he made the process go smoothly. My wife died last year and I dreaded doing taxes this year as everything seems overwhelming right now. Sheldon has a human side that is compassionate and understanding. Sheldon got everything done in a way that made the process so much more bearable than I would have ever believed. Everything about TurboTax is simply wonderful!
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo Tax disappointment I've used Turbo Tax for many years. In 2021 I was disappointed with TT. I needed to purchase 2019 TT cd from Amazon to get key and download with help of Turbo tax. It was a very difficult process to download on MAC. I had been told be a TT customer service person that I can still e-file my 2019 but found out in the process of filing 2019 that I could not. I had to print and mail both Fed and State.
Date published: 2021-04-24
Rated 3 out of 5 by from Not as easy as usual The 2020 edition was harder to use than all the many years' past editions I've used. A lot of info wouldn't transfer from last year's records as it should have and had to be entered manually. The option to use the one-time-only "e-file State now" was confusing because it really wasn't an option; it was the only choice. It wasn't made clear that the choice to not e-file State could be made later. I usually breeze through TurboTax, which is why I continue to pay the outrageous price for it year after year. I was just aggravated with the program this year.
Date published: 2021-04-24
Rated 4 out of 5 by from Prices It's great and all, but they definitely raised their prices from last year. Probably going elsewhere to file next year so we don't pay through the nose for an online service.
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax Excellent source and easy to navigate. thank you very much
Date published: 2021-04-24
Rated 5 out of 5 by from free and easy free, free, free, free, free, free, free, free, free
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2515