TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Efile Failed I was unable to efile due to an error code that Turbo Tax support couldn't resolve. Had to mail it in. Very disappointed - tech support were doing exactly the same 'googling' of solutions that I did.
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is the Best ! I have used Turbo Tax for 12 plus years and the product has not disappointed me yet.
Date published: 2021-09-15
Rated 2 out of 5 by from GA return does not work well This year there are some issues with GA return. I cannot make it work. So I cannot do efile, and have to file by paper.
Date published: 2021-09-15
Rated 5 out of 5 by from Always Use Turbo Tax Love the program. The only thing that would make it better would be to give the user an option to view a "rhesus monkey" overview of the whole filing process, like what steps come when, such as K-1s coming after you electronically file, and how to handle Sec 179 deductions.
Date published: 2021-09-15
Rated 1 out of 5 by from TurboTax Business NEEDS TO HAVE ACCESS TO SUPPORT! Very frustrating because there is no support the product like with the other TurboTax products and it's next to impossible to find any CPA/bookkeepers who will assist because they have their own software.
Date published: 2021-09-15
Rated 3 out of 5 by from Disappointed with GA return Film tax credit for GA appeared from no where. It did not apply for my taxes annd I could not get rid of the stupid form. SInce I could not complete the form since I did not have a film tax credit, I could not file electronically.
Date published: 2021-09-15
Rated 2 out of 5 by from Always communication problems Either with eFiling or updating the program, there are always hassles. Once again this year I had to print the business returns instead of being able to eFile. And yes, I did do all the 'helpful' suggestions like clear my cookies (why that should have any effect when I am submitting via the program, I don't know, but I did it in any case) and updated Windows. So again having to waste time going to the post office, paying certified mail etc. when it would be nice if this exorbitantly-priced software would just work.
Date published: 2021-09-15
Rated 5 out of 5 by from TURBO TAX Online Help sets the Bar! Online / Live Help was responsive and able to help me instantly with my tax situations! I was also able to get help on many tax issues with their Search Bar.
Date published: 2021-09-15
Rated 5 out of 5 by from Saved me and my businesses time and money. I did not know that it was so easy filing your own business taxes (C corp and S) using Turbotax Business. Have been using preparer for 23 years with a large bill and retainer. If you have been doing or managing the income and expense in your books. This product is really great and friendly when it comes to filing time.
Date published: 2021-09-15
Rated 5 out of 5 by from Easy. Thorough. Used this for many years. Turbotax for Business (1120S) as well as for personal tax return. Walks me through all I need to know to file IRS returns.
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Efile Failed I was unable to efile due to an error code that Turbo Tax support couldn't resolve. Had to mail it in. Very disappointed - tech support were doing exactly the same 'googling' of solutions that I did.
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is the Best ! I have used Turbo Tax for 12 plus years and the product has not disappointed me yet.
Date published: 2021-09-15
Rated 2 out of 5 by from GA return does not work well This year there are some issues with GA return. I cannot make it work. So I cannot do efile, and have to file by paper.
Date published: 2021-09-15
Rated 5 out of 5 by from Always Use Turbo Tax Love the program. The only thing that would make it better would be to give the user an option to view a "rhesus monkey" overview of the whole filing process, like what steps come when, such as K-1s coming after you electronically file, and how to handle Sec 179 deductions.
Date published: 2021-09-15
Rated 1 out of 5 by from TurboTax Business NEEDS TO HAVE ACCESS TO SUPPORT! Very frustrating because there is no support the product like with the other TurboTax products and it's next to impossible to find any CPA/bookkeepers who will assist because they have their own software.
Date published: 2021-09-15
Rated 3 out of 5 by from Disappointed with GA return Film tax credit for GA appeared from no where. It did not apply for my taxes annd I could not get rid of the stupid form. SInce I could not complete the form since I did not have a film tax credit, I could not file electronically.
Date published: 2021-09-15
Rated 2 out of 5 by from Always communication problems Either with eFiling or updating the program, there are always hassles. Once again this year I had to print the business returns instead of being able to eFile. And yes, I did do all the 'helpful' suggestions like clear my cookies (why that should have any effect when I am submitting via the program, I don't know, but I did it in any case) and updated Windows. So again having to waste time going to the post office, paying certified mail etc. when it would be nice if this exorbitantly-priced software would just work.
Date published: 2021-09-15
Rated 5 out of 5 by from TURBO TAX Online Help sets the Bar! Online / Live Help was responsive and able to help me instantly with my tax situations! I was also able to get help on many tax issues with their Search Bar.
Date published: 2021-09-15
Rated 5 out of 5 by from Saved me and my businesses time and money. I did not know that it was so easy filing your own business taxes (C corp and S) using Turbotax Business. Have been using preparer for 23 years with a large bill and retainer. If you have been doing or managing the income and expense in your books. This product is really great and friendly when it comes to filing time.
Date published: 2021-09-15
Rated 5 out of 5 by from Easy. Thorough. Used this for many years. Turbotax for Business (1120S) as well as for personal tax return. Walks me through all I need to know to file IRS returns.
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 26