TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Awesome Helped me along the way and completed everything timely.
Date published: 2022-04-09
Rated 3 out of 5 by from Moving Elsewhere... I've done my taxes as a student for free for years, but now at the very end of the process I'm told I have to pay for Deluxe. Will use a different website in the future.
Date published: 2022-04-09
Rated 3 out of 5 by from Easy to use but I hate that you have to pay more You are already buying the software. I think it is terrible that you have to pay twice for the software. You should get one state free with the purchase of the software.
Date published: 2022-04-09
Rated 2 out of 5 by from Same incomplete product, new for 2022 Been using TurboTax for years, and each year I'm frustrated by prompts for information that should already be available from my previous return. Why do I need to go back to look at box X on my 1040 from last year when I start TurboTax with importing my data from the previous year? Roth conversion is not straight forward, having to bounce between editing forms manually and reviewing prompts over and over. Don't think the HSA stuff was filled in properly either.
Date published: 2022-04-09
Rated 4 out of 5 by from Always like to use TurboTax This is the 5th year that I have been using TurboTax, it is great to reduce the complexities related to tax preparation.
Date published: 2022-04-09
Rated 5 out of 5 by from Megan from Turbo Tax I was very confused about if I had filled out the right information and Megan helped so so much! she was so patient with all of the questions and went through it all with me with such care! I probably would have filed with a different company if she had not been as helpful as she was just because of how confused I was! Great to see that TurboTax has such caring employees like her!
Date published: 2022-04-09
Rated 5 out of 5 by from many years We have filed with TurboTax for many years. it is fairly straight forward and seems secure.
Date published: 2022-04-09
Rated 4 out of 5 by from 2021 Glitches I've always had great experience with TurboTax until this year. If not for your online assistance, I would be using a different product next year, I hope you make improvements for 2022.
Date published: 2022-04-09
Rated 5 out of 5 by from Very so much Awesome My experience with turbo. Text. Was confusing at times. But quite exhilarating. Once. I get the answers. Correctly. I found it. Challenging. And it does make things simpler, and it took me some time. Because my computer Internet went out for a few days, and it took me. A couple of days to get it back online. For that. I am grateful. TurboTax is quite excellent. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great. I found the filing process to be smooth and understandable. Only surprise was paying the fees this year. The last 2 years I filed for free. Still it was worth it.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Helped me along the way and completed everything timely.
Date published: 2022-04-09
Rated 3 out of 5 by from Moving Elsewhere... I've done my taxes as a student for free for years, but now at the very end of the process I'm told I have to pay for Deluxe. Will use a different website in the future.
Date published: 2022-04-09
Rated 3 out of 5 by from Easy to use but I hate that you have to pay more You are already buying the software. I think it is terrible that you have to pay twice for the software. You should get one state free with the purchase of the software.
Date published: 2022-04-09
Rated 2 out of 5 by from Same incomplete product, new for 2022 Been using TurboTax for years, and each year I'm frustrated by prompts for information that should already be available from my previous return. Why do I need to go back to look at box X on my 1040 from last year when I start TurboTax with importing my data from the previous year? Roth conversion is not straight forward, having to bounce between editing forms manually and reviewing prompts over and over. Don't think the HSA stuff was filled in properly either.
Date published: 2022-04-09
Rated 4 out of 5 by from Always like to use TurboTax This is the 5th year that I have been using TurboTax, it is great to reduce the complexities related to tax preparation.
Date published: 2022-04-09
Rated 5 out of 5 by from Megan from Turbo Tax I was very confused about if I had filled out the right information and Megan helped so so much! she was so patient with all of the questions and went through it all with me with such care! I probably would have filed with a different company if she had not been as helpful as she was just because of how confused I was! Great to see that TurboTax has such caring employees like her!
Date published: 2022-04-09
Rated 5 out of 5 by from many years We have filed with TurboTax for many years. it is fairly straight forward and seems secure.
Date published: 2022-04-09
Rated 4 out of 5 by from 2021 Glitches I've always had great experience with TurboTax until this year. If not for your online assistance, I would be using a different product next year, I hope you make improvements for 2022.
Date published: 2022-04-09
Rated 5 out of 5 by from Very so much Awesome My experience with turbo. Text. Was confusing at times. But quite exhilarating. Once. I get the answers. Correctly. I found it. Challenging. And it does make things simpler, and it took me some time. Because my computer Internet went out for a few days, and it took me. A couple of days to get it back online. For that. I am grateful. TurboTax is quite excellent. Thank you.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great. I found the filing process to be smooth and understandable. Only surprise was paying the fees this year. The last 2 years I filed for free. Still it was worth it.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2500