TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Thank Goodness for TurboTax A little confusing at first otherwise once I got used to it my effort paid off.
Date published: 2021-05-15
Rated 5 out of 5 by from Saves time and worry Used it for a couple of decades - never had an issue.
Date published: 2021-05-15
Rated 3 out of 5 by from Good for basic taxes As my tax returns have become complicated, Turbo Tax has become less user friendly and less effective at saving money on my returns. Worked well for simple to moderate returns. My tax needs appear to have outgrown its usefulness.
Date published: 2021-05-15
Rated 4 out of 5 by from Left some blanks unfilled due to program problem I have used turbo tax for more than 15 years. Have always trusted the program. This year the program failed to transfer certain numbers from Federal to state. Federal w-2 showed all income earned in Alabama. When transferred to state form the program changed one w-2 to out of state and did not fill in a spot on the form leaving it blank. When reviewed no error was found. Electronically filed tax returns federal accepted State rejected. Program told me where error was but as to help correcting the problem none was given. I had to find the related page and guess what was omitted and fill in blank. Hoping I got it right. Big disappointment from the company I trust. Trying again.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding Software and Support services Outstanding Software and Support services, this is great.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awsome Doing tax with Turbo Tax was fast and easy and not stressful
Date published: 2021-05-15
Rated 5 out of 5 by from Yes awesome!! Straightforward allowing plenty of reviewing. Able to go back
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to Use! Turbo Tax user experience design enables me to understand complicated tax details and helps me file my taxes without any anxiety.
Date published: 2021-05-15
Rated 5 out of 5 by from Mostly excellent I feel like I've been using TurboTax for a few decades. At least since 2007. Every year I get something back from either fed or state, oftentimes a refund I wasn't expecting, sometimes a bill. But since I use QuickBooks self employed, TT is practically free at this point.
Date published: 2021-05-15
Rated 4 out of 5 by from form view is better integrated now being able to switch between form and wizard view the new way is WAY BETTER
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thank Goodness for TurboTax A little confusing at first otherwise once I got used to it my effort paid off.
Date published: 2021-05-15
Rated 5 out of 5 by from Saves time and worry Used it for a couple of decades - never had an issue.
Date published: 2021-05-15
Rated 3 out of 5 by from Good for basic taxes As my tax returns have become complicated, Turbo Tax has become less user friendly and less effective at saving money on my returns. Worked well for simple to moderate returns. My tax needs appear to have outgrown its usefulness.
Date published: 2021-05-15
Rated 4 out of 5 by from Left some blanks unfilled due to program problem I have used turbo tax for more than 15 years. Have always trusted the program. This year the program failed to transfer certain numbers from Federal to state. Federal w-2 showed all income earned in Alabama. When transferred to state form the program changed one w-2 to out of state and did not fill in a spot on the form leaving it blank. When reviewed no error was found. Electronically filed tax returns federal accepted State rejected. Program told me where error was but as to help correcting the problem none was given. I had to find the related page and guess what was omitted and fill in blank. Hoping I got it right. Big disappointment from the company I trust. Trying again.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding Software and Support services Outstanding Software and Support services, this is great.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awsome Doing tax with Turbo Tax was fast and easy and not stressful
Date published: 2021-05-15
Rated 5 out of 5 by from Yes awesome!! Straightforward allowing plenty of reviewing. Able to go back
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to Use! Turbo Tax user experience design enables me to understand complicated tax details and helps me file my taxes without any anxiety.
Date published: 2021-05-15
Rated 5 out of 5 by from Mostly excellent I feel like I've been using TurboTax for a few decades. At least since 2007. Every year I get something back from either fed or state, oftentimes a refund I wasn't expecting, sometimes a bill. But since I use QuickBooks self employed, TT is practically free at this point.
Date published: 2021-05-15
Rated 4 out of 5 by from form view is better integrated now being able to switch between form and wizard view the new way is WAY BETTER
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2496