TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent. I have been using Turbo Tax for the last 5 years, never had any issues. It's user friendly, Love the product!
Date published: 2021-04-24
Rated 2 out of 5 by from TerboTax Deluxe 2020 This 2020 version has a TERRIBLE FAULT !!! It will review your tax return and said everything Correct and efiled for you. However, it tells you there are DUPLICATED 1099-R !!! I checked multiple times including TurboTax online help. Very frustrating experience ! I finally contacted a real person in IRS and was told My 2020 Tax Return has NOT yet in their system !!!! I BELIEVE THERE ARE STILL BUGS IN THIS PRODUCT.
Date published: 2021-04-24
Rated 1 out of 5 by from No Federal File By Mail Insructions There were no Federal File By Mail Instructions - Not good at all. Somehow I have to figure it out on my own.
Date published: 2021-04-24
Rated 4 out of 5 by from turbo tax review I have used turbo tax for the past several years and have been very pleased with the service. The only glitch I had this year was getting the correct amounts for my TIAA accounts. It was resolved though.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is a get product the experience on your site makes filing taxes painless thank you
Date published: 2021-04-24
Rated 4 out of 5 by from PROBLEMS WHEN PREPARING 1040SR W/MULTIPLE 1098s. It was necessary to combine all 1098 mortgage interest amounts rather than to detail the re-fi events individually. The correct mortgage dates and amounts were entered, but I was forced to summarize the information rather than to detail it to provide support for this resultant sum.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for 10 years. It transfers the previous year's info automatically, downloads our W2 and checks for mistakes.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax 2020 It does all the work for me, asks all relevant questions and all that I have to do is to provide answers.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is great! great site for tax returns and step by step help! def recommend!
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax worked well I thought Turbo Tax was very helpful and I really enjoy the explanation at most steps. I really think the payment portion should be made more clear and at least list the charges on the payment page. You enter in your card information but there is no listed final charge on that page which definitely should be there.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent. I have been using Turbo Tax for the last 5 years, never had any issues. It's user friendly, Love the product!
Date published: 2021-04-24
Rated 2 out of 5 by from TerboTax Deluxe 2020 This 2020 version has a TERRIBLE FAULT !!! It will review your tax return and said everything Correct and efiled for you. However, it tells you there are DUPLICATED 1099-R !!! I checked multiple times including TurboTax online help. Very frustrating experience ! I finally contacted a real person in IRS and was told My 2020 Tax Return has NOT yet in their system !!!! I BELIEVE THERE ARE STILL BUGS IN THIS PRODUCT.
Date published: 2021-04-24
Rated 1 out of 5 by from No Federal File By Mail Insructions There were no Federal File By Mail Instructions - Not good at all. Somehow I have to figure it out on my own.
Date published: 2021-04-24
Rated 4 out of 5 by from turbo tax review I have used turbo tax for the past several years and have been very pleased with the service. The only glitch I had this year was getting the correct amounts for my TIAA accounts. It was resolved though.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is a get product the experience on your site makes filing taxes painless thank you
Date published: 2021-04-24
Rated 4 out of 5 by from PROBLEMS WHEN PREPARING 1040SR W/MULTIPLE 1098s. It was necessary to combine all 1098 mortgage interest amounts rather than to detail the re-fi events individually. The correct mortgage dates and amounts were entered, but I was forced to summarize the information rather than to detail it to provide support for this resultant sum.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for 10 years. It transfers the previous year's info automatically, downloads our W2 and checks for mistakes.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax 2020 It does all the work for me, asks all relevant questions and all that I have to do is to provide answers.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is great! great site for tax returns and step by step help! def recommend!
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax worked well I thought Turbo Tax was very helpful and I really enjoy the explanation at most steps. I really think the payment portion should be made more clear and at least list the charges on the payment page. You enter in your card information but there is no listed final charge on that page which definitely should be there.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2496