TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from A pleasure Easy to understand and follow directions and information
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes tax filing easier We have been using TT for many years. We used to complete our taxes manually. Since TT we have streamlined our tax preparations.
Date published: 2022-04-11
Rated 3 out of 5 by from Suddenly I was filing PLUS instead of free I was very much upset to find out that my e-file was NOT free, and that I had already paid for PLUS benefits that I didn't want.
Date published: 2022-04-11
Rated 3 out of 5 by from Hard to get in contact with actual person for help I got call back but then they told me they missed me for some reason. Phone call was disconnected by TurboTax.
Date published: 2022-04-11
Rated 5 out of 5 by from Man, it seems to get easier every year!!! I was concerned about some changes in my tax life but it was not difficult at all.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to work Easy to navigate and to log in at anytime from home or work.
Date published: 2022-04-11
Rated 5 out of 5 by from Dependable and familiar Used TurboTax for years. Still dependable and up to date.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to use to use. I like the software that turbo tax has.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Easier to use each year. I have been using tax software for years. I have tried the Big 3 (Turbo, Act, Block) mostly when Turbo had problems years back but returned to Turbo when they fixed the useability issues. Turbo is easy to navigate and allows you to easily switch between direct form edits and guided prompts easily and clearly. The Guided prompt feature is nice for those who do NOT want to read up on all the confusing TAX codes and just let the software guide you through the myriad of yes/no control blocks that will get you the most savings. Turbo guide essentially takes you through the Fed Tax worksheets skipping things that don't need answers and jumping to relevant form fields and filling out the worksheet as you answer the prompts. Lastly, Turbo seems to do a very good job deciding which options will get you the most benefits.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible The whole process is made difficult.... wouldn't be surprised if it was intentional
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2490
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A pleasure Easy to understand and follow directions and information
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes tax filing easier We have been using TT for many years. We used to complete our taxes manually. Since TT we have streamlined our tax preparations.
Date published: 2022-04-11
Rated 3 out of 5 by from Suddenly I was filing PLUS instead of free I was very much upset to find out that my e-file was NOT free, and that I had already paid for PLUS benefits that I didn't want.
Date published: 2022-04-11
Rated 3 out of 5 by from Hard to get in contact with actual person for help I got call back but then they told me they missed me for some reason. Phone call was disconnected by TurboTax.
Date published: 2022-04-11
Rated 5 out of 5 by from Man, it seems to get easier every year!!! I was concerned about some changes in my tax life but it was not difficult at all.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to work Easy to navigate and to log in at anytime from home or work.
Date published: 2022-04-11
Rated 5 out of 5 by from Dependable and familiar Used TurboTax for years. Still dependable and up to date.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to use to use. I like the software that turbo tax has.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Easier to use each year. I have been using tax software for years. I have tried the Big 3 (Turbo, Act, Block) mostly when Turbo had problems years back but returned to Turbo when they fixed the useability issues. Turbo is easy to navigate and allows you to easily switch between direct form edits and guided prompts easily and clearly. The Guided prompt feature is nice for those who do NOT want to read up on all the confusing TAX codes and just let the software guide you through the myriad of yes/no control blocks that will get you the most savings. Turbo guide essentially takes you through the Fed Tax worksheets skipping things that don't need answers and jumping to relevant form fields and filling out the worksheet as you answer the prompts. Lastly, Turbo seems to do a very good job deciding which options will get you the most benefits.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible The whole process is made difficult.... wouldn't be surprised if it was intentional
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2490