TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Made taxes easy Received the info I requested. Was prompt and quick to answer my questions
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome It was a great experience, I have used this product for 8 years and always goes smoothly.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience with TurboTax Worked with Angel. Lovely and patient individual and easy to work with. She was obviously experienced and knew the system. Answered my question and communicated well. Often difficult to enter Turbotax site but not her issue. All in all very happy with dealing with Angel and with TurboTax.
Date published: 2022-04-07
Rated 4 out of 5 by from Excellent to good this year-NY state return error! So satisfied with Turbo Tax for years, but now had to file a New York state return for non-resident because we sold a second home this year in Dundee, NY. Closing was on 10/11/2021 at which time we paid New York state estimated income tax of $21,735 with form IT-2663-V. Upon completion of NY state return IT-203, line 71, estimated tax penalty is $178 because we didn't start making estimated tax payments in April 2021 for our October 2021 sale. That is wrong! . . . how were we to know in April 2021 that in October 2021 we would sell our second home in NY state resulting in capital gain income in NY state? On 03/23/2022 around 2pm I spoke with Jim at #800-624-9066, case# 1493581499, to find out how to correct this error, and after two attempts to get someone to talk with me, Jim said he was told that since I was not using the "online" version of Turbo Tax I couldn't get expert help from Turbo Tax. I would really like to know if it was something that I had failed to report or had entered info incorrectly to cause the $178 estimated tax PENALTY or whether it was an error in the programming for the New York State IT-203 Nonresident or Part-Year Resident Income Tax Return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is very helpful. TurboTax has been beneficial to getting our taxes done without breaking our set income as retirees.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to Use, nice interface. From my point of view, Turbo Tax is easy to use and I would recomend it to anyone.
Date published: 2022-04-07
Rated 5 out of 5 by from Great experience this year! I've been using Turbo tax for years now and this was the first year I utilized the full service option. Jesse was great and answered all the questions that I had and even made recommendations and gave great advice for next year. I hope to have him do our taxes next year!
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome service My tax preparer Anthony was informative, responsive, and patient!
Date published: 2022-04-07
Rated 5 out of 5 by from Tubo tax is my life saver I have dreaded tax season due to all these company's trying to take some of my income tax money. Until I tried Turbo Tax! they are the most reasonable and helpful company out there to file with. I am a forever customer, every time I have questions they are very polite and profesional and available. thanks Turbo Tax!
Date published: 2022-04-07
Rated 4 out of 5 by from It was OK It was OK What is a suspenseful how long it was OK wish I could’ve got more but obviously you get what you get
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2487
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made taxes easy Received the info I requested. Was prompt and quick to answer my questions
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome It was a great experience, I have used this product for 8 years and always goes smoothly.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience with TurboTax Worked with Angel. Lovely and patient individual and easy to work with. She was obviously experienced and knew the system. Answered my question and communicated well. Often difficult to enter Turbotax site but not her issue. All in all very happy with dealing with Angel and with TurboTax.
Date published: 2022-04-07
Rated 4 out of 5 by from Excellent to good this year-NY state return error! So satisfied with Turbo Tax for years, but now had to file a New York state return for non-resident because we sold a second home this year in Dundee, NY. Closing was on 10/11/2021 at which time we paid New York state estimated income tax of $21,735 with form IT-2663-V. Upon completion of NY state return IT-203, line 71, estimated tax penalty is $178 because we didn't start making estimated tax payments in April 2021 for our October 2021 sale. That is wrong! . . . how were we to know in April 2021 that in October 2021 we would sell our second home in NY state resulting in capital gain income in NY state? On 03/23/2022 around 2pm I spoke with Jim at #800-624-9066, case# 1493581499, to find out how to correct this error, and after two attempts to get someone to talk with me, Jim said he was told that since I was not using the "online" version of Turbo Tax I couldn't get expert help from Turbo Tax. I would really like to know if it was something that I had failed to report or had entered info incorrectly to cause the $178 estimated tax PENALTY or whether it was an error in the programming for the New York State IT-203 Nonresident or Part-Year Resident Income Tax Return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is very helpful. TurboTax has been beneficial to getting our taxes done without breaking our set income as retirees.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to Use, nice interface. From my point of view, Turbo Tax is easy to use and I would recomend it to anyone.
Date published: 2022-04-07
Rated 5 out of 5 by from Great experience this year! I've been using Turbo tax for years now and this was the first year I utilized the full service option. Jesse was great and answered all the questions that I had and even made recommendations and gave great advice for next year. I hope to have him do our taxes next year!
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome service My tax preparer Anthony was informative, responsive, and patient!
Date published: 2022-04-07
Rated 5 out of 5 by from Tubo tax is my life saver I have dreaded tax season due to all these company's trying to take some of my income tax money. Until I tried Turbo Tax! they are the most reasonable and helpful company out there to file with. I am a forever customer, every time I have questions they are very polite and profesional and available. thanks Turbo Tax!
Date published: 2022-04-07
Rated 4 out of 5 by from It was OK It was OK What is a suspenseful how long it was OK wish I could’ve got more but obviously you get what you get
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2487