TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from TurboTax let me down this year TurboTax Premium began crashing on Mac Big Sur before I could file. I spent 4 hours on the phone with 3 different Intuit customer service reps and none of them could help me. I downloaded and redownloaded and nothing worked. Finally, using MY OWN computer skills I finally figured out how to delete ALL TurboTax 2020 files, redownloaded and it worked. I will NEVER use TurboTax again. I had to use it this year because I had already paid for it. Intuit needs to make sure this is compatible with the latest Mac operating system.
Date published: 2021-04-25
Rated 4 out of 5 by from All good Very convenient software. Could make some help feature easy. Probably intentional to invite people to get their assistance. Anyway using it since 2008
Date published: 2021-04-25
Rated 4 out of 5 by from Used Turbo Tax since 2014. A few glitches this year with late updates created by Covid stimulus, but otherwise easy and efficient to use as ever.
Date published: 2021-04-25
Rated 2 out of 5 by from Confusing Y'all have confusing information. It took me hours to muddle through the slow reloads that logged me out of the app!! I have some stocks and it also took me a long time to upload those tax documents to the app; including Robinhood. You have to simplify your app.
Date published: 2021-04-25
Rated 4 out of 5 by from Good With Reservations TurboTax works great. Easy to use. Clear instructions. Still, it's overpriced. And I dislike the sneaky way it charges to e-file a state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Good very fast and easy to use and understand, no hidden fees
Date published: 2021-04-25
Rated 5 out of 5 by from I have used Turbo Tax for Years..It is GREAT It is easy to use. answers all your questions. It is GREAT
Date published: 2021-04-25
Rated 4 out of 5 by from Makes it very easy Why are we forced to do this review. Yes, it's good
Date published: 2021-04-25
Rated 5 out of 5 by from So crazy easy and I am not computer savvy Easy to follow step by step instructions. They even check for mistakes for FREE. That's right for 3 years now I have filed my taxes with turbo tax for FREE
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax 2020 SD Easy to use and helpful. Allows going back over to check and adjust the return.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2482
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax let me down this year TurboTax Premium began crashing on Mac Big Sur before I could file. I spent 4 hours on the phone with 3 different Intuit customer service reps and none of them could help me. I downloaded and redownloaded and nothing worked. Finally, using MY OWN computer skills I finally figured out how to delete ALL TurboTax 2020 files, redownloaded and it worked. I will NEVER use TurboTax again. I had to use it this year because I had already paid for it. Intuit needs to make sure this is compatible with the latest Mac operating system.
Date published: 2021-04-25
Rated 4 out of 5 by from All good Very convenient software. Could make some help feature easy. Probably intentional to invite people to get their assistance. Anyway using it since 2008
Date published: 2021-04-25
Rated 4 out of 5 by from Used Turbo Tax since 2014. A few glitches this year with late updates created by Covid stimulus, but otherwise easy and efficient to use as ever.
Date published: 2021-04-25
Rated 2 out of 5 by from Confusing Y'all have confusing information. It took me hours to muddle through the slow reloads that logged me out of the app!! I have some stocks and it also took me a long time to upload those tax documents to the app; including Robinhood. You have to simplify your app.
Date published: 2021-04-25
Rated 4 out of 5 by from Good With Reservations TurboTax works great. Easy to use. Clear instructions. Still, it's overpriced. And I dislike the sneaky way it charges to e-file a state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Good very fast and easy to use and understand, no hidden fees
Date published: 2021-04-25
Rated 5 out of 5 by from I have used Turbo Tax for Years..It is GREAT It is easy to use. answers all your questions. It is GREAT
Date published: 2021-04-25
Rated 4 out of 5 by from Makes it very easy Why are we forced to do this review. Yes, it's good
Date published: 2021-04-25
Rated 5 out of 5 by from So crazy easy and I am not computer savvy Easy to follow step by step instructions. They even check for mistakes for FREE. That's right for 3 years now I have filed my taxes with turbo tax for FREE
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax 2020 SD Easy to use and helpful. Allows going back over to check and adjust the return.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2482