TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Few Problems Went through smoothly until the very last part, had trouble with email verification due to error in email address.
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax Wasn't as Great as in Past Years I've used Turbo Tax for around 10 years now and have had great experiences with it. This year the program placed my rental property income into a Schedule C even though I am not a real estate professional. It threw my taxes owed over $7000 higher than it should have been. I caught the error while looking at the forms to submit. It did not do this in previous years. Also, I remember the taxes owed/refund would update with different entries, so I could play with numbers like depreciation schedules and IRA contributions to find the best numbers to get the best outcomes. The program didn't do this. I am not sure if it is because the Standard Deduction was applied to my return? Otherwise I do like the program and will continue to use it in the future.
Date published: 2021-04-20
Rated 2 out of 5 by from Can't e-file State using Credit Card I was forced to print out and mail my State taxes because of a bug that TurboTax refused to acknowldege and was unable to assit me with. I received an error trying to use my credit card to pay for the $25 State e-filing fee. I tried using different cards but still got the error and couldn't complete the transaction. The 3 different customer service reps were no help.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is great My experience was great and all the people I talked to on the phone were very nice.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is easy to use and very thorough Turbo Tax is easy to use and has explanations to most questions you might have as you go thru your taxes.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is amazing Super easy and fast. I will definitely do my taxes here next year.
Date published: 2021-04-20
Rated 5 out of 5 by from So grateful for this awesome program First time filing taxes ever! It was so easy. No stress! Highly recommend.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax took the worry out of filing! This is my second year of filing with Turbo Tax and I will use them again. Very thorough explanations and easy to fill out forms.
Date published: 2021-04-20
Rated 5 out of 5 by from Very easy to navigate! Very easy to navigate! Love the insurance of knowing it was done correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from super Super live service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2479
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Few Problems Went through smoothly until the very last part, had trouble with email verification due to error in email address.
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax Wasn't as Great as in Past Years I've used Turbo Tax for around 10 years now and have had great experiences with it. This year the program placed my rental property income into a Schedule C even though I am not a real estate professional. It threw my taxes owed over $7000 higher than it should have been. I caught the error while looking at the forms to submit. It did not do this in previous years. Also, I remember the taxes owed/refund would update with different entries, so I could play with numbers like depreciation schedules and IRA contributions to find the best numbers to get the best outcomes. The program didn't do this. I am not sure if it is because the Standard Deduction was applied to my return? Otherwise I do like the program and will continue to use it in the future.
Date published: 2021-04-20
Rated 2 out of 5 by from Can't e-file State using Credit Card I was forced to print out and mail my State taxes because of a bug that TurboTax refused to acknowldege and was unable to assit me with. I received an error trying to use my credit card to pay for the $25 State e-filing fee. I tried using different cards but still got the error and couldn't complete the transaction. The 3 different customer service reps were no help.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is great My experience was great and all the people I talked to on the phone were very nice.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is easy to use and very thorough Turbo Tax is easy to use and has explanations to most questions you might have as you go thru your taxes.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is amazing Super easy and fast. I will definitely do my taxes here next year.
Date published: 2021-04-20
Rated 5 out of 5 by from So grateful for this awesome program First time filing taxes ever! It was so easy. No stress! Highly recommend.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax took the worry out of filing! This is my second year of filing with Turbo Tax and I will use them again. Very thorough explanations and easy to fill out forms.
Date published: 2021-04-20
Rated 5 out of 5 by from Very easy to navigate! Very easy to navigate! Love the insurance of knowing it was done correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from super Super live service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2479