TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from More Expensive Former version, got one state free. Had to pay to file all states. Not good interface with 1116 to 1099's Didn't prompt for Federal PIN
Date published: 2022-04-07
Rated 5 out of 5 by from turbotax had my back They made sure i didn't miss a thing.....If it wasnt for them i wouldnt got which was way more.
Date published: 2022-04-07
Rated 5 out of 5 by from TURBO TAX IS THE BEST! I was a CPA and did taxes. I know use Turbo Tax each year and have always loved this product. I even taught my kids to do their tax returns thus avoiding costly tax bills.
Date published: 2022-04-07
Rated 4 out of 5 by from Easy navigation customer service from the chat help were very helpful
Date published: 2022-04-07
Rated 4 out of 5 by from Easy to Use and Understand Easy to use, 8 years in a row! Wouldn't change to another service provider.
Date published: 2022-04-07
Rated 2 out of 5 by from Pretty Poor It was difficult to get through many of the screens and I had to do a web search and pull IRS instructions several times to make sure all the right info was being entered. Software was buggy at the end when it e-filed my federal return but never prompted me to print and mail my state return (which didn't have an e-file option). More work is need to improve this.
Date published: 2022-04-07
Rated 5 out of 5 by from Very Reliable Have used this product for years. I love the reliability and the ease of accessing prior years.
Date published: 2022-04-07
Rated 1 out of 5 by from Rip off Keeps adding different add on with no end in sight.
Date published: 2022-04-07
Rated 5 out of 5 by from Loved using Turbotax - 2nd year in a row Easy to use. I was very happy with the process. I will say - I wish Greg had a better customer service. he asked for information over the phone - then he asked for it again on the chat. He used Bold letters like he was yelling at me. Ilene made this whole experience so positive and so great! she listens, she works toward the goal of completing everything thoroughly - she reviewed everything. loved working for Ilene!!
Date published: 2022-04-07
Rated 1 out of 5 by from You Missed It! You failed to notice that Social Security Benefits were not included in Wages and Income. If I hadn't checked, it would have been left out. I got all the way through to filing before doing my own double check. Unforgivable!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from More Expensive Former version, got one state free. Had to pay to file all states. Not good interface with 1116 to 1099's Didn't prompt for Federal PIN
Date published: 2022-04-07
Rated 5 out of 5 by from turbotax had my back They made sure i didn't miss a thing.....If it wasnt for them i wouldnt got which was way more.
Date published: 2022-04-07
Rated 5 out of 5 by from TURBO TAX IS THE BEST! I was a CPA and did taxes. I know use Turbo Tax each year and have always loved this product. I even taught my kids to do their tax returns thus avoiding costly tax bills.
Date published: 2022-04-07
Rated 4 out of 5 by from Easy navigation customer service from the chat help were very helpful
Date published: 2022-04-07
Rated 4 out of 5 by from Easy to Use and Understand Easy to use, 8 years in a row! Wouldn't change to another service provider.
Date published: 2022-04-07
Rated 2 out of 5 by from Pretty Poor It was difficult to get through many of the screens and I had to do a web search and pull IRS instructions several times to make sure all the right info was being entered. Software was buggy at the end when it e-filed my federal return but never prompted me to print and mail my state return (which didn't have an e-file option). More work is need to improve this.
Date published: 2022-04-07
Rated 5 out of 5 by from Very Reliable Have used this product for years. I love the reliability and the ease of accessing prior years.
Date published: 2022-04-07
Rated 1 out of 5 by from Rip off Keeps adding different add on with no end in sight.
Date published: 2022-04-07
Rated 5 out of 5 by from Loved using Turbotax - 2nd year in a row Easy to use. I was very happy with the process. I will say - I wish Greg had a better customer service. he asked for information over the phone - then he asked for it again on the chat. He used Bold letters like he was yelling at me. Ilene made this whole experience so positive and so great! she listens, she works toward the goal of completing everything thoroughly - she reviewed everything. loved working for Ilene!!
Date published: 2022-04-07
Rated 1 out of 5 by from You Missed It! You failed to notice that Social Security Benefits were not included in Wages and Income. If I hadn't checked, it would have been left out. I got all the way through to filing before doing my own double check. Unforgivable!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2444