TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is ok TurboTax is ok it always says no charge but I always end up paying 150 dollars every year
Date published: 2023-01-25
Rated 3 out of 5 by from 1st time user Software was easy to follow. Have had a small bit of trouble but it's because of my own overlook.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX AWESOME .AGENT WAS VERY ATTENTIVE AND PATIENT WITH ME GUIDED ME IN THE RIGHT DIRECTION I NEEDED TO BE
Date published: 2023-01-25
Rated 5 out of 5 by from Love it, but stop adds & constant "saving" I don't understand what is happening behind the scenes when the state forms have not been finalized. Need better processing when this happens. I've paid full price for the software, stop all adds. Or at least only ask me once, say just before I transmit my returns. And how many times do I need to save my returns while filing?
Date published: 2023-01-25
Rated 5 out of 5 by from awesome i love using it. its easy and helpful. it allows me tp process in te comfort of my own home
Date published: 2023-01-25
Rated 4 out of 5 by from Easy and Quick Turbo Tax is easy to use with prompts guiding you through. If you have a simple 1040 this is very good to use.
Date published: 2023-01-25
Rated 4 out of 5 by from 1099R imports need improvement All worked well except for importing all my tax forms (1099-R and 1099-DIV) from Vanguard. Some of the info imported correctly, but most of the fields, that had no information had to have 0's manually entered or boxes checked and then unchecked before being able to continue. This used to work really well in prior years but was a pain this year.
Date published: 2023-01-25
Rated 2 out of 5 by from Better in the past Turbo Tax hung up on me a few times. I worked around it. Some of the questions were misleading.....worked around those also. Not as good as in the past but manage to get through it.
Date published: 2023-01-25
Rated 5 out of 5 by from So EASY! This was so easy to use! It loaded my W2 with all the information! Just great experience.
Date published: 2023-01-25
Rated 5 out of 5 by from Excellent Choice Have used this for years. Needed live help and was responded to very quickly and efficiently
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2431
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is ok TurboTax is ok it always says no charge but I always end up paying 150 dollars every year
Date published: 2023-01-25
Rated 3 out of 5 by from 1st time user Software was easy to follow. Have had a small bit of trouble but it's because of my own overlook.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX AWESOME .AGENT WAS VERY ATTENTIVE AND PATIENT WITH ME GUIDED ME IN THE RIGHT DIRECTION I NEEDED TO BE
Date published: 2023-01-25
Rated 5 out of 5 by from Love it, but stop adds & constant "saving" I don't understand what is happening behind the scenes when the state forms have not been finalized. Need better processing when this happens. I've paid full price for the software, stop all adds. Or at least only ask me once, say just before I transmit my returns. And how many times do I need to save my returns while filing?
Date published: 2023-01-25
Rated 5 out of 5 by from awesome i love using it. its easy and helpful. it allows me tp process in te comfort of my own home
Date published: 2023-01-25
Rated 4 out of 5 by from Easy and Quick Turbo Tax is easy to use with prompts guiding you through. If you have a simple 1040 this is very good to use.
Date published: 2023-01-25
Rated 4 out of 5 by from 1099R imports need improvement All worked well except for importing all my tax forms (1099-R and 1099-DIV) from Vanguard. Some of the info imported correctly, but most of the fields, that had no information had to have 0's manually entered or boxes checked and then unchecked before being able to continue. This used to work really well in prior years but was a pain this year.
Date published: 2023-01-25
Rated 2 out of 5 by from Better in the past Turbo Tax hung up on me a few times. I worked around it. Some of the questions were misleading.....worked around those also. Not as good as in the past but manage to get through it.
Date published: 2023-01-25
Rated 5 out of 5 by from So EASY! This was so easy to use! It loaded my W2 with all the information! Just great experience.
Date published: 2023-01-25
Rated 5 out of 5 by from Excellent Choice Have used this for years. Needed live help and was responded to very quickly and efficiently
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2431