TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great great experiences ---------------------------------------------------------------------------------------------
Date published: 2021-06-08
Rated 5 out of 5 by from Turbo Tax came through when no one else could. My Tax Pro was great and worked through the time differences to ensure my taxes were completed.
Date published: 2021-06-08
Rated 4 out of 5 by from Thank you. My expert Michael is excellent. I feel like an the service itself was not prepared for what should have been easy to prepare for (last minute deadline service) and instead paused all services...when it's the one service you provide. do better. it's a stat for goodness sake y'all should have been ready. 2. tech won't allow me to truly review taxes prior to paying/checking out so I have no idea of details just an overview. I get it - it's so nobody steal their taxes so I understand. I almost have to buy protection because I have no idea what I just signed off on. But again, my Expert was excellent in talking me through hiccups and answer tax concern questions. 3. please save this feedback form until after I have actually filed! I'm writing a review for something that hasn't actually happened....and now I need a nickname to post. I'm too tired to think!
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo Tax is a very good! First time user. It was a bit difficult in the beginning and then it was pretty intuitive.
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo Tax is a very helpful tool for filing taxes I have used Turbo Tax for years and it is a very good product. The software is very thorough which is what I like. The one thing that is frustrating is that when you finish a section it takes you out and back tot the top of overall page. You have to scroll down to the bottom to see the next section. Otherwise a great tool!!!
Date published: 2021-06-08
Rated 4 out of 5 by from PDF Problems I was not able to save a pdf of my return to my designated folder. I was only able to save it on the desktop and then move it from the desktop to my folder. It took a while to find this out. I tried several folders first. It kept saying something like 'no file by that name' as if it was trying to write over an existing file. I think I had this problem last year. Also when it asked me to download a pdf of what I had to send in the mail after e-filling it also said it couldn't generate the pdf. I am assuming there is nothing to send in the mail.
Date published: 2021-06-08
Rated 5 out of 5 by from Very nice review My agent was very resourceful and knowledgeable about my particular circumstances. Well worth the extra effort and was very patient with me.
Date published: 2021-06-08
Rated 5 out of 5 by from Love Turbo Tax and their help It guides me carefully and accurately. Cy was a great help in guiding me through to the end steps.
Date published: 2021-06-08
Rated 2 out of 5 by from Needs work When taxes are more complicated (business deductions for self employed, homeowner property tax refunds, non dependent resident, etc) turbo tax does not find errors or correct them. I had to resort to reading instructions for forms and making corrections.
Date published: 2021-06-08
Rated 5 out of 5 by from Turbo Tax is Excellent My experience with Turbo Tax was fast, easy and the expert was very helpful and easy to understand and discuss my situation with him and I got excellent results
Date published: 2021-06-08
All TurboTax® Offerings Reviews - Page 244
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great great experiences ---------------------------------------------------------------------------------------------
Date published: 2021-06-08
Rated 5 out of 5 by from Turbo Tax came through when no one else could. My Tax Pro was great and worked through the time differences to ensure my taxes were completed.
Date published: 2021-06-08
Rated 4 out of 5 by from Thank you. My expert Michael is excellent. I feel like an the service itself was not prepared for what should have been easy to prepare for (last minute deadline service) and instead paused all services...when it's the one service you provide. do better. it's a stat for goodness sake y'all should have been ready. 2. tech won't allow me to truly review taxes prior to paying/checking out so I have no idea of details just an overview. I get it - it's so nobody steal their taxes so I understand. I almost have to buy protection because I have no idea what I just signed off on. But again, my Expert was excellent in talking me through hiccups and answer tax concern questions. 3. please save this feedback form until after I have actually filed! I'm writing a review for something that hasn't actually happened....and now I need a nickname to post. I'm too tired to think!
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo Tax is a very good! First time user. It was a bit difficult in the beginning and then it was pretty intuitive.
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo Tax is a very helpful tool for filing taxes I have used Turbo Tax for years and it is a very good product. The software is very thorough which is what I like. The one thing that is frustrating is that when you finish a section it takes you out and back tot the top of overall page. You have to scroll down to the bottom to see the next section. Otherwise a great tool!!!
Date published: 2021-06-08
Rated 4 out of 5 by from PDF Problems I was not able to save a pdf of my return to my designated folder. I was only able to save it on the desktop and then move it from the desktop to my folder. It took a while to find this out. I tried several folders first. It kept saying something like 'no file by that name' as if it was trying to write over an existing file. I think I had this problem last year. Also when it asked me to download a pdf of what I had to send in the mail after e-filling it also said it couldn't generate the pdf. I am assuming there is nothing to send in the mail.
Date published: 2021-06-08
Rated 5 out of 5 by from Very nice review My agent was very resourceful and knowledgeable about my particular circumstances. Well worth the extra effort and was very patient with me.
Date published: 2021-06-08
Rated 5 out of 5 by from Love Turbo Tax and their help It guides me carefully and accurately. Cy was a great help in guiding me through to the end steps.
Date published: 2021-06-08
Rated 2 out of 5 by from Needs work When taxes are more complicated (business deductions for self employed, homeowner property tax refunds, non dependent resident, etc) turbo tax does not find errors or correct them. I had to resort to reading instructions for forms and making corrections.
Date published: 2021-06-08
Rated 5 out of 5 by from Turbo Tax is Excellent My experience with Turbo Tax was fast, easy and the expert was very helpful and easy to understand and discuss my situation with him and I got excellent results
Date published: 2021-06-08
All TurboTax® Offerings Reviews - Page 244