TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from A hiccup, professional and exceptional service My particular filing was somewhat expansive, through discussions with my professional turbotax advisor I was able to provide the dozen or so documents needed to file my taxes correctly. Unfortunately, after my expert was done handling my paperwork, my particular set of paperwork got missed in the review process. This caused significant delay in the filing process. However, my advisor and their colleagues understood and responded quickly to my concerns and reached out with a discount as consolation for the delay. My taxes did get filed on time and I got a substantial return. All things considered, I feel Turbotax treated me well and will continue to get my business moving forward.
Date published: 2021-04-22
Rated 5 out of 5 by from Such a relief! Jamal was Great It is so nice to take care of this issue conveniently and with certainty. Jamal was transparent and quickly attentive.
Date published: 2021-04-22
Rated 4 out of 5 by from Great product, used it for years been using Turbotax premium for years due to need to cover investment info
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax is helpful but expensive It would be better if they did not charge so many fees at the end
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo Tax is OK but not very friendly. It is difficult to understand and hard to follow and hard to get keep.
Date published: 2021-04-22
Rated 4 out of 5 by from Great Tax Software Have used turbo tax for many years now without any problems. Have always gotten same service if we paid someone to do them.
Date published: 2021-04-22
Rated 5 out of 5 by from Its easy and your at home they remind you and for a small fee you input your numbers fast they do the math
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax was super easy! It reduced my anxiety about doing taxes. My parents made me think this was a tough thing to do!
Date published: 2021-04-22
Rated 4 out of 5 by from Easy to complete for the most part Filing this year was complicated due to the amount of changes we had from the year prior and I was able to reach out to a representative when I became stuck. However, I became stuck at a part that had zero explanation. It was almost like TurboTax held you hand and then all of a sudden dropped you. The representative was fantastic and walked me through, but it would have been nice to have had excess instruction throughout instead of with items that are most commonly seen.
Date published: 2021-04-22
Rated 5 out of 5 by from Was totaly worth the money. Keeping true to 20-21 year, I had several life changing events that made me worried about doing my own taxes this year myself. For the little money I put into to have it done I know for a face I got way more back than I would have if I had done the work myself.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from A hiccup, professional and exceptional service My particular filing was somewhat expansive, through discussions with my professional turbotax advisor I was able to provide the dozen or so documents needed to file my taxes correctly. Unfortunately, after my expert was done handling my paperwork, my particular set of paperwork got missed in the review process. This caused significant delay in the filing process. However, my advisor and their colleagues understood and responded quickly to my concerns and reached out with a discount as consolation for the delay. My taxes did get filed on time and I got a substantial return. All things considered, I feel Turbotax treated me well and will continue to get my business moving forward.
Date published: 2021-04-22
Rated 5 out of 5 by from Such a relief! Jamal was Great It is so nice to take care of this issue conveniently and with certainty. Jamal was transparent and quickly attentive.
Date published: 2021-04-22
Rated 4 out of 5 by from Great product, used it for years been using Turbotax premium for years due to need to cover investment info
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax is helpful but expensive It would be better if they did not charge so many fees at the end
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo Tax is OK but not very friendly. It is difficult to understand and hard to follow and hard to get keep.
Date published: 2021-04-22
Rated 4 out of 5 by from Great Tax Software Have used turbo tax for many years now without any problems. Have always gotten same service if we paid someone to do them.
Date published: 2021-04-22
Rated 5 out of 5 by from Its easy and your at home they remind you and for a small fee you input your numbers fast they do the math
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax was super easy! It reduced my anxiety about doing taxes. My parents made me think this was a tough thing to do!
Date published: 2021-04-22
Rated 4 out of 5 by from Easy to complete for the most part Filing this year was complicated due to the amount of changes we had from the year prior and I was able to reach out to a representative when I became stuck. However, I became stuck at a part that had zero explanation. It was almost like TurboTax held you hand and then all of a sudden dropped you. The representative was fantastic and walked me through, but it would have been nice to have had excess instruction throughout instead of with items that are most commonly seen.
Date published: 2021-04-22
Rated 5 out of 5 by from Was totaly worth the money. Keeping true to 20-21 year, I had several life changing events that made me worried about doing my own taxes this year myself. For the little money I put into to have it done I know for a face I got way more back than I would have if I had done the work myself.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2425