TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
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Rated 4 out of 5 by Renee RN from Overall Excellent! I have been using Turbo Tax Live Assisted Premium for several years & have had good to excellent results. 85% of the live agents are very knowledgeable & helpful. I have learned if I don't have a great experience while on a call, I will cut the call short & try contacting another agent, which usually works. Also, when I find an excellent agent it would lend great continuity if I could contact that same agent again, if needed. I would love to be able to see the actual 1040 & associated forms while working on TT - it would help my understanding tremendously.
Date published: 2023-07-14
Rated 4 out of 5 by SCHNAUZERDOC from MAKES FILING TAXES EASY I LOVE HOW SIMPLE THE PROGRAM MAKES FILING MY TAXES EACH YEAR
Date published: 2023-07-14
Rated 1 out of 5 by Christjoy from wonderful It was so easy to do with the detailed explanations every step of the way. I put off filing my taxes as long as possible because I'm intimidated by it and scared to make a mistake. Turbo Tax made it easy to understand and do.
Date published: 2023-07-14
Rated 1 out of 5 by madafcust from Paid for Turbo Tax, but they never filed. Paid for Turbo Tax April 15th to file my taxes. I got an email saying that I already paid but the taxes were never filed. What kind of idiot UX, PM thought it would be great that you could pay for the software but not file...
Date published: 2023-07-14
Rated 2 out of 5 by njh51 from SOMEBOCY DROPPED THE BALL FINE UNTIL THIS YEAR. 3 MONTHS AFTER PAYING THE BILL I RECEIVED AN EMAIL THAT THE LAST STEP WAS NOT FINISHED AND RETURNS WERE NEVER FILED. WHY AM I JUST NOW FINDING THIS OUT?
Date published: 2023-07-14
Rated 5 out of 5 by Hayes123 from I like TurboTax It's easy and I liked the help from the experts when I had questions.
Date published: 2023-07-14
Rated 3 out of 5 by finnallis from The cost is outlandish While turbotax makes doing taxes very easy, the cost of the online service is outlandish. I will not be using it again next year.
Date published: 2023-07-14
Rated 5 out of 5 by Troy Carpenter from Help Troubleshoot 1099 Social Security Worked with Kristen for over half and hour and she walked me through finding a problem on my itemized deductions related to Line 5A.
Date published: 2023-07-14
Rated 5 out of 5 by Analisia Livoni from Love TurboTax Easy to use and to understand. I use TurboTax each year.
Date published: 2023-07-14
Rated 5 out of 5 by Glix81 from Turbo Tax is very thorough to the point of boredom Had trouble with my return due to investments, Help lady was able to solve the problem allowing e-mail filing
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-07-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by Renee RN from Overall Excellent! I have been using Turbo Tax Live Assisted Premium for several years & have had good to excellent results. 85% of the live agents are very knowledgeable & helpful. I have learned if I don't have a great experience while on a call, I will cut the call short & try contacting another agent, which usually works. Also, when I find an excellent agent it would lend great continuity if I could contact that same agent again, if needed. I would love to be able to see the actual 1040 & associated forms while working on TT - it would help my understanding tremendously.
Date published: 2023-07-14
Rated 4 out of 5 by SCHNAUZERDOC from MAKES FILING TAXES EASY I LOVE HOW SIMPLE THE PROGRAM MAKES FILING MY TAXES EACH YEAR
Date published: 2023-07-14
Rated 1 out of 5 by Christjoy from wonderful It was so easy to do with the detailed explanations every step of the way. I put off filing my taxes as long as possible because I'm intimidated by it and scared to make a mistake. Turbo Tax made it easy to understand and do.
Date published: 2023-07-14
Rated 1 out of 5 by madafcust from Paid for Turbo Tax, but they never filed. Paid for Turbo Tax April 15th to file my taxes. I got an email saying that I already paid but the taxes were never filed. What kind of idiot UX, PM thought it would be great that you could pay for the software but not file...
Date published: 2023-07-14
Rated 2 out of 5 by njh51 from SOMEBOCY DROPPED THE BALL FINE UNTIL THIS YEAR. 3 MONTHS AFTER PAYING THE BILL I RECEIVED AN EMAIL THAT THE LAST STEP WAS NOT FINISHED AND RETURNS WERE NEVER FILED. WHY AM I JUST NOW FINDING THIS OUT?
Date published: 2023-07-14
Rated 5 out of 5 by Hayes123 from I like TurboTax It's easy and I liked the help from the experts when I had questions.
Date published: 2023-07-14
Rated 3 out of 5 by finnallis from The cost is outlandish While turbotax makes doing taxes very easy, the cost of the online service is outlandish. I will not be using it again next year.
Date published: 2023-07-14
Rated 5 out of 5 by Troy Carpenter from Help Troubleshoot 1099 Social Security Worked with Kristen for over half and hour and she walked me through finding a problem on my itemized deductions related to Line 5A.
Date published: 2023-07-14
Rated 5 out of 5 by Analisia Livoni from Love TurboTax Easy to use and to understand. I use TurboTax each year.
Date published: 2023-07-14
Rated 5 out of 5 by Glix81 from Turbo Tax is very thorough to the point of boredom Had trouble with my return due to investments, Help lady was able to solve the problem allowing e-mail filing
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-07-14