TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from By far the best.. Very user friendly, fast processing. Love the quick tabs for explanations on terms and phrases I didn't know.
Date published: 2022-04-12
Rated 2 out of 5 by from Purchasing State Tax eFile took 2+ phone hours Excruciatingly incompetent sales rep. Process needs updating.
Date published: 2022-04-12
Rated 1 out of 5 by from Won't be using this again Turbo tax has been great and easy to use in the past. This year the program kept asking me to upgrade over and over again multiple times. It costs as much now as just going to a regular tax accountant! And on top of that the program let me submit my return without the Federal health insurance tax credit info and my return got rejected! Wont be using again.
Date published: 2022-04-12
Rated 5 out of 5 by from Fast and easy Doing my taxes was fast and easy with all the auto fill functions on the forms.
Date published: 2022-04-12
Rated 5 out of 5 by from excellent service experience was great from beginning to end! My tax return was on time, with little effort on my side, and I got maximum value out of this service.
Date published: 2022-04-12
Rated 4 out of 5 by from New user of Turbo Tax I tried out TurboTax this year as last year, my return was not done properly by my Preparer which led to a lot of hassle. I found the site mostly user-friendly although using the Premier Service and chatting with two tax experts led to slightly different returns, which I had to fix with help of the second tax expert. Overall, it was a positive experience and I plan to use this again next year.
Date published: 2022-04-12
Rated 1 out of 5 by from Paid twice I bought the downloadable program and then still had to pay $65 to e-file.....very unsatisfied
Date published: 2022-04-12
Rated 3 out of 5 by from Was in love...now more "like" For YEARS I have relied upon, preferred and recommended Turbo Tax especially for your step by step option and also the help feature. This year, the help feature was lacking. The help feature was bringing up the topic, but I couldn't easily access the item within my form AND the help feature would provide instructions that were not available. (ie instructions said, type in search " the item" click jump to....jump to would not come up for me) It was very frustrating.
Date published: 2022-04-12
Rated 5 out of 5 by from 25 Years and still Going Strong This is my 25th year using Turbo Tax. i will continue to use it for years to come.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is very helpful It's simple and easy to use. I have used Turbo Tax several times...always works out great for us.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from By far the best.. Very user friendly, fast processing. Love the quick tabs for explanations on terms and phrases I didn't know.
Date published: 2022-04-12
Rated 2 out of 5 by from Purchasing State Tax eFile took 2+ phone hours Excruciatingly incompetent sales rep. Process needs updating.
Date published: 2022-04-12
Rated 1 out of 5 by from Won't be using this again Turbo tax has been great and easy to use in the past. This year the program kept asking me to upgrade over and over again multiple times. It costs as much now as just going to a regular tax accountant! And on top of that the program let me submit my return without the Federal health insurance tax credit info and my return got rejected! Wont be using again.
Date published: 2022-04-12
Rated 5 out of 5 by from Fast and easy Doing my taxes was fast and easy with all the auto fill functions on the forms.
Date published: 2022-04-12
Rated 5 out of 5 by from excellent service experience was great from beginning to end! My tax return was on time, with little effort on my side, and I got maximum value out of this service.
Date published: 2022-04-12
Rated 4 out of 5 by from New user of Turbo Tax I tried out TurboTax this year as last year, my return was not done properly by my Preparer which led to a lot of hassle. I found the site mostly user-friendly although using the Premier Service and chatting with two tax experts led to slightly different returns, which I had to fix with help of the second tax expert. Overall, it was a positive experience and I plan to use this again next year.
Date published: 2022-04-12
Rated 1 out of 5 by from Paid twice I bought the downloadable program and then still had to pay $65 to e-file.....very unsatisfied
Date published: 2022-04-12
Rated 3 out of 5 by from Was in love...now more "like" For YEARS I have relied upon, preferred and recommended Turbo Tax especially for your step by step option and also the help feature. This year, the help feature was lacking. The help feature was bringing up the topic, but I couldn't easily access the item within my form AND the help feature would provide instructions that were not available. (ie instructions said, type in search " the item" click jump to....jump to would not come up for me) It was very frustrating.
Date published: 2022-04-12
Rated 5 out of 5 by from 25 Years and still Going Strong This is my 25th year using Turbo Tax. i will continue to use it for years to come.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is very helpful It's simple and easy to use. I have used Turbo Tax several times...always works out great for us.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2412