TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Mediocre and getting worse This year was a hassle and it seems that TurboTax is getting pricier while getting progressively more annoying. You have some kind of bug in your mortgage tax form that doesn't allow cents. I figured out after repeatedly getting a "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263" error while trying to file. Your automated chat was UTTERLY USELESS and kept telling me I could speak to someone after 164 minutes. Seriously?! This is a paid service. Nobody paying for your service should have to wait that long for help. This is a massive failure on your part and it was only guesswork that I figured out what was causing the problem. Will be looking into your competitors for next year. This was a disaster.
Date published: 2021-02-28
Rated 5 out of 5 by from none easy and simple to use.............................
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy, complete, thorough. I have been using Turbo Tax for years!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is easy Fairly easy. great for double checking info. love payment out of return option,
Date published: 2021-02-28
Rated 4 out of 5 by from pretty simple easy to follow step by step form but can use more examples or explanations for some questions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy and i am a first time user. Thank you!!!
Date published: 2021-02-28
Rated 5 out of 5 by from This makes dealing with the Government tolerable Leads you through a frightful process without stress!
Date published: 2021-02-28
Rated 5 out of 5 by from good service easy to use. good price, fairly quick to enter information
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes all the information fun and easy to enter!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was easy! Very easy to work with Turbo Tax. Made doing taxes simple.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Mediocre and getting worse This year was a hassle and it seems that TurboTax is getting pricier while getting progressively more annoying. You have some kind of bug in your mortgage tax form that doesn't allow cents. I figured out after repeatedly getting a "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263" error while trying to file. Your automated chat was UTTERLY USELESS and kept telling me I could speak to someone after 164 minutes. Seriously?! This is a paid service. Nobody paying for your service should have to wait that long for help. This is a massive failure on your part and it was only guesswork that I figured out what was causing the problem. Will be looking into your competitors for next year. This was a disaster.
Date published: 2021-02-28
Rated 5 out of 5 by from none easy and simple to use.............................
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy, complete, thorough. I have been using Turbo Tax for years!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is easy Fairly easy. great for double checking info. love payment out of return option,
Date published: 2021-02-28
Rated 4 out of 5 by from pretty simple easy to follow step by step form but can use more examples or explanations for some questions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy and i am a first time user. Thank you!!!
Date published: 2021-02-28
Rated 5 out of 5 by from This makes dealing with the Government tolerable Leads you through a frightful process without stress!
Date published: 2021-02-28
Rated 5 out of 5 by from good service easy to use. good price, fairly quick to enter information
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes all the information fun and easy to enter!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was easy! Very easy to work with Turbo Tax. Made doing taxes simple.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2402