TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Ok I never received a service code was on the phone for over an hour tryning to open my case back up after two days
Date published: 2022-04-12
Rated 5 out of 5 by from Heidi was amazing Heidi walked me through everything. Even an issue with my W2
Date published: 2022-04-12
Rated 5 out of 5 by from Great Help Our Tax expert guided us with knowledge and ease of use
Date published: 2022-04-12
Rated 4 out of 5 by from Great Product Great product, efficient, a little expensive, would use again
Date published: 2022-04-12
Rated 1 out of 5 by from Lack of Communication Service new to me. Thought I'd give it a try. Totally surprised with the last of communication and explanation.
Date published: 2022-04-12
Rated 5 out of 5 by from I love Turbo Tax. easy for me to keep records year I appreciate the ease and attention to detail. You make sure the information is correct. Where needed I was able to google my questions and get answers from a Turbo Tax person. Plus I am able to keep records. You have done my taxes since I started having to have them done. Thanks for your great team!!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from Have used it for years! I have been using Turbo Tax for years! It is easy to follow, I like the 'pop ups' for additional help and you can always go back and change things if needed.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live is Great This year I talked with live experts on 3 different concerns. They were able to assist me and walked me through the process. Great help!
Date published: 2022-04-12
Rated 4 out of 5 by from Easy Process Tax prep process was easy to follow. Uploading documents and sharing was simple and turn around time to have taxes ready to file was better than expected.
Date published: 2022-04-12
Rated 3 out of 5 by from could be better I had much difficulty with cost basis entries on sale of home. Step by step totally missed $1000's of dollars for the cost basis and home improvements. It took allot of time to finally getting it manually entered on the forms. Step by Step was pretty much useless.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Ok I never received a service code was on the phone for over an hour tryning to open my case back up after two days
Date published: 2022-04-12
Rated 5 out of 5 by from Heidi was amazing Heidi walked me through everything. Even an issue with my W2
Date published: 2022-04-12
Rated 5 out of 5 by from Great Help Our Tax expert guided us with knowledge and ease of use
Date published: 2022-04-12
Rated 4 out of 5 by from Great Product Great product, efficient, a little expensive, would use again
Date published: 2022-04-12
Rated 1 out of 5 by from Lack of Communication Service new to me. Thought I'd give it a try. Totally surprised with the last of communication and explanation.
Date published: 2022-04-12
Rated 5 out of 5 by from I love Turbo Tax. easy for me to keep records year I appreciate the ease and attention to detail. You make sure the information is correct. Where needed I was able to google my questions and get answers from a Turbo Tax person. Plus I am able to keep records. You have done my taxes since I started having to have them done. Thanks for your great team!!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from Have used it for years! I have been using Turbo Tax for years! It is easy to follow, I like the 'pop ups' for additional help and you can always go back and change things if needed.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live is Great This year I talked with live experts on 3 different concerns. They were able to assist me and walked me through the process. Great help!
Date published: 2022-04-12
Rated 4 out of 5 by from Easy Process Tax prep process was easy to follow. Uploading documents and sharing was simple and turn around time to have taxes ready to file was better than expected.
Date published: 2022-04-12
Rated 3 out of 5 by from could be better I had much difficulty with cost basis entries on sale of home. Step by step totally missed $1000's of dollars for the cost basis and home improvements. It took allot of time to finally getting it manually entered on the forms. Step by Step was pretty much useless.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2398