TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy to use I've been using Turbo Tax for a few years now. It's easy, practical whenever I come across a problem I am able to find an answer.
Date published: 2021-04-22
Rated 5 out of 5 by from User-friendly Been using Turbotax for many years. Highly efficient and reliable. Easy to navigate.
Date published: 2021-04-22
Rated 5 out of 5 by from THEY HELPED SO MUCH I WAS DREADING DOING MY TAXES AND CONSIDERED HIRING A ATTORNEY TO DO THEM. I DECIDED TO JUST TRY IT MYSELF AND WITH THE HELP OF THE PREMIUM SETUP AND A ONLINE CALL REVIEW, IT SAVED ME THOUSANDS OF DOLLARS! VERY HAPPY RIGHT KNOW.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax eases the mind I've had a great experience with Turbo Tax for the last 8 years
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax - the easy way to pay your taxes With download from my broker, I don't have to enter all those stocks/funds data. Easy peasy!!!
Date published: 2021-04-22
Rated 5 out of 5 by from Taxes are hard. Help is appreciated I was worried I was filing my taxes wrong because I ended up owing money even after my standard deduction. Turns out my W-2 was just imported improperly. The in-person call with the help line straightened out the filing and ended up getting a state refund. They also stuck around to make sure the review was correct.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax was easy Filing my taxes was easy. Easy to follow instructions
Date published: 2021-04-22
Rated 1 out of 5 by from TurboTax was horrible this year!! I bought a digital download, which did not work. I tried multiple times on multiple computers and received the same error message "Oppps were sorry something went wrong" so my license code would not work and I could not download the digital download I paid for. I called your customer services # and stayed on the phone for hours and they could not even assist me. They didn't know why it wasn't working and tried sending a download to my TurboxTax account, which I never received. I just had to pay $50.00 more to actually file my taxes. In total I paid $80.00!! I will never use TurboTax again!!
Date published: 2021-04-22
Rated 4 out of 5 by from Much easier than doing it on your own! Haven't used it for several years because it wasn't supported by MacBook. Back then it pulled tax info from IRS tax forms. This year I needed to type in each tax form info, not what I expected. Once that was done it was easy going. Thank you turbotax and your awesome crew, especially Arlene.
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo Tax is lacking Turbo tax is average. I used to like it but now it's not as user friendly anymore.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2392
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use I've been using Turbo Tax for a few years now. It's easy, practical whenever I come across a problem I am able to find an answer.
Date published: 2021-04-22
Rated 5 out of 5 by from User-friendly Been using Turbotax for many years. Highly efficient and reliable. Easy to navigate.
Date published: 2021-04-22
Rated 5 out of 5 by from THEY HELPED SO MUCH I WAS DREADING DOING MY TAXES AND CONSIDERED HIRING A ATTORNEY TO DO THEM. I DECIDED TO JUST TRY IT MYSELF AND WITH THE HELP OF THE PREMIUM SETUP AND A ONLINE CALL REVIEW, IT SAVED ME THOUSANDS OF DOLLARS! VERY HAPPY RIGHT KNOW.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax eases the mind I've had a great experience with Turbo Tax for the last 8 years
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax - the easy way to pay your taxes With download from my broker, I don't have to enter all those stocks/funds data. Easy peasy!!!
Date published: 2021-04-22
Rated 5 out of 5 by from Taxes are hard. Help is appreciated I was worried I was filing my taxes wrong because I ended up owing money even after my standard deduction. Turns out my W-2 was just imported improperly. The in-person call with the help line straightened out the filing and ended up getting a state refund. They also stuck around to make sure the review was correct.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax was easy Filing my taxes was easy. Easy to follow instructions
Date published: 2021-04-22
Rated 1 out of 5 by from TurboTax was horrible this year!! I bought a digital download, which did not work. I tried multiple times on multiple computers and received the same error message "Oppps were sorry something went wrong" so my license code would not work and I could not download the digital download I paid for. I called your customer services # and stayed on the phone for hours and they could not even assist me. They didn't know why it wasn't working and tried sending a download to my TurboxTax account, which I never received. I just had to pay $50.00 more to actually file my taxes. In total I paid $80.00!! I will never use TurboTax again!!
Date published: 2021-04-22
Rated 4 out of 5 by from Much easier than doing it on your own! Haven't used it for several years because it wasn't supported by MacBook. Back then it pulled tax info from IRS tax forms. This year I needed to type in each tax form info, not what I expected. Once that was done it was easy going. Thank you turbotax and your awesome crew, especially Arlene.
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo Tax is lacking Turbo tax is average. I used to like it but now it's not as user friendly anymore.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2392