TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
Rated 5 out of 5 by from great turbo tax good form but still has a few problems with rechecking
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax hide fees!! Watch out for hidden fees and recommendations made by Turbo Tax.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use. Very helpful This is the first time I had assistance being that I had my first child this year. They were very helpful and prompt with their responses.
Date published: 2021-04-23
Rated 1 out of 5 by from Not so good this year After about 20 years with Turbo Tax, this is probably my last year. Updates were not working and I got caught in a loop that was extremely frustating. Fatal error 1603 was no fun.
Date published: 2021-04-23
Rated 5 out of 5 by from So Easy TurboTax has been helping me do my taxes for the past 10+ years. I would be lost without it.
Date published: 2021-04-23
Rated 5 out of 5 by from its turbo tax what else needs said quick easy no nonsense spot on!!!! fun for the whole family!! a must see
Date published: 2021-04-23
Rated 5 out of 5 by from Great Job Sharon did an outstanding job. she was knowledgeable and kind. Always on time untill
Date published: 2021-04-23
Rated 1 out of 5 by from Turbo tax is not helpful when you need it Took my $$$$ but didn't help me with the one thing I needed help with
Date published: 2021-04-23
Rated 5 out of 5 by from OUTSTANDING We have used Turbotax for years and LOVE IT. I even had returns reviewed by a tax agency and they had no suggestions.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
Rated 5 out of 5 by from great turbo tax good form but still has a few problems with rechecking
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax hide fees!! Watch out for hidden fees and recommendations made by Turbo Tax.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use. Very helpful This is the first time I had assistance being that I had my first child this year. They were very helpful and prompt with their responses.
Date published: 2021-04-23
Rated 1 out of 5 by from Not so good this year After about 20 years with Turbo Tax, this is probably my last year. Updates were not working and I got caught in a loop that was extremely frustating. Fatal error 1603 was no fun.
Date published: 2021-04-23
Rated 5 out of 5 by from So Easy TurboTax has been helping me do my taxes for the past 10+ years. I would be lost without it.
Date published: 2021-04-23
Rated 5 out of 5 by from its turbo tax what else needs said quick easy no nonsense spot on!!!! fun for the whole family!! a must see
Date published: 2021-04-23
Rated 5 out of 5 by from Great Job Sharon did an outstanding job. she was knowledgeable and kind. Always on time untill
Date published: 2021-04-23
Rated 1 out of 5 by from Turbo tax is not helpful when you need it Took my $$$$ but didn't help me with the one thing I needed help with
Date published: 2021-04-23
Rated 5 out of 5 by from OUTSTANDING We have used Turbotax for years and LOVE IT. I even had returns reviewed by a tax agency and they had no suggestions.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2388