TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome Great service will us next year, Thank you again for your help.
Date published: 2021-04-23
Rated 5 out of 5 by from rEVIEW Easy to use and great at double checking for missing items
Date published: 2021-04-23
Rated 5 out of 5 by from Polite and Professionalism at its peak! Al was amazing, he knew all the finer details and points I had missed or completely misunderstood altogether and helped answer all of my lingering questions in a timely fashion!
Date published: 2021-04-23
Rated 5 out of 5 by from Fredrick A Tax Expert When looking for a tax expert, I know of no one better than Fredrick A. Professional, through, patient, responds to all questions quickly. Excellent.
Date published: 2021-04-23
Rated 2 out of 5 by from Started off well ended bad The turbotax software is very easy to use very user friendly. So for that I like it. I also like the screen sharing ability with customer service. However, there was a reoccurring issue with the AGI preventing me from e-filing. The AGI was inputted correct (checked its transcript for accuracy) but continued to be rejected. Turbotax instructed me to try $0 and that didn't work either.
Date published: 2021-04-23
Rated 5 out of 5 by from EASY PEASY VERY EASY AND SMOOTH TO USE. I WOULD HIGHLY RECOMMEND!
Date published: 2021-04-23
Rated 5 out of 5 by from awesome awesome using TurboTax, good product, easy to use and file
Date published: 2021-04-23
Rated 5 out of 5 by from very easy to use I have used Turbo Tax for many years. This year was a challenging one tax wise so we opted to use the live version with a tax preparer. So easy to use
Date published: 2021-04-23
Rated 4 out of 5 by from Really Like TurboTax For the most part, TurboTax is easy to use and guides me through all the necessary steps. If I encounter any difficulties, I can always contact them for support. Every year except this year, they have been so helpful.
Date published: 2021-04-23
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2387
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Great service will us next year, Thank you again for your help.
Date published: 2021-04-23
Rated 5 out of 5 by from rEVIEW Easy to use and great at double checking for missing items
Date published: 2021-04-23
Rated 5 out of 5 by from Polite and Professionalism at its peak! Al was amazing, he knew all the finer details and points I had missed or completely misunderstood altogether and helped answer all of my lingering questions in a timely fashion!
Date published: 2021-04-23
Rated 5 out of 5 by from Fredrick A Tax Expert When looking for a tax expert, I know of no one better than Fredrick A. Professional, through, patient, responds to all questions quickly. Excellent.
Date published: 2021-04-23
Rated 2 out of 5 by from Started off well ended bad The turbotax software is very easy to use very user friendly. So for that I like it. I also like the screen sharing ability with customer service. However, there was a reoccurring issue with the AGI preventing me from e-filing. The AGI was inputted correct (checked its transcript for accuracy) but continued to be rejected. Turbotax instructed me to try $0 and that didn't work either.
Date published: 2021-04-23
Rated 5 out of 5 by from EASY PEASY VERY EASY AND SMOOTH TO USE. I WOULD HIGHLY RECOMMEND!
Date published: 2021-04-23
Rated 5 out of 5 by from awesome awesome using TurboTax, good product, easy to use and file
Date published: 2021-04-23
Rated 5 out of 5 by from very easy to use I have used Turbo Tax for many years. This year was a challenging one tax wise so we opted to use the live version with a tax preparer. So easy to use
Date published: 2021-04-23
Rated 4 out of 5 by from Really Like TurboTax For the most part, TurboTax is easy to use and guides me through all the necessary steps. If I encounter any difficulties, I can always contact them for support. Every year except this year, they have been so helpful.
Date published: 2021-04-23
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2387