TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 3 out of 5 by
DisappointedDonny from
Frustrating to use this year
Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by
R3B5 from
Software Developer Approved
When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by
TheDudeAbides21231123456 from
TurboTax is great!
Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by
Sue 2abc from
it was ok
I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by
Chuck 2040 from
Easy to use and to make changes when necessary
I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by
aahmek from
Turbo Rules
The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by
Rcky29302 from
Turbo Review
Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by
PenguinPete from
Great product
Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by
RyanFL from
Second year using this and it was great
Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
Rated 5 out of 5 by
saman9 from
Quick and easy
My initial experience was a bit confusing because i felt the need to try a return for all my taxed documents instead of just taking the simple free route. But then i started over and continued with the free version and I'm happy with my return. A great weight off my shoulder and into my bank account ;))
All TurboTax® Offerings Reviews - Page 2382
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
DisappointedDonny from
Frustrating to use this year
Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by
R3B5 from
Software Developer Approved
When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by
TheDudeAbides21231123456 from
TurboTax is great!
Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by
Sue 2abc from
it was ok
I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by
Chuck 2040 from
Easy to use and to make changes when necessary
I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by
aahmek from
Turbo Rules
The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by
Rcky29302 from
Turbo Review
Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by
PenguinPete from
Great product
Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by
RyanFL from
Second year using this and it was great
Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
Rated 5 out of 5 by
saman9 from
Quick and easy
My initial experience was a bit confusing because i felt the need to try a return for all my taxed documents instead of just taking the simple free route. But then i started over and continued with the free version and I'm happy with my return. A great weight off my shoulder and into my bank account ;))
All TurboTax® Offerings Reviews - Page 2382
Date published: 2022-04-08