TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use and to make changes when necessary I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rules The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Review Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by from Second year using this and it was great Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
Rated 5 out of 5 by from Quick and easy My initial experience was a bit confusing because i felt the need to try a return for all my taxed documents instead of just taking the simple free route. But then i started over and continued with the free version and I'm happy with my return. A great weight off my shoulder and into my bank account ;))
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use and to make changes when necessary I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rules The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Review Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by from Second year using this and it was great Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
Rated 5 out of 5 by from Quick and easy My initial experience was a bit confusing because i felt the need to try a return for all my taxed documents instead of just taking the simple free route. But then i started over and continued with the free version and I'm happy with my return. A great weight off my shoulder and into my bank account ;))
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2382