TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is really Turbo Very smooth; online chat help was great; very user friendly and helpful hints.
Date published: 2021-04-27
Rated 5 out of 5 by from Been using it for decades and will continue! Always had a great experience with TT. Back in the days of "multimedia", I enjoyed the helpful videos explaining tax topics and regulations, I wish you would bring that back. I had one issue one year where a form was not printed and got an $18k bill from the IRS. Thankfully I figured it out and even received a thank you from the IRS explaining the problem. I owed them nothing.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax works good The program works well. The only problem I have is the charge of $25 to electronically file my state income taxes. That seems rather excessive since it only costs $.44 to mail the same information that actually takes more time and effort than the electronic version of my return... saves everyone time and money yet it costs me more ??
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax saved me from having a headache It is so easy and helpful to have turbo tax! It's always giving clear instructions and easy process for a person with limited time on their hands
Date published: 2021-04-27
Rated 2 out of 5 by from Below Average. comparing to previously used years I began my return on a Sunday afternoon....was in line to have contact with assistance for help....but at 5pm...was cut off..'.no more service"...Resumed today, Tuesday, and contact told me to find and enter my 2020 estimates ...under Tax Breaks..I don't consider paying my taxes a year ahead a Tax Break...This was my most time consuming and troublesome filing with Turbo Tax.
Date published: 2021-04-27
Rated 3 out of 5 by from Helpful but costs more then expected Helpful tips and easy to upload documents, but the costs was more then I had expected.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is Awesome! So helpful and informative and always there to answer any questions you have! Thank you!
Date published: 2021-04-27
Rated 1 out of 5 by from I had a lot of trouble getting the CD to start. I had to remove the disc and reinsert it several times. Near the middle it stopped working completely. I have an ID pin from IRS but cannot put it in the form. rs
Date published: 2021-04-27
Rated 5 out of 5 by from Best Tax Filing Software Available I love the available resources that are accessible while you are filing. There are links and definitions that are easy to understand. You can chat with a specialist if you need further clarification. I truly feel at ease when I use TurboTax. I have used it since inception and it keeps getting better.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is a thorough program and is very easy to use.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is really Turbo Very smooth; online chat help was great; very user friendly and helpful hints.
Date published: 2021-04-27
Rated 5 out of 5 by from Been using it for decades and will continue! Always had a great experience with TT. Back in the days of "multimedia", I enjoyed the helpful videos explaining tax topics and regulations, I wish you would bring that back. I had one issue one year where a form was not printed and got an $18k bill from the IRS. Thankfully I figured it out and even received a thank you from the IRS explaining the problem. I owed them nothing.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax works good The program works well. The only problem I have is the charge of $25 to electronically file my state income taxes. That seems rather excessive since it only costs $.44 to mail the same information that actually takes more time and effort than the electronic version of my return... saves everyone time and money yet it costs me more ??
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax saved me from having a headache It is so easy and helpful to have turbo tax! It's always giving clear instructions and easy process for a person with limited time on their hands
Date published: 2021-04-27
Rated 2 out of 5 by from Below Average. comparing to previously used years I began my return on a Sunday afternoon....was in line to have contact with assistance for help....but at 5pm...was cut off..'.no more service"...Resumed today, Tuesday, and contact told me to find and enter my 2020 estimates ...under Tax Breaks..I don't consider paying my taxes a year ahead a Tax Break...This was my most time consuming and troublesome filing with Turbo Tax.
Date published: 2021-04-27
Rated 3 out of 5 by from Helpful but costs more then expected Helpful tips and easy to upload documents, but the costs was more then I had expected.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is Awesome! So helpful and informative and always there to answer any questions you have! Thank you!
Date published: 2021-04-27
Rated 1 out of 5 by from I had a lot of trouble getting the CD to start. I had to remove the disc and reinsert it several times. Near the middle it stopped working completely. I have an ID pin from IRS but cannot put it in the form. rs
Date published: 2021-04-27
Rated 5 out of 5 by from Best Tax Filing Software Available I love the available resources that are accessible while you are filing. There are links and definitions that are easy to understand. You can chat with a specialist if you need further clarification. I truly feel at ease when I use TurboTax. I have used it since inception and it keeps getting better.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is a thorough program and is very easy to use.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2381