TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Efile does not go through Efile dos not go through even though using the correct AGI
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very good. Mostly all good. Sometimes you have to make choices and then if you go back to that page to review, you have to make the choice again. Once selected, it should stay that way until you change it.
Date published: 2022-04-12
Rated 5 out of 5 by from First time user, good experience, won't be my last Overall, very satisfied with Turbo Tax. I usually do the taxes without software or tax prep help, won't make that mistake again. Although there were a lot of questions Turbo Tax used that to get me the best return using deductions I didn't use before. I had Scott for a live chat session, and it went very well he is very knowledgeable, professional and patient, he answered all of my questions and worked through an issue with me until it was resolved.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax easy and quick Easy to navigate. Feel very confident using Turbo Tax.
Date published: 2022-04-12
Rated 5 out of 5 by from Wonderful Its best service, Its my first experience so far I fill it easily before I used H&R but this time I changed to see If I can fill myself. If I got reimburse on time without trouble will definitely use Turbotax next year as well.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Product is very user friendly and system navigation is excellent.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax was helpful in resolving my issue The live help i got was the only way I got everything correct.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax TurboTax is a good product - I've used for many years now. I do like thoroughness of the program. Sometimes, almost to a fault. For example, other programs put all the initial interview questions on one page (a check the box sort of thing)...much more efficient. But, overall, this program is accurate and user friendly. The import feature worked very well this year (automatically importing some W2's -- I like that!) One specific issue for 2021 - every return I prepared (did several friends and family) it gave me an error message on the review screen for the advanced child care payment (saying I hadn't told it whether I received it or not). Two issues with that: 1. the program never asked me whether I received it or not (gave me the option to answer) and 2. only one of the returns I prepared had a child/dependent on it to even need to go there. Again, like the product, will buy it again next year!
Date published: 2022-04-12
Rated 5 out of 5 by from great tool easy easy easy to use also help with corrections that needed to be made.
Date published: 2022-04-12
Rated 5 out of 5 by from Been using it for years! No easier way to file. Peace of mind is well worth the price.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2380
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Efile does not go through Efile dos not go through even though using the correct AGI
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very good. Mostly all good. Sometimes you have to make choices and then if you go back to that page to review, you have to make the choice again. Once selected, it should stay that way until you change it.
Date published: 2022-04-12
Rated 5 out of 5 by from First time user, good experience, won't be my last Overall, very satisfied with Turbo Tax. I usually do the taxes without software or tax prep help, won't make that mistake again. Although there were a lot of questions Turbo Tax used that to get me the best return using deductions I didn't use before. I had Scott for a live chat session, and it went very well he is very knowledgeable, professional and patient, he answered all of my questions and worked through an issue with me until it was resolved.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax easy and quick Easy to navigate. Feel very confident using Turbo Tax.
Date published: 2022-04-12
Rated 5 out of 5 by from Wonderful Its best service, Its my first experience so far I fill it easily before I used H&R but this time I changed to see If I can fill myself. If I got reimburse on time without trouble will definitely use Turbotax next year as well.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Product is very user friendly and system navigation is excellent.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax was helpful in resolving my issue The live help i got was the only way I got everything correct.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax TurboTax is a good product - I've used for many years now. I do like thoroughness of the program. Sometimes, almost to a fault. For example, other programs put all the initial interview questions on one page (a check the box sort of thing)...much more efficient. But, overall, this program is accurate and user friendly. The import feature worked very well this year (automatically importing some W2's -- I like that!) One specific issue for 2021 - every return I prepared (did several friends and family) it gave me an error message on the review screen for the advanced child care payment (saying I hadn't told it whether I received it or not). Two issues with that: 1. the program never asked me whether I received it or not (gave me the option to answer) and 2. only one of the returns I prepared had a child/dependent on it to even need to go there. Again, like the product, will buy it again next year!
Date published: 2022-04-12
Rated 5 out of 5 by from great tool easy easy easy to use also help with corrections that needed to be made.
Date published: 2022-04-12
Rated 5 out of 5 by from Been using it for years! No easier way to file. Peace of mind is well worth the price.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2380