TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Turbo tax is hard to work with! Every time I re-open the return the thing wants to update, even into April. As it updates, it tells me there was nothing new. This is a big waste of my time.There is no obvious ave button so the user can confidently exit the file to resume later. The navigation to topics and forms is much more cumbersome than for the H&R Block software I have previously used. Overall, I was very unhappy with TurboTax. The California software was good, even though the above comments still apply.
Date published: 2021-04-23
Rated 2 out of 5 by from different Well I filed my taxes a month ago and everything went well. Yesterday I went to check on my daughters returns which were mailed. When I updated the program which it made me do the refund numbers were very different than the ones the program gave me last time . now my taxes have already been paid and spent and I notice that I could possibly be owed twice as much as the previous numbers said. What can I do? BTW my daughters return is the same way. Do I need to amend my returns? Also why is this happening?
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is Excellent Working with Mr. Robert has been a great experience. I appreciate his great Customer Service. I will continue to use Turbo Tax for Years to come.
Date published: 2021-04-23
Rated 5 out of 5 by from Great simple and not complicated TurboTax was relatively simple easy and concise I would use it again next year
Date published: 2021-04-23
Rated 4 out of 5 by from overall good and learned to import data this year i could not figure out why I did not get explanation about the stimulus checks that i did not receive and what to do with not receiving them.
Date published: 2021-04-23
Rated 5 out of 5 by from I LOVE TURBO TAX I HAVE ALWAYS USED TURBO TAX AND AM VERY HAPPY WITH IT
Date published: 2021-04-23
Rated 5 out of 5 by from Helpful Tax prep Very useful, easy and appreciated advice from Tax professional, as she talked me through steps necessary maximize my return.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax Easy to Use It was pretty simple to use and I will use this again.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! I have been using Turbo Tax for years and i have never been let down. User friendly & complete.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo taxis great I have used Turbo tax for the last several years an it is easy to use
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax is hard to work with! Every time I re-open the return the thing wants to update, even into April. As it updates, it tells me there was nothing new. This is a big waste of my time.There is no obvious ave button so the user can confidently exit the file to resume later. The navigation to topics and forms is much more cumbersome than for the H&R Block software I have previously used. Overall, I was very unhappy with TurboTax. The California software was good, even though the above comments still apply.
Date published: 2021-04-23
Rated 2 out of 5 by from different Well I filed my taxes a month ago and everything went well. Yesterday I went to check on my daughters returns which were mailed. When I updated the program which it made me do the refund numbers were very different than the ones the program gave me last time . now my taxes have already been paid and spent and I notice that I could possibly be owed twice as much as the previous numbers said. What can I do? BTW my daughters return is the same way. Do I need to amend my returns? Also why is this happening?
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is Excellent Working with Mr. Robert has been a great experience. I appreciate his great Customer Service. I will continue to use Turbo Tax for Years to come.
Date published: 2021-04-23
Rated 5 out of 5 by from Great simple and not complicated TurboTax was relatively simple easy and concise I would use it again next year
Date published: 2021-04-23
Rated 4 out of 5 by from overall good and learned to import data this year i could not figure out why I did not get explanation about the stimulus checks that i did not receive and what to do with not receiving them.
Date published: 2021-04-23
Rated 5 out of 5 by from I LOVE TURBO TAX I HAVE ALWAYS USED TURBO TAX AND AM VERY HAPPY WITH IT
Date published: 2021-04-23
Rated 5 out of 5 by from Helpful Tax prep Very useful, easy and appreciated advice from Tax professional, as she talked me through steps necessary maximize my return.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax Easy to Use It was pretty simple to use and I will use this again.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! I have been using Turbo Tax for years and i have never been let down. User friendly & complete.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo taxis great I have used Turbo tax for the last several years an it is easy to use
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2378