TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is a thorough program and is very easy to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax takes out the fog and he guess work! I enjoy working with Turbo Tax software. Turbo Tax software is very user friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from I LOVE TURBO TAX EXCELLENT PRODUCT USE IT SINCE 1997 THANK YOU THANK YOU
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to Use TurboTax is the best product and so easy and convenient for anyone to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy and Accurate- Works for me for last 12 years Does all the work for me. Just enter the raw numbers and TT handles the rest. Checks out all the possible errors and reviews for audit probability. Excellent product.
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax really helped me out I would recommend anyone to Turbo Tax! They really helped me out and save a lot of time!
Date published: 2021-04-27
Rated 2 out of 5 by from Overpriced for the experience. I have been a Deluxe customer for years and had some one-offs that I wanted to have reviewed. The initial conversations with my expert were fine and I proceeded on. I opted to have a file review upon completion and it was a nightmare. My expert never responded and after numerous attempts, I finally reached out to customer service. It took multiple calls and hours of attempted solutions to finally be able to file. My provided expert made me question their entire professional qualifications, however, my customer service sourced expert, Jeffery, was phenomenal.
Date published: 2021-04-27
Rated 5 out of 5 by from Well done, Turbo Tax team! Very professionally written and their ability to access accounts electronically saved a great deal of time and minimized the possibility of human error. Very much appreciated!
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax is wonderful I learn a lot of knowledge from basic to complicated about tax. I do tax for my family then know how to correct errors. I will tell my friends and my relatives buy then I will show them how to do it. you know how to do tax and save money when you Pau for tax companies.
Date published: 2021-04-27
Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is a thorough program and is very easy to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax takes out the fog and he guess work! I enjoy working with Turbo Tax software. Turbo Tax software is very user friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from I LOVE TURBO TAX EXCELLENT PRODUCT USE IT SINCE 1997 THANK YOU THANK YOU
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to Use TurboTax is the best product and so easy and convenient for anyone to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy and Accurate- Works for me for last 12 years Does all the work for me. Just enter the raw numbers and TT handles the rest. Checks out all the possible errors and reviews for audit probability. Excellent product.
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax really helped me out I would recommend anyone to Turbo Tax! They really helped me out and save a lot of time!
Date published: 2021-04-27
Rated 2 out of 5 by from Overpriced for the experience. I have been a Deluxe customer for years and had some one-offs that I wanted to have reviewed. The initial conversations with my expert were fine and I proceeded on. I opted to have a file review upon completion and it was a nightmare. My expert never responded and after numerous attempts, I finally reached out to customer service. It took multiple calls and hours of attempted solutions to finally be able to file. My provided expert made me question their entire professional qualifications, however, my customer service sourced expert, Jeffery, was phenomenal.
Date published: 2021-04-27
Rated 5 out of 5 by from Well done, Turbo Tax team! Very professionally written and their ability to access accounts electronically saved a great deal of time and minimized the possibility of human error. Very much appreciated!
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax is wonderful I learn a lot of knowledge from basic to complicated about tax. I do tax for my family then know how to correct errors. I will tell my friends and my relatives buy then I will show them how to do it. you know how to do tax and save money when you Pau for tax companies.
Date published: 2021-04-27
Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2378