TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Lazy "Experts" Cause Uncertainty in FIling I felt like I had to prepare my taxes by my self even though I paid TurboTax for an Expert to handle my taxes on their own. I have rental property so I came to someone for help. THeir expert still wanted me to present all the information for the schedule E and continued to ask for documents I had already provided. She worked at strange hours as well so I was filing taxes into 9pm and 10pm 10 days before they were due after I started with TurboTax 3 weeks prior. Just a very frustrating experience overall and I would not recommend it to anyone to use the Expert function. Just go to someone else like I will be doing next year.
Date published: 2022-04-08
Rated 1 out of 5 by from Poor, poor The software walks you through every thing but fails miserably on e-filing. Then when you try to resolve it by logging on to your account that fails, the reset fails, calling to reset fails.
Date published: 2022-04-08
Rated 5 out of 5 by from allways use turbo tax for peace of mind very helpful and accurate i always use turbo tax returns
Date published: 2022-04-08
Rated 4 out of 5 by from Easy to use First time I did it with my husband and found most of it easy to follow.
Date published: 2022-04-08
Rated 5 out of 5 by from Very easy to use It is very easy to use and accurate. I recommend it.
Date published: 2022-04-08
Rated 4 out of 5 by from Sarah State Relatively easy, but not clear why State return is not available to view or print
Date published: 2022-04-08
Rated 5 out of 5 by from Thank you Thank you for helping me get through this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Tax Anxiety I am sure if you are used to not doing your own taxes, you would feel the anxiety of making sure you do any and everything not to get audited. I love that TurboTax takes my anxious thoughts and exchanges them for the easy and simple way to do taxes with great support and less fees. This is the second time I have done my taxes here and I will continue to come back
Date published: 2022-04-08
Rated 5 out of 5 by from Great Product Great system, great expert, great timing look forward to next year
Date published: 2022-04-08
Rated 5 out of 5 by from State deductions One thing: In my state return - My wife had higher income than me, but TurboTax had a default of applying the state deduction to me. I saved $430 by changing the deduction to me. TurboTax should have been programed to made the default to her, since it lowered our tax.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2371
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lazy "Experts" Cause Uncertainty in FIling I felt like I had to prepare my taxes by my self even though I paid TurboTax for an Expert to handle my taxes on their own. I have rental property so I came to someone for help. THeir expert still wanted me to present all the information for the schedule E and continued to ask for documents I had already provided. She worked at strange hours as well so I was filing taxes into 9pm and 10pm 10 days before they were due after I started with TurboTax 3 weeks prior. Just a very frustrating experience overall and I would not recommend it to anyone to use the Expert function. Just go to someone else like I will be doing next year.
Date published: 2022-04-08
Rated 1 out of 5 by from Poor, poor The software walks you through every thing but fails miserably on e-filing. Then when you try to resolve it by logging on to your account that fails, the reset fails, calling to reset fails.
Date published: 2022-04-08
Rated 5 out of 5 by from allways use turbo tax for peace of mind very helpful and accurate i always use turbo tax returns
Date published: 2022-04-08
Rated 4 out of 5 by from Easy to use First time I did it with my husband and found most of it easy to follow.
Date published: 2022-04-08
Rated 5 out of 5 by from Very easy to use It is very easy to use and accurate. I recommend it.
Date published: 2022-04-08
Rated 4 out of 5 by from Sarah State Relatively easy, but not clear why State return is not available to view or print
Date published: 2022-04-08
Rated 5 out of 5 by from Thank you Thank you for helping me get through this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Tax Anxiety I am sure if you are used to not doing your own taxes, you would feel the anxiety of making sure you do any and everything not to get audited. I love that TurboTax takes my anxious thoughts and exchanges them for the easy and simple way to do taxes with great support and less fees. This is the second time I have done my taxes here and I will continue to come back
Date published: 2022-04-08
Rated 5 out of 5 by from Great Product Great system, great expert, great timing look forward to next year
Date published: 2022-04-08
Rated 5 out of 5 by from State deductions One thing: In my state return - My wife had higher income than me, but TurboTax had a default of applying the state deduction to me. I saved $430 by changing the deduction to me. TurboTax should have been programed to made the default to her, since it lowered our tax.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2371