TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from LOVE TurboTax Download product. HATE TurboTax Live Have used TT Download for years. Tried TT Live this year. Couldn't see or edit tax forms directly. Knew there were errors I couldn't fix. Called TT customer svc, purchased Download product, and she helped me transfer my data from LIVE to download. Never Again!
Date published: 2021-05-18
Rated 5 out of 5 by from Great & Simple to use I've used turbo tax for um bout fiddy elebbum years and I like it.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT STILL NEED MORE UPDATE ALL MY QUESTION WAS NOT ANSWERS WELL SOME WAS BUT NOT ALL
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Premier It took me longer to prepare my taxes than in previous years. It was difficult to locate major company's to download tax information from... I never did locate Capital One files so I had to directly key in a lots of information. You added TIAA, however, I didn't discover it on your list until I had entered nearly 10 1099 forms.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Good good good good good good good good good good good
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great! We have used it for years and helps us stay organized when it comes to tax time.
Date published: 2021-05-18
Rated 4 out of 5 by from I think it is great I think it is the easiest way to get them done but I do not like having to go back to select differently to avoid extra charges when there should just be a check box for options. I have used for years but can now only see 2019 and 2018 taxes on my profile? I will have to look into that mess.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use pretty darn easy to use! I like how it guides you every step of the way.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax not good for 1031 Like Kind Exchanges I had to spend hours, many many hours, like 10-20 hours researching Like Kind Exchange on your user community help support boards
Date published: 2021-05-18
Rated 1 out of 5 by from Not happy with itemization I am not happy that it just took the standard deduction and did not itemize my state and local taxes.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from LOVE TurboTax Download product. HATE TurboTax Live Have used TT Download for years. Tried TT Live this year. Couldn't see or edit tax forms directly. Knew there were errors I couldn't fix. Called TT customer svc, purchased Download product, and she helped me transfer my data from LIVE to download. Never Again!
Date published: 2021-05-18
Rated 5 out of 5 by from Great & Simple to use I've used turbo tax for um bout fiddy elebbum years and I like it.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT STILL NEED MORE UPDATE ALL MY QUESTION WAS NOT ANSWERS WELL SOME WAS BUT NOT ALL
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Premier It took me longer to prepare my taxes than in previous years. It was difficult to locate major company's to download tax information from... I never did locate Capital One files so I had to directly key in a lots of information. You added TIAA, however, I didn't discover it on your list until I had entered nearly 10 1099 forms.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Good good good good good good good good good good good
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great! We have used it for years and helps us stay organized when it comes to tax time.
Date published: 2021-05-18
Rated 4 out of 5 by from I think it is great I think it is the easiest way to get them done but I do not like having to go back to select differently to avoid extra charges when there should just be a check box for options. I have used for years but can now only see 2019 and 2018 taxes on my profile? I will have to look into that mess.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use pretty darn easy to use! I like how it guides you every step of the way.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax not good for 1031 Like Kind Exchanges I had to spend hours, many many hours, like 10-20 hours researching Like Kind Exchange on your user community help support boards
Date published: 2021-05-18
Rated 1 out of 5 by from Not happy with itemization I am not happy that it just took the standard deduction and did not itemize my state and local taxes.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 238