TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Probably will not ever file this way again The girl I was partnered with originally that told me the forms I would need was pretty helpful. however, there seemed to be a big disconnect between how she was via Dyan, my tax preparer. This gal essentially introduced herself and then ghosted me for days/weeks it felt. She seemed unorganized, forgetful, and at times kind of rude. I would go days without hearing from her and then at 10pm on a Sunday she would be blowing up my messenger with “I need this paper ASAP to avoid needing to file an extension”. I had to constantly keep checking in with her, and it wasn’t until I told her straight up I was going to downgrade my plan that suddenly she started responding again. Then when it became apparent that it would be too late for me to go anywhere else, she ghosts me again for days. I wish I would have listened to gut and bailed when she suddenly took interest in getting things done, but I wanted to give her another chance. Here we are down to the wire and just now we’re done. Super frustrated with this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Helpful package It was very good, and very helpful. The only thing I'm curious about: A couple of times, it asked me for a number from a line off of last year's return. My return from last year was saved; why didn't it just read it? It read all the other information from last year's return.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use Turbo Tax This is the 6th year I have used Turbo Tax. It is very easy and fast.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is my go to for tax preparation Excellent expert experience Will return next year absolutely
Date published: 2022-04-08
Rated 5 out of 5 by from Turbox easy to file Turbotax online premier makes it easy and stress free to file
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax The personal assistance was very courteous, professional and helpful.
Date published: 2022-04-08
Rated 5 out of 5 by from Decades of Filing with TurboTax We do not have a very complex return to file, but do have investments, royalties, and rental property. TurboTax Premier has handled those numbers for us for a couple decades now, so it does not seem to be a complex task to file. From the time we loaded it from a bunch of floppy disks to now with a CDROM that triggers a download it has done the job for us. Without fail and not a single audit.
Date published: 2022-04-08
Rated 5 out of 5 by from Good Service Easy and Efficient. Worth the $300 for peace of mind.
Date published: 2022-04-08
Rated 1 out of 5 by from This sucks! I been putting my adjust gross income and keeps telling me it’s wrong
Date published: 2022-04-08
Rated 5 out of 5 by from Keep coming back Turbo Tax is so easy to use. Great product, almost makes doing taxes fun!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2369
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Probably will not ever file this way again The girl I was partnered with originally that told me the forms I would need was pretty helpful. however, there seemed to be a big disconnect between how she was via Dyan, my tax preparer. This gal essentially introduced herself and then ghosted me for days/weeks it felt. She seemed unorganized, forgetful, and at times kind of rude. I would go days without hearing from her and then at 10pm on a Sunday she would be blowing up my messenger with “I need this paper ASAP to avoid needing to file an extension”. I had to constantly keep checking in with her, and it wasn’t until I told her straight up I was going to downgrade my plan that suddenly she started responding again. Then when it became apparent that it would be too late for me to go anywhere else, she ghosts me again for days. I wish I would have listened to gut and bailed when she suddenly took interest in getting things done, but I wanted to give her another chance. Here we are down to the wire and just now we’re done. Super frustrated with this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Helpful package It was very good, and very helpful. The only thing I'm curious about: A couple of times, it asked me for a number from a line off of last year's return. My return from last year was saved; why didn't it just read it? It read all the other information from last year's return.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use Turbo Tax This is the 6th year I have used Turbo Tax. It is very easy and fast.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is my go to for tax preparation Excellent expert experience Will return next year absolutely
Date published: 2022-04-08
Rated 5 out of 5 by from Turbox easy to file Turbotax online premier makes it easy and stress free to file
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax The personal assistance was very courteous, professional and helpful.
Date published: 2022-04-08
Rated 5 out of 5 by from Decades of Filing with TurboTax We do not have a very complex return to file, but do have investments, royalties, and rental property. TurboTax Premier has handled those numbers for us for a couple decades now, so it does not seem to be a complex task to file. From the time we loaded it from a bunch of floppy disks to now with a CDROM that triggers a download it has done the job for us. Without fail and not a single audit.
Date published: 2022-04-08
Rated 5 out of 5 by from Good Service Easy and Efficient. Worth the $300 for peace of mind.
Date published: 2022-04-08
Rated 1 out of 5 by from This sucks! I been putting my adjust gross income and keeps telling me it’s wrong
Date published: 2022-04-08
Rated 5 out of 5 by from Keep coming back Turbo Tax is so easy to use. Great product, almost makes doing taxes fun!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2369