TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax experience was only average Live experience was satisfactory in that was courteous and provided answers to my questions. My concerns were about the errors that occurred in the processing of the filing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Turbo Tax for years and have NEVER been disappointed. When TT offered a tax expert to complete individual taxes, I was thrilled. My taxes are not complicated by any means, but I totally stress over filing taxes and now it's gone. There is no more stress. Thank you!
Date published: 2021-04-22
Rated 4 out of 5 by from easy to use easy to use but kept forcing me to use efile after i told it to mail
Date published: 2021-04-22
Rated 5 out of 5 by from AWESOME MANY THANKS. GREAT TAX SYSTEM FORMAT. I WILL BE BACK NEXT YEAR
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax experience was only average Live experience was satisfactory in that was courteous and provided answers to my questions. My concerns were about the errors that occurred in the processing of the filing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Turbo Tax for years and have NEVER been disappointed. When TT offered a tax expert to complete individual taxes, I was thrilled. My taxes are not complicated by any means, but I totally stress over filing taxes and now it's gone. There is no more stress. Thank you!
Date published: 2021-04-22
Rated 4 out of 5 by from easy to use easy to use but kept forcing me to use efile after i told it to mail
Date published: 2021-04-22
Rated 5 out of 5 by from AWESOME MANY THANKS. GREAT TAX SYSTEM FORMAT. I WILL BE BACK NEXT YEAR
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2365