TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great it was my first time easy and id use it again thank you
Date published: 2021-04-24
Rated 2 out of 5 by from Could be better for the price There were some mistakes in the forms that I had to fix manually in the forms after reading the IRS publications. Those should have been fixed by TurboTax, some issues are the same as when I last filed 3 years ago. Customer Support could be better - don't know what is in the development, ETA on updates, no email support or chat, phone is too slow. I like the ability to drill down into the form, which is a big plus and the main reason why I used this software.
Date published: 2021-04-24
Rated 5 out of 5 by from For Family Trust Did not have help from Assistant, Followed instruction and was east
Date published: 2021-04-24
Rated 5 out of 5 by from love turbotax! they really walk you through everything and help you
Date published: 2021-04-24
Rated 5 out of 5 by from Easy and fast! I love that this system keeps track of all last years info! It makes filing so much easier!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Service Amazing tutorials and guidance captions that best help filing taxes simple!!!
Date published: 2021-04-24
Rated 4 out of 5 by from Mass healthcare info confusing You need to clarify the healthcare section for Massachusetts. It keeps asking for 1095-HC and we only get 1095-C. The questions are also very unclear with respect to healthcare and it was very difficult to enter the information correctly. This needs fixing.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBOTAX MAKES IT EASIER I had to reach out for help twice this time. Some areas I have never encountered before such as RMD. Even the agent was a little iffy but we got through it. The persons I spoke with were patient and tried to explain the confusion. They were easy to work with,
Date published: 2021-04-24
Rated 5 out of 5 by from I've Used it for years without problems It's an easy way to get your taxes done. It just taxes me right through the questions and all I have to do is look up the data and fill it in.
Date published: 2021-04-24
Rated 5 out of 5 by from The pain is gone from doing taxes! Just have a bag you can dump all receipts and statements in, organize at the end of the year, plug it in where Turbo Tax points, and hit the file button! Hard to believe it can be this easy. I did purchase Audit Defense, but mostly to be prudent, since I am not an accountant by trade. I think this is the 7th year I have used this system and it's worked consistently and effectively.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2362
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great it was my first time easy and id use it again thank you
Date published: 2021-04-24
Rated 2 out of 5 by from Could be better for the price There were some mistakes in the forms that I had to fix manually in the forms after reading the IRS publications. Those should have been fixed by TurboTax, some issues are the same as when I last filed 3 years ago. Customer Support could be better - don't know what is in the development, ETA on updates, no email support or chat, phone is too slow. I like the ability to drill down into the form, which is a big plus and the main reason why I used this software.
Date published: 2021-04-24
Rated 5 out of 5 by from For Family Trust Did not have help from Assistant, Followed instruction and was east
Date published: 2021-04-24
Rated 5 out of 5 by from love turbotax! they really walk you through everything and help you
Date published: 2021-04-24
Rated 5 out of 5 by from Easy and fast! I love that this system keeps track of all last years info! It makes filing so much easier!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Service Amazing tutorials and guidance captions that best help filing taxes simple!!!
Date published: 2021-04-24
Rated 4 out of 5 by from Mass healthcare info confusing You need to clarify the healthcare section for Massachusetts. It keeps asking for 1095-HC and we only get 1095-C. The questions are also very unclear with respect to healthcare and it was very difficult to enter the information correctly. This needs fixing.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBOTAX MAKES IT EASIER I had to reach out for help twice this time. Some areas I have never encountered before such as RMD. Even the agent was a little iffy but we got through it. The persons I spoke with were patient and tried to explain the confusion. They were easy to work with,
Date published: 2021-04-24
Rated 5 out of 5 by from I've Used it for years without problems It's an easy way to get your taxes done. It just taxes me right through the questions and all I have to do is look up the data and fill it in.
Date published: 2021-04-24
Rated 5 out of 5 by from The pain is gone from doing taxes! Just have a bag you can dump all receipts and statements in, organize at the end of the year, plug it in where Turbo Tax points, and hit the file button! Hard to believe it can be this easy. I did purchase Audit Defense, but mostly to be prudent, since I am not an accountant by trade. I think this is the 7th year I have used this system and it's worked consistently and effectively.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2362