TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Questions and Answers The CD did not work (damaged) The answer to questions should be explained better and updated more frequently. It took me three days, and finally a phone call to get a very simple answer.
Date published: 2021-04-27
Rated 3 out of 5 by from Could have been a costly mistake Like the TurboTax interview format. Glitch in the system, though, that doesn't automatically choose the best way to allocate what funds are used for a credit/deduction or what is used for exclusion on line 17 of the student's information worksheet could have cost me a lot of money if I hadn't manually went in and changed it. Also had to amend last year's return to make change as well which cost me hours of time.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is truly a GREAT service! This is my 4th year using TurboTax...I think they are Awesome!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is much better than the rest This is my 9th year using Turbo Tax and It has always been nice to rely on someone else even though it is a little pricey......For the loyal customers.
Date published: 2021-04-27
Rated 2 out of 5 by from Use caution on the FREE use of TurboTax Got through all of the imputes and reached the end of my return. Was informed that I needed to purchase the $60 version to complete because I had more than one source of income this year. Still don't know exactly what in my return would have needed the extra expense. I only completed it to just get it done. I paid with a credit card because there would have been another $40 processing fee tacked to the $60 cost of the upgrade if I had the fee taken out of my tax return. User beware.
Date published: 2021-04-27
Rated 5 out of 5 by from I LOVE TURBO TAX I have used Turbo Tax in the past. Each time it is much improved and easy to use. This time it was as if a person was sitting with me. The explanations are easier to understand so I feel more secure in answering the questions. It is so easy to stop and pick right up where I left off.
Date published: 2021-04-27
Rated 5 out of 5 by from Great On Demand Service This was an excellent service that allowed me to gather everything I needed on my own computer and getting assigned to an expert personally is wonderful as everything is seen and clear. It seemed secure and I would look to do file thru this again
Date published: 2021-04-27
Rated 5 out of 5 by from Outstanding performance I am very pleased with turbo tax. They made the process of filing very easy. My life expert was very professional. I am overall satisfied with the outcome
Date published: 2021-04-27
Rated 5 out of 5 by from Thanks, TurboTax TurboTax makes filing my taxes super easy! I really appreciate the organized layout, definitions, and clear direction that the website provides.
Date published: 2021-04-27
Rated 4 out of 5 by from good overall Easy enough to navigate and edit , if necessary.. Would use again.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Questions and Answers The CD did not work (damaged) The answer to questions should be explained better and updated more frequently. It took me three days, and finally a phone call to get a very simple answer.
Date published: 2021-04-27
Rated 3 out of 5 by from Could have been a costly mistake Like the TurboTax interview format. Glitch in the system, though, that doesn't automatically choose the best way to allocate what funds are used for a credit/deduction or what is used for exclusion on line 17 of the student's information worksheet could have cost me a lot of money if I hadn't manually went in and changed it. Also had to amend last year's return to make change as well which cost me hours of time.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is truly a GREAT service! This is my 4th year using TurboTax...I think they are Awesome!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is much better than the rest This is my 9th year using Turbo Tax and It has always been nice to rely on someone else even though it is a little pricey......For the loyal customers.
Date published: 2021-04-27
Rated 2 out of 5 by from Use caution on the FREE use of TurboTax Got through all of the imputes and reached the end of my return. Was informed that I needed to purchase the $60 version to complete because I had more than one source of income this year. Still don't know exactly what in my return would have needed the extra expense. I only completed it to just get it done. I paid with a credit card because there would have been another $40 processing fee tacked to the $60 cost of the upgrade if I had the fee taken out of my tax return. User beware.
Date published: 2021-04-27
Rated 5 out of 5 by from I LOVE TURBO TAX I have used Turbo Tax in the past. Each time it is much improved and easy to use. This time it was as if a person was sitting with me. The explanations are easier to understand so I feel more secure in answering the questions. It is so easy to stop and pick right up where I left off.
Date published: 2021-04-27
Rated 5 out of 5 by from Great On Demand Service This was an excellent service that allowed me to gather everything I needed on my own computer and getting assigned to an expert personally is wonderful as everything is seen and clear. It seemed secure and I would look to do file thru this again
Date published: 2021-04-27
Rated 5 out of 5 by from Outstanding performance I am very pleased with turbo tax. They made the process of filing very easy. My life expert was very professional. I am overall satisfied with the outcome
Date published: 2021-04-27
Rated 5 out of 5 by from Thanks, TurboTax TurboTax makes filing my taxes super easy! I really appreciate the organized layout, definitions, and clear direction that the website provides.
Date published: 2021-04-27
Rated 4 out of 5 by from good overall Easy enough to navigate and edit , if necessary.. Would use again.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2358