TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from TurboTax Hard to Use for 2020 Tax An example of my disgust with TurboTax 2020 is that when I tried to use e-file for federal and state filing (following the directions, of course), both returns were rejected. The rejection notification from Turbo Tax gave instructions of how to find out the problem(s) by saying to sign into T-Tax again and an explaation of the problems would be the first thing that came up on-screen. That screen never appeared and no matter what I could not find any explanation of the returns' problems. Finally just filed by snail mail. I'm sure I'll here from the IRS now. Thanks a lot.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great It was great that it imported a number of documents
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great I have been using it for many years and always happy with the ease and speed of the program
Date published: 2021-10-18
Rated 5 out of 5 by from Awesome fast, straight forward, easy to progress through the steps
Date published: 2021-10-18
Rated 5 out of 5 by from Turbotax is an excellent product. Great detailed instructions; intuitive; flow sequence is excellent; been using it for over 25 years. Have called for support only twice that I can remember.!! Excellent support. Last call was Venus in Atlanta about a week ago.
Date published: 2021-10-18
Rated 5 out of 5 by from It was Great! He was very helpful and did a great job. Again he did a great job!
Date published: 2021-10-18
Rated 4 out of 5 by from E=File Both returns were repeatedly rejected. Finally got Federal return accepted by entering -0- in Spouse's AGI (which is incorrect). Could not fix state return. Rejected because it could not match spouse's SSN to prior year EVEN THOUGH IT WAS CORRECT. Had to mail it and now I need to figure out to get a refund for the State e-file. Not happy.
Date published: 2021-10-18
Rated 5 out of 5 by from Review of Turbo Tax Software This really simplifies filing, as step by step instructions and explanations are included within. Also, it prints up neat and legible. We use it every year.
Date published: 2021-10-18
Rated 5 out of 5 by from Very Professional and Great Experience Tax preparation was very professional and Jan my tax expert was very attentive and did a great job. I highly recommend this service.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax assistance is appreciated! At the end the tax assistant walked me through everything, it was soooo easy!
Date published: 2021-10-18
All TurboTax® Offerings Reviews - Page 2356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Hard to Use for 2020 Tax An example of my disgust with TurboTax 2020 is that when I tried to use e-file for federal and state filing (following the directions, of course), both returns were rejected. The rejection notification from Turbo Tax gave instructions of how to find out the problem(s) by saying to sign into T-Tax again and an explaation of the problems would be the first thing that came up on-screen. That screen never appeared and no matter what I could not find any explanation of the returns' problems. Finally just filed by snail mail. I'm sure I'll here from the IRS now. Thanks a lot.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great It was great that it imported a number of documents
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great I have been using it for many years and always happy with the ease and speed of the program
Date published: 2021-10-18
Rated 5 out of 5 by from Awesome fast, straight forward, easy to progress through the steps
Date published: 2021-10-18
Rated 5 out of 5 by from Turbotax is an excellent product. Great detailed instructions; intuitive; flow sequence is excellent; been using it for over 25 years. Have called for support only twice that I can remember.!! Excellent support. Last call was Venus in Atlanta about a week ago.
Date published: 2021-10-18
Rated 5 out of 5 by from It was Great! He was very helpful and did a great job. Again he did a great job!
Date published: 2021-10-18
Rated 4 out of 5 by from E=File Both returns were repeatedly rejected. Finally got Federal return accepted by entering -0- in Spouse's AGI (which is incorrect). Could not fix state return. Rejected because it could not match spouse's SSN to prior year EVEN THOUGH IT WAS CORRECT. Had to mail it and now I need to figure out to get a refund for the State e-file. Not happy.
Date published: 2021-10-18
Rated 5 out of 5 by from Review of Turbo Tax Software This really simplifies filing, as step by step instructions and explanations are included within. Also, it prints up neat and legible. We use it every year.
Date published: 2021-10-18
Rated 5 out of 5 by from Very Professional and Great Experience Tax preparation was very professional and Jan my tax expert was very attentive and did a great job. I highly recommend this service.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax assistance is appreciated! At the end the tax assistant walked me through everything, it was soooo easy!
Date published: 2021-10-18
All TurboTax® Offerings Reviews - Page 2356