TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy to Use Easy to use and provided explanation items I needed
Date published: 2022-04-10
Rated 4 out of 5 by from Would Recommend for Crypto Currency Users I'd tried 3 other tax softwares that wanted to charge over $250 to enter basic cryptocurrency forms. Turbo Tax still required a fee but entering the info was seamless because they pulled it all in for my review. Their fee was reasonable and I'll be happy to use their service again next year.
Date published: 2022-04-10
Rated 4 out of 5 by from Great experience Very easy to use and the program helps you step by step.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax was easy to use ABSOLUTELY 100%, e-filing of (1) State should be FREE !!!!!
Date published: 2022-04-10
Rated 2 out of 5 by from I usually love turboTax, but not this year There were so many bugs that were never fixed. I updated daily to see if they were, but they never did get fixed. I read forums online and people were having the same issues I did. I had to file by mail this year because the program wouldn't let me e-file without "fixing the issue" that I couldn't fix. Very frustrating.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome live customer service help from experts is awesome
Date published: 2022-04-10
Rated 3 out of 5 by from Expensive, LIVE feature is waste of money Software is great with some enhancements needed with crypto filing
Date published: 2022-04-10
Rated 5 out of 5 by from Fast and easy! You make it clear and simple, and it is much appreciated,
Date published: 2022-04-10
Rated 5 out of 5 by from Great and efficient tool For a very complex and individualized process, this is a great resource to generate timely and accurate information .
Date published: 2022-04-10
Rated 1 out of 5 by from Not idiot proof 1: Download failure with no help from Turbo Tax. I had to go to third party forum for instructions how modify my PC security settings to extract software installer. 2: First State file is not free. Turbo Tax charged me $25. Don't be fooled 3: I opted out of $45 Audit Defense however Turbo Tax requested payment regardless of my previous selection. 4: Audit came up with Child tax and other child discussions when no Children are involved. This caused concern my taxes were not being filled accurately. 5:Appears Turbo Tax held hostage my e-filing for another $45 dollars to procure Audit software. 6: Turbo Tax made me log in twice before e-file process could complete. Summary: I will not be using Turbo Tax anymore. Already found a real Tax preparer. The worst customer to loose is the one you already have.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2355
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy to use and provided explanation items I needed
Date published: 2022-04-10
Rated 4 out of 5 by from Would Recommend for Crypto Currency Users I'd tried 3 other tax softwares that wanted to charge over $250 to enter basic cryptocurrency forms. Turbo Tax still required a fee but entering the info was seamless because they pulled it all in for my review. Their fee was reasonable and I'll be happy to use their service again next year.
Date published: 2022-04-10
Rated 4 out of 5 by from Great experience Very easy to use and the program helps you step by step.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax was easy to use ABSOLUTELY 100%, e-filing of (1) State should be FREE !!!!!
Date published: 2022-04-10
Rated 2 out of 5 by from I usually love turboTax, but not this year There were so many bugs that were never fixed. I updated daily to see if they were, but they never did get fixed. I read forums online and people were having the same issues I did. I had to file by mail this year because the program wouldn't let me e-file without "fixing the issue" that I couldn't fix. Very frustrating.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome live customer service help from experts is awesome
Date published: 2022-04-10
Rated 3 out of 5 by from Expensive, LIVE feature is waste of money Software is great with some enhancements needed with crypto filing
Date published: 2022-04-10
Rated 5 out of 5 by from Fast and easy! You make it clear and simple, and it is much appreciated,
Date published: 2022-04-10
Rated 5 out of 5 by from Great and efficient tool For a very complex and individualized process, this is a great resource to generate timely and accurate information .
Date published: 2022-04-10
Rated 1 out of 5 by from Not idiot proof 1: Download failure with no help from Turbo Tax. I had to go to third party forum for instructions how modify my PC security settings to extract software installer. 2: First State file is not free. Turbo Tax charged me $25. Don't be fooled 3: I opted out of $45 Audit Defense however Turbo Tax requested payment regardless of my previous selection. 4: Audit came up with Child tax and other child discussions when no Children are involved. This caused concern my taxes were not being filled accurately. 5:Appears Turbo Tax held hostage my e-filing for another $45 dollars to procure Audit software. 6: Turbo Tax made me log in twice before e-file process could complete. Summary: I will not be using Turbo Tax anymore. Already found a real Tax preparer. The worst customer to loose is the one you already have.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2355